P-334U/P-335U User’s Guide

Problems with the Print Server

Table 90 Troubleshooting the Print Server

PROBLEM

CORRECTIVE ACTION

 

 

Cannot print

Verify that the printer uses USB 1.1 or 1.0 by checking your printer's

anything using the

specifications.

USB printer

 

Make sure the USB printer is powered on and can work properly.

connected to the P-

 

335U.

Make sure you install the print server driver on your computer. See Chapter 19

 

on page 201 for how to set up the print server driver on your computer.

 

Check the USB cable connections.

 

 

24.5.1 Pop-up Windows, JavaScripts and Java Permissions

In order to use the web configurator you need to allow:

•Web browser pop-up windows from your device.

•JavaScripts (enabled by default).

•Java permissions (enabled by default).

Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary.

24.5.1.1 Internet Explorer Pop-up Blockers

You may have to disable pop-up blocking to log into your device.

Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device’s IP address.

24.5.1.1.1Disable pop-up Blockers

1In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker.

Figure 155 Pop-up Blocker

Chapter 24 Troubleshooting

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