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ZyXEL Communications Prestige 128 user manual What This Manual Covers, Telecommuting Server

Models: Prestige 128

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Telecommuting Server

The Prestige allows Remote Dial-in Users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities, e.g., Windows 95, to dial in using an ISDN terminal adapter (TA) to access the network resources without physically being in the office.

What This Manual Covers

This manual is divided into five parts.

1.Part One - Getting Started (Chapters 1-3) - is structured as a step-by-step guide to help you connect, install, and setup your Prestige to operate on your LAN.

2.Part Two - The Internet (Chapter 4) - describes how to configure the Prestige to connect to the Internet.

3.Part Three - Setting Up Advanced Applications (Chapters 5- 10) - describes how to use the Prestige for more advanced applications, such as TCP/IP routing and Bridging.

4.Part Four - Advanced Management (Chapters 11-14) - provides information on advanced management features for network managers.

5.Part Five - System Maintenance (Chapters 15-16) - describes maintenance features for checking system status and logging errors.

Regardless of the application, it is important that you follow the steps outlined in Part One (Chapters 1-3) to correctly connect your Prestige to your LAN. You can then refer to other chapters of the manual depending on which applications you wish to use.

Introduction 5

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ZyXEL Communications Prestige 128 user manual What This Manual Covers, Telecommuting Server

Contents

Prestige User’s Manual ACCESSING INTERNET & INTRANETJiH5 VersionZyXEL Limited Warranty Copyright 1997 by ZyXEL AcknowledgmentsFCC Part 15 Information Information for Canadian Users Page Contacting ZyXEL ∙ E-mailZyXEL Communications Corporation Contents 1 Introduction3 Installation 4 Configuring for Internet Access2 Before You Begin 7 TCP/IP Configuration 5 Remote Node Configuration6 Dial-In Configuration 8 Novell IPX Configuration14 System Maintenance 10 Filter Configuration13 Telnet Configuration and Capabilities 11 SNMP15 Troubleshooting 16 ISDN Switch Types17 Index xiii Features Ease of InstallationIntroduction Standard Phone Jack ISDN Basic Rate Interface BRIMultiple Networking Protocol Support Dial On DemandFull Network Management RADIUS Remote Authentication Dial In User ServiceDHCP Support Dynamic Host Configuration Protocol PPP SecurityData Compression Internet AccessApplications For Your Prestige Networking CompatibilityWhat This Manual Covers Telecommuting ServerWhat This Manual Doesn’t Cover Other ResourcesPacking List Additional Installation Requirements 8 Introduction Before You Begin Road Map and FlowCompleting the Worksheet Figure 2-1 Installation Guide10 Before You Begin Collecting General Setup Information Ordering Your ISDN LineGeography Collecting ISDN Phone Line InformationSwitch Type No of Phone #sAmerica, select your ISDN switch type. For DSS1 and 1TR6, verify this field to make sure that you have the proper firmware loaded Collecting Ethernet Setup Information 14 Before You BeginNumber of Bits IP Subnet MaskNumber of Host IDs Before You BeginPrestige Setup and Installation Worksheet General Setup InformationISDN Setup Information 16 Before You Begin∙ 1st Telephone Number North America ISDNDSS1 ISDN ∙ Analog Call check one∙ Outside Line Prefix Number 1TR6 ISDN∙ A/B Adapter 2 Number & Subaddress ∙ PBX Number S/T Bus Number∙ Outside Line Prefix Number Ethernet Setup Information∙ A/B Adapter 2 Number ∙ PBX Number S/T Bus Number20 Before You Begin Installation Connecting Your Computer and Your PrestigeA Warning On Connection Cables Connecting a Telephone/Fax to your Prestige Connecting the RS-232 Cable to your PrestigeConnecting an ISDN Line to your Prestige 22 InstallationConnecting an Ethernet Cable to your Prestige ∙ UTP∙ AUI Connecting a Power Adapter to your Prestige Prestige Front PanelPowering On Your Prestige Figure 3-3 Power on MessagesNavigating Through the System Management Terminal Interface Figure 3-4 Login ScreenMain Menu, where typing 99 is the only method to exit the SMT Figure 3-5 SMT Main Menu System Management Terminal Interface Summary28 Installation Menu TitleGeneral Setup ISDN Setup North American ISDN1. Switch Type - Verify the switch type information with your telephone company. For North America, select the type of switch used by your telephone company. If your switch type is not currently shown, press the space bar to change to the next switch repeat until you see the correct switch type. The Prestige will not be able to place or to receive calls if the wrong switch type is specified. If you are not sure, contact your telephone company to confirm the exact switch type DSS1 & 1TR6 ISDN 6. Dial Prefix to Access Outside Line - Enter the prefix number if the Prestige is connected to an ISDN PBX. This number will be added to all outgoing calls and should be no longer than 3 digits. Otherwise, leave this field blank 34 Installation Ethernet Setup General Ethernet SetupTCP/IP Ethernet Setup and DHCP Figure 3-11 Menu 3.1 - General Ethernet SetupFigure 3-12 Menu 3.2 - TCP/IP Ethernet Setup 38 Installation Refer to the chapter on Novell IPX configuration Novell IPX Ethernet SetupBridge Ethernet Setup Refer to the chapter on Bridging configurationConfiguring for Internet Access IP Addresses and the Internet Configuring for Internet AccessInternet Access Configuration Figure 4-2 Menu 4 - Internet Access Setup5. My Login Name - Enter the login name given to you by your ISP Single User Account 44 Configuring for Internet AccessIn summary Configuration for Single User Account Configuring Backup ISP Accounts 48 Configuring for Internet Access Configuring for Internet Access Remote Node Configuration 50 Remote Node ConfigurationFigure 5-1 Menu 11 - Remote Node Setup Remote Node ConfigurationFigure 5-2 Menu 11.1 - Remote Node Profile 52 Remote Node Configuration ∙ PAP sends the user name and password in plain text 54 Remote Node Configuration 18. Telco Options Allocated Budget min - This field will set a budget outgoing call time for the Remote Node. The default for this field is 0 for no budget control Bandwidth on Demand 56 Remote Node ConfigurationEditing PPP Options ∙ CISCO PPP - Cisco PPP options will be used ∙ 128 - Two channels will be used when a packet triggers a call58 Remote Node Configuration ∙ 64 - Only one channel will be usedto confirm your selections, or press ESC to cancel your selections Remote Node ConfigurationDial-In Configuration 60 Dial-In ConfigurationTelecommuting Dial-In Server ApplicationFigure 6-1 Example of Remote User Telecommuter Default Dial-In Setup Figure 6-2 Example of a Dial-In Server Application∙ None - No CLID is required 64 Dial-In Configuration 11. IP Pool IP Start Addr - This field is active only if you Dial-In Users Setup 66 Dial-In ConfigurationFigure 6-4 Menu 14 - Dial-in User Setup Figure 6-5 Menu 14.1 - Edit Dial-in Userare displayed with a - minus sign at the beginning of the name in Menu More on CLID TCP/IP Configuration IP Subnet MaskLAN-to-LAN Application TCP/IP ConfigurationRemote Node Setup See page for more information on the Single User Account feature Static Route Setup 74 TCP/IP ConfigurationFigure 7-5 Menu 12 - Static Route Setup - Main Menu Figure 7-4 Static Routing ExampleFigure 7-6 IP Static Route Setup 76 TCP/IP Configuration6. The Metric and the Private parameters have the same meaning as those in the Remote Node Setup Frame Type Novell IPX ConfigurationIPX Network Environment Network NumbersPrestige on LAN with Server Prestige on LAN without ServerFigure 8-1 Prestige Operating in IPX Environment IPX Ethernet Setup IPX Spoofing∙ ∙ ∙ Ethernet ∙ SNAP LAN-to-LAN Application Remote Node Setup82 Novell IPX Configuration Figure 8-3 LAN-to-LAN application1. Route - Make sure IPX is among the protocols in the Route field Static Route Setup 84 Novell IPX ConfigurationFigure 8-5 NetWare Servers on Both Sides of the Link Figure 8-6 Menu 12.2 - Edit IPX Static Route86 Novell IPX Configuration Novell IPX Configuration Bridging Configuration 88 Bridging ConfigurationIPX Spoofing Bridge Ethernet Setup Figure 9-1 Bridge Ethernet Setup 90 Bridging ConfigurationLAN-to-LAN Application Remote Node Setup need to configure a Remote Node in order to dial out to another officeDefault Dial-In Setup for Bridge Bridge Static Route Setup92 Bridging Configuration Figure 9-3 Menu 12.4 - Bridge Static Route Filter Configuration About FilteringConfiguring a Filter Set Prestige’s Filter StructureFilter Configuration ∙ # - Refers to the filter rule number ∙ Pr - Protocol ∙ SA - Source Address ∙ SP - Source Port number Configuring a Filter Rule TCP/IP Filter Rule∙ Yes ∙ No 100 Filter Configuration ∙ Yes - filter match only established TCP connections Generic Filter Rule Figure 10-5 Menu 21.1.1 - Generic Filter RuleNovell IPX Filter Rule ∙ None ∙ RIP Request ∙ RIP Response ∙ SAP Request ∙ SAP Response Configuring Your Prestige For SNMP Support SNMPAbout SNMP Figure 11-1 Menu 22 - SNMP Configuration SNMP108 SNMP SNMP Using RADIUS Authentication Installing a RADIUS ServerSystem Security Configuring the Prestige for RADIUS Authentication This will bring you to Menu 23.2 - System Security - External Server Using RADIUS Authentication for CLID Adding Users to the RADIUS DatabaseConfiguring the SMT Password 5. Re-type your new system password for confirmation purposes and press ENTER Telnet Configuration and Capabilities About Telnet ConfigurationSingle Administrator System TimeoutTelnet Capabilities System Maintenance System Status2. From this menu, select option 1. System Status 8. TXPkt - the number of transmitted packets on this channel Terminal Baud Rate Figure 14-3 LAN Packet Which Triggered Last CallLog and Trace View Error Log Syslog And AccountingDiagnostic Figure 14-6 Menu 24.4 - System Maintenance - Diagnostic 126 System Maintenance Backup Configuration Restore Configuration Software UpdateCommand Interpreter Mode Call ControlFigure 14-9 Example of uploading RAS using PCPLUS Call Control Parameters Figure 14-10 Menu 24.9.1 Call Control ParametersBlacklist Figure 14-11 BlacklistBudget Management Figure 14-12 Budget ManagementSystem Maintenance None of the LEDs are on when you power up the Prestige TroubleshootingProblems Starting Up the Prestige Connecting the RS-232 cable, cannot access the SMTProblems With the ISDN Line The ISDN initialization failedThe ISDN loopback test failed Problems with the LAN Interface Problems Connecting to a Remote Node or ISPCan’t PING any station on the LAN Problems Connecting to a Remote User ISDN Switch Types Provisioning For U.S. SwitchesProvisioning For the AT&T 5ESS Switches Provisioning Feature Provisioning FeatureSetting SettingSetting Provisioning For the Northern Telecom SwitchProvisioning Feature Provisioning FeatureISDN Switch Types Provisioning FeatureSetting EKTSIndex IOC, 11. See ISDN Ordering Code IP Address, 14 See IPX PABX144 Index