Able Planet OL-1747-02 manual Testing the Integration, To set up the test configuration

Page 24

Chapter 1 Siemens 9751 9006i DTMF Integration

Testing the Integration

Step 7 For the settings to take effect, exit and restart the Cisco Unity software. For more information, see Appendix A, “Exiting and Starting the Cisco Unity Software and Server.”

Testing the Integration

To test whether Cisco Unity and the phone system are integrated correctly, perform the procedures in the order listed.

If any of the steps indicates a failure, see the following documentation as appropriate:

The installation guide for the phone system

Cisco Unity Troubleshooting Guide

This integration guide

To set up the test configuration

Step 1 Set up two test extensions (Phone 1 and Phone 2) on the same phone system that Cisco Unity is connected to.

Step 2 Set Phone 1 to forward calls to the Cisco Unity pilot number when calls are not answered.

Step 3 In the Cisco Unity Administrator, go to Subscribers > Subscribers > Profile.

If Example Subscriber is not displayed, click the Find icon (the magnifying glass) in the title bar, then click Find, and select Example Subscriber in the list that appears.

Step 4 In the Extension field, enter the extension of Phone 1.

Step 5 Click the Save icon.

Step 6 In the navigation bar, click Call Transfer to go to Subscribers > Subscribers > Call Transfer for Example Subscriber.

For more information on transfer settings, refer to the “Subscriber Template Call Transfer Settings” section in the Help for the Cisco Unity Administrator.

 

Siemens 9751 9006i DTMF Integration Guide

1-12

OL-1747-02

Image 24
Contents Siemens 9751 9006i Dtmf Integration Guide Siemens 9751 9006i Dtmf Integration Guide Preface Exiting the Cisco Unity Software A-1 Purpose AudienceOrganization ConventionsConvention Description Cisco Unity Documentation Document LocationViii Obtaining Documentation World Wide WebDocumentation CD-ROM Ordering DocumentationObtaining Technical Assistance Documentation FeedbackCisco.com Contacting TAC by Using the Cisco TAC Website Technical Assistance CenterContacting TAC by Telephone Integration Overview Integration StepsRequirements Phone SystemIntegration Description Cisco Unity ServerIntegration Features Programming the Phone SystemParameter Required Setting To program the phone system for analog portsNytpe NAT Actcde Devfunc Anate Msgwlmp Specl Type VCE Parameter FPNConfiguring Cisco Unity for the Integration To confirm that the integration is enabledTransfer Type Usage Switch Parameter Required Setting To enter port settingsTesting the Integration To set up the test configurationTo test an external call with release transfer To test an internal call with release transfer To set up supervised transfer on Cisco Unity To test supervised transferTo return Example Subscriber to the default settings Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewSiemens 9751 9006i Dtmf Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system To specify switch settings for Cisco CallManager To modify voice port settingsSiemens 9751 9006i Dtmf Integration Guide OL-1747-02 Changing the Number of Installed Ports To reinstall the AV-Cisco service provider To remove the existing AV-Cisco TSPOL-1747-02 Exiting the Cisco Unity Software To exit the Cisco Unity software from another computerStarting the Cisco Unity Software To shut down or restart the Cisco Unity serverClick Start Cisco Unity To start the Cisco Unity software from another computer Remapping Extension Numbers Remapping Feature Setting Up Cisco Unity to Remap Extension NumbersTo remap extension numbers Syntax and Examples Wildcard ResultRule Original Number New Number Phone System Integration To set the Port assignments in the Registry Click OKOL-1747-02 OL-1747-02