Generac 04077-1, 04109-1, 04079-1, 00789-1, 00844-1 manual Troubleshooting Guide

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Section 4 — Troubleshooting

Guardian Air-cooled Generators

4.1TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

The engine will not crank.

1.

Fuse blown

1.

Replace fuse.

 

2.

Loose, corroded or defective

2.

Tighten, clean or replace

 

 

battery cables

 

as necessary.

 

3.

Defective starter contactor

3.

Replace starter contactor.

 

4.

Defective starter motor

4.

Replace starter motor.

 

5.

Dead battery

5.

Charge or replace battery.

The engine cranks but

1.

Out of fuel

1.

Replenish fuel.

will not start.

2.

Defective fuel solenoid (FS)

2.

Replace fuel solenoid.

 

3.

Open #14 wire from

3.

Check connections and

 

 

engine control board

 

insulation of #14 wires.

 

4.

Defective spark plug(s)

4.

Clean, re-gap or replace plug(s).

The engine starts hard

1.

Air cleaner

1.

Check, clean or replace

and runs rough.

 

plugged or damaged

 

air cleaner.

 

2.

Defective spark plug(s)

2.

Clean, re-gap or replace plug(s).

The engine starts but shuts

1.

Engine oil level low

1.

Check oil and add oil as needed.

down immediately.

2.

Defective low oil

2.

Replace pressure switch.

 

 

pressure switch

 

 

 

3.

Defective high temperature

3.

Replace temperature switch.

 

 

switch

 

 

 

4.

Defective control board

4.

Replace control board.

The Auto/Off/Manual switch

1.

Defective Auto/Off/Manual

1.

Replace switch.

is set to OFF, but the engine

2.

switch

2.

Check wiring and connections.

continues to run.

Auto/Off/Manual switch

 

 

wired incorrectly

 

 

 

3.

Defective control board

3.

Replace control board.

There is no AC output from

1.

Main line circuit breaker open

1.

Reset circuit breaker

the generator.

 

 

 

to ON (closed) position.

 

2.

Generator internal failure

2.

Contact an Authorized

 

 

 

 

Dealer.

There is no transfer to

1.

Defective transfer switch coil

1.

Replace transfer switch coil.

standby after utility

2.

Defective transfer relay

2.

Replace transfer relay.

source failure.

3.

Transfer relay circuit open

3.

Close transfer relay circuit.

 

4.

Defective control logic board

4.

Replace control logic board.

Unit starts automatically when

1.

Utility not present.

1.

Switch dip switch 2 on control

switched to the AUTO position.

 

 

 

board if utility is not available.

 

 

 

 

Check all connections if utility

 

 

 

 

should be present.

 

2.

Defective Auto/Off/Manual

2.

Replace switch.

 

 

switch

 

 

System Set LED is not lit when

1.

Failure present, i.e., low oil

1.

Correct failure.

switched to the AUTO position.

2.

pressure

2.

Switch to the OFF position if

 

Dip switch 2 set to the ON

 

 

position

 

desired.

Generac® Power Systems, Inc. 27

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Contents Installation, Start-up and Adjustment Manual HOW to Obtain Service Operation and MaintenanceIntroduction Authorized Dealer LocationPost-installationStart-up Adjustments InstallationTroubleshooting Introduction Inside Front CoverGeneral Hazards Electrical Hazards Unpacking Introduction to InstallationLifting the Generator Before InstallationEngine OIL Recommendations Gaseous Fuel SystemFuel Pipe Sizing Reconfiguring the Fuel SystemFuel Consumption Generator Transfer SwitchLocation and Mounting Installation Installation Generator Mounting Dimensions Sound Attenuated Total Circuit Isolation Method Emergency Circuit Isolation MethodSound Attenuated Units Wiring Interconnections11.1 6 KW, 8 KW and 10 KW Units NON-SA Installation Generators and GTS Transfer Switches Grounding the Generator Adapting THREE-PHASE Transfer SwitchBattery Fuse Post Installation InspectionBattery Installation Automatic Transfer Operation Using the AUTO/OFF/MANUALAuto Position OFF PositionManual Transfer Operation Sequence Automatic OperationLOW OIL Pressure Switch Transfer Back to Utility Power SourceHigh Temperature Switch Protection Systems1 6 KW, 8 KW and 10 KW Units NON-SA Approximate Crank Cycle TimesOverspeed Before Initial START-UP Check Transfer Switch OperationElectrical Checks Generator Tests Under LoadChecking Automatic Operation Adjusting the Load Block2 8 KW and 10 KW Units NON-SA Engine Governor Adjustment1 6 KW Units NON-SA Overspeed Adjustment Voltage Regulator Adjustment10.1 6 KW, 8 KW and 10 KW Units NON-SA Setting the Exercise TimerProblem Cause Correction Troubleshooting GuideInstallation Checklist Guardian Air-cooled Generators Generac Power SYSTEMS, INC