Sanyo PLC-XT25K, PLC-XT20L*, PLC-XT20K owner manual Appendix, Troubleshooting

Page 69

Appendix

Troubleshooting

Before calling your dealer or service center for assistance, check the items below once again.

–Make sure you have properly connected the projector to peripheral equipment as described on pages 22–24. –Make sure all equipment is connected to AC outlet and the power is turned on.

–When the projector does not project an image from the connected computer, restart the computer.

Problem:

– Solutions

 

 

No power

– Plug the power cord of the projector into the AC outlet.

 

– See if the POWER indicator is lit.

 

– Wait 90 seconds after the projector is turned off when turning the

 

projector back on. The projector can be turned on after the POWER

 

indicator stops blinking. See on page 26.

 

– Check the WARNING TEMP. indicator. If the WARNING TEMP.

 

indicator is blinking, the projector cannot be turned on. See page 67.

 

– Check the projection lamp. See page 65.

 

– Unlock the Key lock function for the projector. See page 59.

Image is out of focus.

Adjust focus of the projector. See pages 29, 31.

Provide proper distance between the projector and projection screen See page 20.

Check the projection lens to see if it needs cleaning. See page 68.

Moving the projector from a cool to warm place may result in moisture condensation on the projection lens. In such cases, leave the projector off and wait until condensation evaporates.

No image

– Check the connection between your computer or video equipment and

 

the projector. See pages 22–24.

 

– See if the input signal is correctly output from your computer. Some

 

laptop computers may need to change the setting for monitor output

 

when connecting to the projector See your computer’s instruction

 

manual for the setting.

 

– It takes about 30 seconds to display an image after turning on the

 

projector.

 

– See if the selected system is corresponding with your computer or

 

video equipment. See pages 36, 38.

 

– Select correct input source once again through menu operation. See

 

page 35.

 

– Make sure the temperature is not out of the specified Operating

 

Temperature (41 ˚F–95 ˚F [5 ˚C–35 ˚C]).

 

 

Image is Left/Right reversed.

– Check the Ceiling/Rear function. See page 50.

Image is Top/Bottom reversed.

– Check the Ceiling function. See page 50.

 

 

No sound

– Check the audio cable connection from audio input source.

 

– Adjust the audio source.

 

– Press the Volume + button. See page 30.

 

– Press the Mute button. See page 30.

 

 

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Contents Multimedia Projector Compact Design Power Management Features and DesignTable of Contents Risk of Electric Shock Do not Open To the OwnerSafety Instructions Top Control Air CirculationPositioning Precautions Installing the Projector in Proper DirectionsTransporting the Projector Moving the ProjectorAC Power Cord for the United States and Canada AC Power Cord for the United KingdomCompliance Front Back Bottom Part Names and FunctionsRear Terminal 4INFRARED Remote Receiver Back Reset buttonTop Control Remote Control 9RESET/ON/ALL-OFF switch 4P-TIMER button3MENU button 5D.ZOOM buttonLaser Pointer Function Pointer FunctionSpotlight Pointer Remote Control Code Wireless Mouse OperationRemote Control Battery Installation Remote Control Receivers and Operating RangeAdjustable Feet Lens Installation InstallationRemoving the lens Attaching the lens to the projectorMoving the Lens Positioning the Projector for PLC-XT25/XT25K/XT21/XT20/XT20KProjector side AC outlet side Connecting the AC Power CordCables used for connection Connecting to a Computer Digital and Analog RGBConnecting to Video Equipment Video, S-Video Connecting to Video Equipment Component and RGB Scart Turning On the Projector Basic OperationSelected Input Source and Lamp Control PIN Code Input Dialog BoxTurning Off the Projector How to Operate the On-Screen Menu Remote ControlOn-Screen Menu Menu Bar Operating with Projector Control Lens OperationInformation Sound Adjustment Direct OperationMenu Operation Operating with Remote Control Timer button No Show buttonKeystone button Input Selection Remote Control button operation Remote Control OperationInput Top Control OperationInput Menu Input Source SelectionRGB PC analog RGB Scart RGB PC digital Video ComponentVideo or S-Video Video System SelectionComponent AV System Menu Video or S-VideoHelpful Hints Computer AdjustmentComputer System Selection Selecting Computer System ManuallyPC System Menu PC Adjust Menu Auto PC AdjustmentTo store adjustment parameters Auto PC AdjManual PC Adjustment To store the adjusted data To clear the adjusted dataMemo Image Mode Selection Image Menu Image Mode SelectionImage Adjustment Image Adjust Menu Image AdjustmentGamma SharpnessNoise reduction ProgressiveTo reset the adjusted data, select Reset and press Screen Adjustment Screen Adjustment Screen MenuKeystone Screen Size Adjustment Computer Signals Screen Size Adjustment Video, Component Signals Setting Setting Setting Menu LanguagePointer Logo Capture Logo Logo and Logo PIN code lock settingsLogo select CaptureEnter a Logo PIN code Change the Logo PIN code lock settingChange the Logo PIN code Logo PIN code lockRemote control Display Power management Power managementOn start Key lock Fan controlChange the PIN code lock setting Enter a PIN codePIN code lock Change the PIN code Test patternLamp counter Factory default Factory defaultFilter counter Filter counterRecommendation Maintenance and Filter CleaningPage Replacement Lamp Type No. POA-LMP105 Service Parts No 330 Lamp ReplacementReset the lamp counter Model No. of your projectorLamp counter Resetting the Lamp CounterThen check the matters below Projector is shut down and all five indicators are blinkingCleaning the Projector Cabinet Cleaning the Projection LensAppendix TroubleshootingAppendix Menu Tree InputInformation Input Setting PC Adjust ScreenProjector Condition Indicators and Projector ConditionOr replace the filter see below Lamp Replace indicatorON-SCREEN Resolution Compatible Computer Specifications31.47 59.94 Technical Specifications Optional Parts AccessoriesPJ Link Notice USB Connector Series B Configurations of TerminalsTerminal Analog RGB Mini D-sub 15 pin Terminal Mini DIN 8-PINLogo PIN Code Lock No PIN Code Number MemoDimensions MZ7A-B