Kodak 8650 manual 3Common error messages, Error Description Possible solution

Page 68

 

 

 

Troubleshooting the printer

 

 

 

 

 

 

 

 

 

 

740, 741, 742

PROGRAM PROMS or

• Turn off the printer.

 

 

 

CONTROLLER

• Disconnect all cables except power.

 

 

 

PRINTED CIRCUIT

• Turn on printer.

 

 

 

BOARD

• If error doesn’t clear, call for service

 

 

 

 

• If error code disappears, the com-

 

 

748, 749, 74A,

PHM Failure

 

 

puter, cabling or software could be

 

 

74B, 74C,74D

 

 

 

 

causing the problem.

 

 

 

 

 

 

 

 

 

 

 

750-756

Unexpected write from

 

 

 

 

DSP

 

 

 

 

 

 

 

 

757

DSP Set Verify Failure

 

 

 

 

 

 

 

 

760-773, 76E,

CONTROLLER

 

 

 

76F, 76A, 76B,

PRINTED CIRCUIT

 

 

 

76C, 76D

BOARD

 

 

 

 

 

 

 

 

800-857

General CONTROL-

 

 

 

 

LER PRINTED CIR-

 

 

 

 

CUIT BOARD

 

 

 

 

 

 

 

 

900-930, 090B,

DSP BLOCK, CHECK-

 

 

 

091B, 093B, 094B

SUM

 

 

 

 

 

 

 

 

SERVICE REQ

An error occurred. The

Turn the printer Off and then back On.

 

 

XXX

message includes a

If the message persists, service is

 

 

 

4-digit error code.

required.

 

 

 

 

 

 

 

Table 4-3Common error messages

 

 

 

 

 

Error

Description

Possible solution

 

 

 

 

 

 

 

POWER INDICA-

LCD POWER INDICA-

• Verify the printer is plugged in, turned

 

 

TOR LED not illu-

TOR not illuminated, or

on and that the power cord and wall

 

 

minated

printer does not oper-

outlet are good.

 

 

 

ate.

• Call for service.

 

 

 

 

 

 

 

No Printed Image

The printer completes

•Press the print button on the printer to

 

 

on TRANSPAR-

the print cycle, but there

make a Test Print

 

 

ENCY/RECEIVER

is not image on the

• If the Test Print is blank, call for ser-

 

 

 

RECEIVER

vice.

 

 

 

 

• If Test Print is not blank, reload soft-

 

 

 

 

ware and check cabling.

 

 

 

 

 

 

October 1997

4-7

Image 68
Contents Kodak Digital Science Part No H9657Radio Frequency Interference Regulatory Information Safety Regulations Table of contents Troubleshooting the printer Operating the printerAppendix a Printer specifications/site requirements Appendix B Accessories and suppliesAppendix C Customizing the printer IndexUsing this guide About this guideAbout the other guides included with the printer Getting help or additional information Introduction About printer memoryMedia and image size Paper/Transparency size Maximum image sizeInterfaces Interface Type Printer ModeInterface Type Version Printer Mode Printer drivers and export modules Fonts Resident fontsSetting up the printer Finding a location for the printer Unpacking the printer Remove the shipping tape from the printer cover Cleaning the print head Takeup spool Supply spool Metal roller bar Metal bar Header line Storing the ribbon Loading the ribbonHandling the ribbon Loading ribbon in the printer Take-up spool Supply spool Setting up the printer Unpacking and adjusting the paper tray Working with mediaStoring media Paper and humidityHandling humidity-related paper problems Loading media Setting up the printer Setting up the printer Putting the dust cover on Connecting the cables Connecting a parallel cable Connecting a LocalTalk cableConnecting a Scsi cable Scsi ports Raster printing only Connecting the power cord Checking and changing printer settings Changing the operating modeChanging the media settings Changing the media typeChanging the paper color About printer initialization If the printer does not initialize itselfWhat’s next Operating the printer Looking at the display panel Operating the printer Working with the printer settings Printer settingsScsi Working in Setup mode About specifying port informationSpecifying the printer’s Scsi ID raster mode Specifying the Scsi connection PostScript modeWorking with media 2Kodak thermal paper types, sizes, and image size CAT No210 x 307 mm 217 x 307 mm 3Transparency material size and maximum image size CAT No 853 CAT No 163 210 x 358 mm Printing from computer applications Scheduling jobs Handling and storing prints and transparencies Cleaning the printer Keeping the printer in good working order Working with the printerTroubleshooting the printer Error messages and how to resolve them 1Common error messagesParallel connection only Other connectionsLoad Paper 2Machine Generated Error Codes Controller Printed Circuit Board 3Common error messages Error Description Possible solutionWhen mismatches occur Ribbon type mismatchReceiver type mismatch Receiver size mismatchIf the printer is not operating correctly Solving common printer problemsProblem Possible cause Possible solutions Fingerprints have caused Clearing the paper path Troubleshooting the printer Troubleshooting the printer Cleaning the pick rollers Troubleshooting the printer Cleaning the sensors Important Before cleaning, turn off the printerRepacking the printer Shipping tape Getting additional help Country Country code Helpline numberPrinter dimensions Printer weightAppendix a Printer specifications/ site requirements Printer specificationsPower requirements Power consumptionOperating environment Voltage/frequencySupplies Appendix B Accessories and suppliesAccessories Ribbons Maximum Catalog Ribbon Type Image Size NumberPaper Paper Type Catalog Size NumberTransparency material Transparency Type Size NumberAppendix C Customizing the printer Installing the hard drive Adding an external hard driveInitializing the hard drive For Printing or PS Mode window appears Downloading additional fonts to the hard drive Disk Click Download Preparing to install a Simm Adding memory to the printerAppendix C Customizing the printer Appendix C Customizing the printer Appendix C Customizing the printer Installing the Simm card Finishing up Index CablesIndex Index Jams Index Index Index Scsi ID Index Index Kodak Canada INC