Kodak 8650 manual Parallel connection only, Other connections

Page 64

 

 

 

Troubleshooting the printer

 

 

 

 

 

 

 

 

 

 

 

CLEAR RIBBON

The ribbon is

Press Cancel to eject the paper. If the

 

 

JAM

jammed.This may be

message persists, do as follows:

 

 

 

caused by a paper jam.

1. Clear the paper jam.

 

 

 

 

2. If necessary, clear the ribbon jam.

 

 

 

 

3. Close the cover.

 

 

 

 

4. Remove the paper tray.

 

 

 

 

5. Clear paper from the tray area.

 

 

 

 

6. Reinsert the tray.

 

 

 

 

7. Turn the printer Off and then back

 

 

 

 

On.

 

 

 

 

If the message still persists, service is

 

 

 

 

required.

 

 

 

 

 

 

 

CLOSE COVER

The printer cover is

Close the cover.

 

 

 

open.

 

 

 

 

 

 

 

 

INIT ERROR

The printer failed to

Parallel connection ONLY:

 

 

 

initialize.

1. Turn Off the printer.

 

 

 

 

2. Make sure the computer is running.

 

 

 

 

3. Turn the printer back On.

 

 

 

 

Other connections:

 

 

 

 

1. Turn both the printer and host com-

 

 

 

 

puter Off.

 

 

 

 

2. Disconnect the interface cable from

 

 

 

 

the printer.

 

 

 

 

3. Turn the printer On.

 

 

 

 

4. If the printer does initialize, proceed

 

 

 

 

to step 5.

 

 

 

 

If the printer does not initialize, turn the

 

 

 

 

printer Off and then back On. If the

 

 

 

 

message persists, service is required.

 

 

 

 

5. Turn the printer Off.

 

 

 

 

6. Reconnect the interface cable.

 

 

 

 

7. Turn the printer On.

 

 

 

 

8. If the printer does initialize, turn the

 

 

 

 

host computer On.

 

 

 

 

If the printer does not initialize, service

 

 

 

 

is required.

 

 

 

 

 

 

 

INSERT TRAY

The paper tray is not in

Make sure the tray is inserted and

 

 

 

place.

seated correctly.

 

 

 

 

 

 

October 1997

4-3

Image 64
Contents Kodak Digital Science Part No H9657Radio Frequency Interference Regulatory Information Safety Regulations Table of contents Troubleshooting the printer Operating the printerAppendix a Printer specifications/site requirements Appendix B Accessories and suppliesAppendix C Customizing the printer IndexUsing this guide About this guideAbout the other guides included with the printer Getting help or additional information Introduction About printer memoryMedia and image size Paper/Transparency size Maximum image sizeInterface Type Version Printer Mode Interface Type Printer ModeInterfaces Printer drivers and export modules Fonts Resident fontsSetting up the printer Finding a location for the printer Unpacking the printer Remove the shipping tape from the printer cover Cleaning the print head Takeup spool Supply spool Metal roller bar Metal bar Header line Handling the ribbon Loading the ribbonStoring the ribbon Loading ribbon in the printer Take-up spool Supply spool Setting up the printer Unpacking and adjusting the paper tray Working with mediaStoring media Paper and humidityHandling humidity-related paper problems Loading media Setting up the printer Setting up the printer Putting the dust cover on Connecting the cables Connecting a parallel cable Connecting a LocalTalk cableConnecting a Scsi cable Scsi ports Raster printing only Connecting the power cord Checking and changing printer settings Changing the operating modeChanging the media settings Changing the media typeChanging the paper color About printer initialization If the printer does not initialize itselfWhat’s next Operating the printer Looking at the display panel Operating the printer Working with the printer settings Printer settingsScsi Working in Setup mode About specifying port informationSpecifying the printer’s Scsi ID raster mode Specifying the Scsi connection PostScript modeWorking with media 2Kodak thermal paper types, sizes, and image size CAT No210 x 307 mm 217 x 307 mm 3Transparency material size and maximum image size CAT No 853 CAT No 163 210 x 358 mm Printing from computer applications Scheduling jobs Handling and storing prints and transparencies Cleaning the printer Keeping the printer in good working order Working with the printerTroubleshooting the printer Error messages and how to resolve them 1Common error messagesParallel connection only Other connectionsLoad Paper 2Machine Generated Error Codes Controller Printed Circuit Board 3Common error messages Error Description Possible solutionWhen mismatches occur Ribbon type mismatchReceiver type mismatch Receiver size mismatchProblem Possible cause Possible solutions Solving common printer problemsIf the printer is not operating correctly Fingerprints have caused Clearing the paper path Troubleshooting the printer Troubleshooting the printer Cleaning the pick rollers Troubleshooting the printer Cleaning the sensors Important Before cleaning, turn off the printerRepacking the printer Shipping tape Getting additional help Country Country code Helpline numberPrinter dimensions Printer weightAppendix a Printer specifications/ site requirements Printer specificationsPower requirements Power consumptionOperating environment Voltage/frequencyAccessories Appendix B Accessories and suppliesSupplies Ribbons Maximum Catalog Ribbon Type Image Size NumberPaper Paper Type Catalog Size NumberTransparency material Transparency Type Size NumberAppendix C Customizing the printer Installing the hard drive Adding an external hard driveInitializing the hard drive For Printing or PS Mode window appears Downloading additional fonts to the hard drive Disk Click Download Preparing to install a Simm Adding memory to the printerAppendix C Customizing the printer Appendix C Customizing the printer Appendix C Customizing the printer Installing the Simm card Finishing up Index CablesIndex Index Jams Index Index Index Scsi ID Index Index Kodak Canada INC