Error condition HEAD OPEN
Problem | Solution | |
The printhead is not fully closed. | Close the printhead. | |
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The ribbon is loaded incorrectly; it is | Correctly align the ribbon with the guide mark on the | |
ribbon guide plate before closing the printhead | ||
covering the head open sensor. | ||
assembly. See “Ribbon Loading” on page 34. | ||
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Error condition RIBBON IN
Problem | Solution | |
| Via the front panel, locate the “PRINT METHOD” menu | |
Print method is incorrectly set. | item (page 42) and select thermal transfer mode. | |
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Ensure that the printer driver and/or software settings | ||
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| are correctly set (if applicable). | |
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| Remove the ribbon and set the printer to direct thermal | |
The ribbon is loaded. | mode. (See “PRINT METHOD” on page 42.) | |
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Ensure that the printer driver and/or software settings | ||
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| are correctly set (if applicable). | |
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Warning HEAD OVER TEMP
Problem | Solution |
| Allow the printer to cool. Printing automatically resumes |
The printhead is over temperature. | when the printhead elements cool to an acceptable |
| operating temperature. |
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Warning HEAD UNDER TEMP
Problem | Solution | |
| Continue printing while the printhead reaches the | |
The printhead is under temperature. | correct operating temperature. | |
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The environment may be too cold for proper printing. | ||
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| Relocate the printer to a warmer area. | |
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