Xerox XE60, XE80, XE82, XE62 manual WorkCentre Fault Codes, Fault Code Customer Action

WorkCentre Fault Codes

Fault codes are listed below. If multiple faults exist, only the highest-priority fault code appears in the message display. Press and hold the Start button to display the other codes. The original fault code is redisplayed by releasing the Start button.

Fault Code	Customer Action
E7	Switch the main power off, wait 5 seconds and switch
H2 - H4	the power on. Repeat two or three times. If the error
L1 - L6	persists, call 1-800-832-6979.
U2
C1	The front door of the machine is open. Close the
	front door.
CH	The toner cartridge is not installed in the machine.
	Install the toner cartridge.
Toner indicator	When the toner cartridge replacement indicator
light	appears, the toner cartridge will need to be replaced
	soon. Be sure to have a replacement cartridge in
	stock. You may extend the life of the toner cartridge
	by removing it from the machine and shaking it from
	side to side to loosen additional toner.
Drum indicator	The drum indicator is on when the drum is near
light	end of life (1,000 pages remaining) and blinks
	when the drum is at end of life (refer to Drum
	Cartridge Life).
J2	Replace the drum cartridge.
Jam indicator	E1 Paper jam in the paper feed tray.
light	E2 Paper jam inside of the machine.
	E3 Paper jam in the paper exit area.

P

The paper feed tray is empty. Load paper.

NOTE: All the status codes will be displayed as a fixed 2 character code on the message display.

25