Troubleshooting the printer
When mismatches occur
Mismatches result from differences in requested ribbon type, media type, or media size.
Ribbon type mismatch
If the print job specifies a ribbon type that is not loaded, a mismatch occurs. Ribbon mismatches result from:
•Lamination differences (for example, XtraLife ribbon is requested but is not loaded). For this situation, you can press Print to print the job with the currently loaded ribbon.
•Image size differences (for example, a large image size is requested but oversize ribbon is not loaded). For this situation, you must change the ribbon or press Cancel to cancel the job.
•Ribbon color differences (for example,
Receiver type mismatch
If the print job specifies a media type that is not loaded (for example, paper is requested but transparency material is loaded), a mismatch occurs. You have three choices:
•Load the correct media type
•Press Print to override the error without changing media
IMPORTANT: Printing without loading the correct media type may result in poor color reproduction.
•Press Cancel to cancel the job
Receiver size mismatch
If the print job specifies a media size that is not loaded, a mismatch occurs. Size mismatches are of two types:
•The image size will fit on the loaded media. You can load the correct size or print on the currently loaded media
•The image size is larger than the loaded media. Change the media or cancel the job.
October 1997 |