Troubleshooting
1. Before requesting repair, please check in accordance with the following chart. This operation sometimes resolves your problem.
2.
3. Some setting may be wrong. Please use the FACTORY RESET function of the SERVICE item in the OPTION menu (46) to reset all settings to factory default.
Then, if the problem is not removed after maintenance, please contact your dealer or service company.
WARNING ►Never use the projector if abnormal operations such as smoke, strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately turn off the power switch and then disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact your dealer or service company.
Phenomenon | Cases not involving a machine defect | Reference | |
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| The electrical power cord is not plugged in. | 16 | |
| Correctly connect the power cord. | ||
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| The power switch is not set to the on position. | 19 | |
| Set the power switch to [ ] (On). | ||
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| The main power source has been interrupted during |
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Power does not | operation such as by a power outage (blackout), etc. |
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come on. | Please turn the power off, and allow the unit to cool down at | 19, 20 | |
| least 20 minutes. After the projector has sufficiently cooled |
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| down, please turn the power on again. |
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| The computer cannot detect the projector as a plug |
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| and play monitor. | 15 | |
| Make sure that the computer’s can detect a plug and play | ||
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| monitor using other plug and play monitor. |
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| The signal cables are not correctly connected. | 13, 14 | |
| Correctly connect the connection cables. | ||
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Neither sounds | Signal source does not correctly work. |
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nor pictures are | Correctly set up the signal source device by referring to the | - | |
outputted. | manual of the source device. |
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| The input changeover settings are mismatched. | 22 | |
| Select the input signal, and correct the setting. | ||
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