Troubleshooting
Troubleshooting Procedures
Example • No printing on the card.
Possible Cause:
•Ribbon cartridge may not be installed in the printer. Solution:
•Check for ribbon cartridge in the printer.
Possible Cause:
•Cards may not meet specifications. Solution:
•Use a different supply of cards.
Possible Causes:
•Cable on Printhead may be disconnected.
•Printhead elements may be scratched or burnt. Solution:
•Call Service for Printhead repair or replacement information.
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