52 P100i User’s Manual 980590-001 Rev. A
Troubleshooting
Troubleshooting the Ethernet Connection and Adapter
Troubleshooting the Ethernet Connection and Adapter

Ethernet Adapter Status Indicator

A bi-color Status Indicator displays the operational status of the Ethernet Adapter.
The following conditions might occur:
1. During normal operation, the LED is solid GREEN for more than 30 seconds. This
indicates all the hardware is functioning properly, and the Ethernet Adapter has detected
the presence of the network. It does not mean the Ethernet Adapter has an IP address or is
attached to a printer queue.
2. If the LED is rapidly flashing GREEN (9 times/sec), the Ethernet Adapter has not
detected the presence of a network cable. To solve the problem:
• Verify that the network cable is appropriate and has an RJ-45 connector.
• Turn the printer power OFF (O). Remove the network cable from the Ethernet
Adapter. Plug the network cable back in until you hear a positive click. Check the
other end of the cable in the same manner. Turn the printer power on; if the Ethernet
Adapter still does not detect a cable, continue.
• Connect the Ethernet Adapter to a known good network connection. If the Ethernet
Adapter is still unable to detect the network cable, contact Technical Support
.
Ethernet Adapter Status Indicator
Important • Cables with a rating higher than CAT-6 have not been tested.