|
|
| Troubleshooting the printer | |
|
|
|
|
|
|
|
|
|
|
| CLEAR RIBBON | The ribbon is | Press Cancel to eject the paper. If the |
|
| JAM | jammed.This may be | message persists, do as follows: |
|
|
| caused by a paper jam. | 1. Clear the paper jam. |
|
|
|
| 2. If necessary, clear the ribbon jam. |
|
|
|
| 3. Close the cover. |
|
|
|
| 4. Remove the paper tray. |
|
|
|
| 5. Clear paper from the tray area. |
|
|
|
| 6. Reinsert the tray. |
|
|
|
| 7. Turn the printer Off and then back |
|
|
|
| On. |
|
|
|
| If the message still persists, service is |
|
|
|
| required. |
|
|
|
|
|
|
| CLOSE COVER | The printer cover is | Close the cover. |
|
|
| open. |
|
|
|
|
|
|
|
| INIT ERROR | The printer failed to | Parallel connection ONLY: |
|
|
| initialize. | 1. Turn Off the printer. |
|
|
|
| 2. Make sure the computer is running. |
|
|
|
| 3. Turn the printer back On. |
|
|
|
| Other connections: |
|
|
|
| 1. Turn both the printer and host com- |
|
|
|
| puter Off. |
|
|
|
| 2. Disconnect the interface cable from |
|
|
|
| the printer. |
|
|
|
| 3. Turn the printer On. |
|
|
|
| 4. If the printer does initialize, proceed |
|
|
|
| to step 5. |
|
|
|
| If the printer does not initialize, turn the |
|
|
|
| printer Off and then back On. If the |
|
|
|
| message persists, service is required. |
|
|
|
| 5. Turn the printer Off. |
|
|
|
| 6. Reconnect the interface cable. |
|
|
|
| 7. Turn the printer On. |
|
|
|
| 8. If the printer does initialize, turn the |
|
|
|
| host computer On. |
|
|
|
| If the printer does not initialize, service |
|
|
|
| is required. |
|
|
|
|
|
|
| INSERT TRAY | The paper tray is not in | Make sure the tray is inserted and |
|
|
| place. | seated correctly. |
|
|
|
|
|
|
October 1997 |