Chapter 16 Troubleshooting
16.2 NWA Access and Login
I forgot the IP address for the NWA.
1The default IP address is 192.168.1.2.
2If you changed the IP address and have forgotten it, you might get the IP address of the NWA by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter “cmd”, and then enter “ipconfig”. The IP address of the Default Gateway might be the IP address of the NWA (it depends on the network), so enter this IP address in your Internet browser.
3If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 30.
I forgot the password.
1The default password is 1234.
2If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 30.
I cannot see or access the Login screen in the web configurator.
1Make sure you are using the correct IP address.
•The default IP address is 192.168.1.2.
•If you changed the IP address (Section 11.4 on page 106), use the new IP address.
•If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the NWA.
2Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 27.
3Make sure your Internet browser does not block
4Make sure your computer is in the same subnet as the NWA. (If you know that there are routers between your computer and the NWA, skip this step.)
•If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the NWA.
5Reset the device to its factory defaults, and try to access the NWA with the default IP address. See your Quick Start Guide.
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