Kodak 8650 manual When mismatches occur, Ribbon type mismatch, Receiver type mismatch

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Troubleshooting the printer

When mismatches occur

Mismatches result from differences in requested ribbon type, media type, or media size.

Ribbon type mismatch

If the print job specifies a ribbon type that is not loaded, a mismatch occurs. Ribbon mismatches result from:

Lamination differences (for example, XtraLife ribbon is requested but is not loaded). For this situation, you can press Print to print the job with the currently loaded ribbon.

Image size differences (for example, a large image size is requested but oversize ribbon is not loaded). For this situation, you must change the ribbon or press Cancel to cancel the job.

Ribbon color differences (for example, black-only printing is requested but a color ribbon is loaded). For these situations, you must change the ribbon or press Cancel to cancel the job.

Receiver type mismatch

If the print job specifies a media type that is not loaded (for example, paper is requested but transparency material is loaded), a mismatch occurs. You have three choices:

Load the correct media type

Press Print to override the error without changing media

IMPORTANT: Printing without loading the correct media type may result in poor color reproduction.

Press Cancel to cancel the job

Receiver size mismatch

If the print job specifies a media size that is not loaded, a mismatch occurs. Size mismatches are of two types:

The image size will fit on the loaded media. You can load the correct size or print on the currently loaded media

The image size is larger than the loaded media. Change the media or cancel the job.

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October 1997

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Contents Part No H9657 Kodak Digital ScienceRadio Frequency Interference Regulatory Information Safety Regulations Table of contents Operating the printer Troubleshooting the printerAppendix B Accessories and supplies Appendix a Printer specifications/site requirementsAppendix C Customizing the printer IndexAbout this guide Using this guideAbout the other guides included with the printer Getting help or additional information About printer memory IntroductionPaper/Transparency size Maximum image size Media and image sizeInterface Type Printer Mode Interface Type Version Printer ModeInterfaces Printer drivers and export modules Resident fonts FontsSetting up the printer Finding a location for the printer Unpacking the printer Remove the shipping tape from the printer cover Cleaning the print head Takeup spool Supply spool Metal roller bar Metal bar Header line Loading the ribbon Handling the ribbonStoring the ribbon Loading ribbon in the printer Take-up spool Supply spool Setting up the printer Working with media Unpacking and adjusting the paper trayStoring media Paper and humidityHandling humidity-related paper problems Loading media Setting up the printer Setting up the printer Putting the dust cover on Connecting the cables Connecting a LocalTalk cable Connecting a parallel cableConnecting a Scsi cable Scsi ports Raster printing only Connecting the power cord Changing the operating mode Checking and changing printer settingsChanging the media type Changing the media settingsChanging the paper color If the printer does not initialize itself About printer initializationWhat’s next Operating the printer Looking at the display panel Operating the printer Printer settings Working with the printer settingsScsi About specifying port information Working in Setup modeSpecifying the Scsi connection PostScript mode Specifying the printer’s Scsi ID raster modeWorking with media CAT No 2Kodak thermal paper types, sizes, and image size210 x 307 mm 217 x 307 mm 3Transparency material size and maximum image size CAT No 853 CAT No 163 210 x 358 mm Printing from computer applications Scheduling jobs Handling and storing prints and transparencies Cleaning the printer Working with the printer Keeping the printer in good working orderTroubleshooting the printer 1Common error messages Error messages and how to resolve themOther connections Parallel connection onlyLoad Paper 2Machine Generated Error Codes Controller Printed Circuit Board Error Description Possible solution 3Common error messagesRibbon type mismatch When mismatches occurReceiver type mismatch Receiver size mismatchSolving common printer problems Problem Possible cause Possible solutionsIf the printer is not operating correctly Fingerprints have caused Clearing the paper path Troubleshooting the printer Troubleshooting the printer Cleaning the pick rollers Troubleshooting the printer Important Before cleaning, turn off the printer Cleaning the sensorsRepacking the printer Shipping tape Country Country code Helpline number Getting additional helpPrinter weight Printer dimensionsAppendix a Printer specifications/ site requirements Printer specificationsPower consumption Power requirementsOperating environment Voltage/frequencyAppendix B Accessories and supplies AccessoriesSupplies Maximum Catalog Ribbon Type Image Size Number RibbonsPaper Type Catalog Size Number PaperTransparency Type Size Number Transparency materialAppendix C Customizing the printer Adding an external hard drive Installing the hard driveInitializing the hard drive For Printing or PS Mode window appears Downloading additional fonts to the hard drive Disk Click Download Adding memory to the printer Preparing to install a SimmAppendix C Customizing the printer Appendix C Customizing the printer Appendix C Customizing the printer Installing the Simm card Finishing up Cables IndexIndex Index Jams Index Index Index Scsi ID Index Index Kodak Canada INC