Able Planet OL-1747-02 manual Contacting TAC by Telephone

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Preface

Obtaining Technical Assistance

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.

Siemens 9751 9006i DTMF Integration Guide

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Contents Siemens 9751 9006i Dtmf Integration Guide Siemens 9751 9006i Dtmf Integration Guide Preface Exiting the Cisco Unity Software A-1 Purpose AudienceOrganization ConventionsConvention Description Cisco Unity Documentation Document LocationViii Obtaining Documentation World Wide WebDocumentation CD-ROM Ordering DocumentationObtaining Technical Assistance Documentation FeedbackCisco.com Contacting TAC by Using the Cisco TAC Website Technical Assistance CenterContacting TAC by Telephone Integration Overview Integration StepsRequirements Phone SystemIntegration Description Cisco Unity ServerIntegration Features Programming the Phone SystemParameter Required Setting To program the phone system for analog portsNytpe NAT Actcde Devfunc Anate Msgwlmp Specl Type VCE Parameter FPNConfiguring Cisco Unity for the Integration To confirm that the integration is enabledTransfer Type Usage Switch Parameter Required Setting To enter port settingsTesting the Integration To set up the test configurationTo test an external call with release transfer To test an internal call with release transfer To set up supervised transfer on Cisco Unity To test supervised transferTo return Example Subscriber to the default settings Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewSiemens 9751 9006i Dtmf Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system To specify switch settings for Cisco CallManager To modify voice port settingsSiemens 9751 9006i Dtmf Integration Guide OL-1747-02 Changing the Number of Installed Ports To reinstall the AV-Cisco service provider To remove the existing AV-Cisco TSPOL-1747-02 Exiting the Cisco Unity Software To exit the Cisco Unity software from another computerStarting the Cisco Unity Software To shut down or restart the Cisco Unity serverClick Start Cisco Unity To start the Cisco Unity software from another computer Remapping Extension Numbers Remapping Feature Setting Up Cisco Unity to Remap Extension NumbersTo remap extension numbers Syntax and Examples Wildcard ResultRule Original Number New Number Phone System Integration To set the Port assignments in the Registry Click OKOL-1747-02 OL-1747-02