Eiki/Elf EIP-4500 Troubleshooting, When connecting the projector using serial-connection

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Troubleshooting

Communication cannot be established with the projector

When connecting the projector using serial-connection

\Check that the RS-232C terminal of the projector and a computer or the commercially available controller are connected correctly.

\Check that the RS-232C cable is a cross-over cable.

\Check that the RS-232C port setting for the projector corresponds to the setting for the computer or the commercially available controller.

When connecting the projector to a computer using network (LAN)- connection

\Check that the cable’s connector is firmly inserted in the LAN terminal of the projector.

\Check that the cable is firmly inserted into a LAN port for a computer or a network device such as a hub.

\Check that the LAN cable is a Category 5 cable.

\Check that the LAN cable is a cross-over cable when connecting the projector to a computer directly.

\Check that the LAN cable is a straight-through cable when connecting the projector with a network device such as a hub.

\Check that the power supply is turned on for the network device such as a hub between the projector and a computer.

Check the network settings for the computer and the projector

\Check the following network settings for the projector.

•IP Address

Check that the IP address for the projector is not duplicated on the network.

•Subnet Mask

When the gateway setting for the projector is “0.0.0.0” (Not Used), or the gateway setting for the projector and the default gateway setting for the computer are the same:

•The subnet masks for the projector and the computer should be the same.

•The IP address parts shown by the subnet mask for the projector and the computer should be the same.

(Example)

When the IP address is “192.168.150.2” and the subnet mask is “255.255.255.0” for the projector, the IP address for the computer should be “192.168.150.X” (X=3-254) and the subnet mask should be “255.255.255.0”.

•Gateway

When the gateway setting for the projector is “0.0.0.0” (Not Used), or the gateway setting for the projector and the default gateway setting for the computer are the same:

•The subnets for the projector and the computer should be the same.

•The IP address parts shown by the subnet mask for the projector and the computer should be the same.

(Example)

When the IP address is “192.168.150.2” and the subnet mask is “255.255.255.0” for the projector, the IP address for the computer should be “192.168.150.X” (X=3-254) and the subnet mask should be “255.255.255.0”.

•Data Port

Other computers should not use the data port of the projector.

The data port should be used for communication during the stack projection.

Note

•The factory default setting of the network setting for the projector IP address : 192.168.150.2

Subnet mask : 255.255.255.0

Gateway address : 0.0.0.0 (Not Used)

•For network settings for the projector, refer to page 21.

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Contents Setup Guide Setting up the Screen Standard Setup Front ProjectionScreen Size and Projection Distance Throw DistanceStandard Zoom Lens Standard equipment with EIP-4500 F1.8-F2.0, f=25.6-31.3 mmFixed Wide Lens AH-45201 F2.5, f=11.6 mmWide-zoom Lens AH-45301 F2.5, f=21.2-25.8 mmTele-zoom Lens AH-45501 F2.4-F2.5, f=31.9-42.5 mmTele-zoom Lens AH-45601 F2.5, f=40.8-62.8 mmTele-zoom Lens AH-45701 F2.4-F2.5, f=62.1-97.8 mmConnecting Pin Assignments RGB Input Component InputConnecting Pin Assignments Basic format RS-232C Specifications and CommandsComputer control Communication conditions Commands W RReturn Input 5 Tint -30 +30 OK or ERR CLR Temp Setting up the Projector Network Environment Connecting the projector to a computerConnecting the Pro- jector to a Computer Turn on the projector Turn on the computerSetting an IP Address for the Computer Confirm or change an IP address for the setup computer Setting up a Network Connection for the Projector After setting items, wait for 10 seconds and then re-access Version 5.0 or later Controlling the Projector Using Internet ExplorerControlling the Projector via LAN Status Status Confirming the ProjectorControlling the Projector ControlProjector Settings & Adjustments Setting and AdjustingSetting the Security Network SecurityMail Originator Settings Making General Settings for the Network NetworkSetting for Sending E-mail when an Error Occurs GeneralMail Recipient Settings Input setup and press the Enter key Setting the Projector Using RS-232C or TelnetWhen Connecting Using RS-232C Input PJS11234 and press the Enter keyWhen Connecting Using Telnet Clickstartfrom theWindows desk- top and select RunSetup Menu Main Menu 4User Name Factory default setting Not Re- quiredVView All Setting Controlling the Projector Using RS-232C or TelnetView Setting Detail List Set ItemsSSave & Quit Save Settings and QuitQuit without Saving Set Tings QQuit UnchangedSubnet Mask Setting IP Address SettingDefault Gateway Setting Projector Name Setting User Name SettingPassword Setting RS-232C Baud Rate SetEntering Advanced Setup Menu Disconnecting All ConnecSetting Auto Logout Time Data Port SettingAccepting All IP Addresses Setting of Accept IP Ad- dressCarrying out Network Ping Test Return to Main Menu Setting of Search PortReturn to Default Settings Stack Projection Projector 2 Slave Setting up the Stack ProjectionProjector 1 Master Turn off the both projectorsSlave Projector MasterProjector Video Wall Projection HubSetting up the Video Wall Projection Basic Select 2 X 2 on Division Access one of the four projectors via Internet ExplorerClick Video Wall on the menu Click the assigning button for the desired positionAssigning the Projected Image on the Video Wall Setup Adjusting the Position Horizontally and VerticallyReturning to the Default Video Wall Setup Select 1 X 1 on Division Click the assigning buttonVideo Wall Projection Setting up the Video Wall Projection Application Projector SlaveProjector Master Projector 2 Slave Change the TCP/IP settings for the computer as shown belowJectors as shown below Projector 3 SlaveMake the IP address for each pro- jector as shown below Click Stack on the menu Select Master on Stack SettingClick Stack on the menu Select Slave on Stack Setting Repeat the same procedure from the to 12 for the projector 3 Troubleshooting When connecting the projector using serial-connectionTroubleshooting \ After the initialization, carry out setting again Dimensions Units inches mm
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