Kodak 8650 manual 2Machine Generated Error Codes

Page 66

 

 

 

Troubleshooting the printer

 

 

 

 

 

 

Table 4-2Machine Generated Error Codes

 

 

 

 

 

 

Condition/Error

Description

Possible solution

 

 

Code

 

 

 

 

 

 

 

 

 

500

No RECEIVER at LEAD

• Verify that the correct media and rib-

 

 

 

EDGE SENSOR when

bons are loaded.

 

 

 

expected

• Clean sensors. See "Cleaning the

 

 

 

 

sensors" on page 4-16.

 

 

501

RECEIVER stuck at

 

 

• If problem persists call for service.

 

 

 

LEAD EDGE SENSOR

 

 

 

 

 

 

 

 

 

 

 

502

RECEIVER size change

 

 

 

 

without removing TRAY

 

 

 

 

 

 

 

 

503

Invalid TRAY size input

 

 

 

 

 

 

 

 

508

XLS 8657 ONLY:

 

 

 

 

RECEIVER Stuck at

 

 

 

 

URGE SENSOR

 

 

 

 

 

 

 

 

510

BAR CODE LABEL not

 

 

 

 

correct/BAR CODE

 

 

 

 

SENSOR or FRU mal-

 

 

 

 

function

 

 

 

 

 

 

 

 

511

BAR CODE LABEL not

 

 

 

 

correct or has damage/

 

 

 

 

BAR CODE SENSOR

 

 

 

 

or FRU malfunction

 

 

 

 

 

 

 

 

600, 601, 602, 603

CONTROLLER PROM

• Power cycle printer

 

 

 

or BOARD failure

• If error code doesn’t clear, call for

 

 

 

 

service.

 

 

608, 609, 60A,

THERMAL HEAD/

 

 

 

 

 

60C

CABLE, CONTROLLER

 

 

 

 

PRINTED CIRCUIT

 

 

 

 

BOARD

 

 

 

 

 

 

 

 

610

LCD or CONTROLLER

 

 

 

 

PRINTED CIRCUIT

 

 

 

 

BOARD

 

 

 

 

 

 

 

 

618, 60B

EPROM, THERMAL

 

 

 

 

HEAD

 

 

 

 

 

 

 

October 1997

4-5

Image 66
Contents Kodak Digital Science Part No H9657Radio Frequency Interference Regulatory Information Safety Regulations Table of contents Troubleshooting the printer Operating the printerAppendix C Customizing the printer Appendix a Printer specifications/site requirementsAppendix B Accessories and supplies IndexUsing this guide About this guideAbout the other guides included with the printer Getting help or additional information Introduction About printer memoryMedia and image size Paper/Transparency size Maximum image sizeInterface Type Printer Mode Interface Type Version Printer ModeInterfaces Printer drivers and export modules Fonts Resident fontsSetting up the printer Finding a location for the printer Unpacking the printer Remove the shipping tape from the printer cover Cleaning the print head Takeup spool Supply spool Metal roller bar Metal bar Header line Loading the ribbon Handling the ribbonStoring the ribbon Loading ribbon in the printer Take-up spool Supply spool Setting up the printer Storing media Unpacking and adjusting the paper trayWorking with media Paper and humidityHandling humidity-related paper problems Loading media Setting up the printer Setting up the printer Putting the dust cover on Connecting the cables Connecting a parallel cable Connecting a LocalTalk cableConnecting a Scsi cable Scsi ports Raster printing only Connecting the power cord Checking and changing printer settings Changing the operating modeChanging the media settings Changing the media typeChanging the paper color About printer initialization If the printer does not initialize itselfWhat’s next Operating the printer Looking at the display panel Operating the printer Working with the printer settings Printer settingsScsi Working in Setup mode About specifying port informationSpecifying the printer’s Scsi ID raster mode Specifying the Scsi connection PostScript modeWorking with media 2Kodak thermal paper types, sizes, and image size CAT No210 x 307 mm 217 x 307 mm 3Transparency material size and maximum image size CAT No 853 CAT No 163 210 x 358 mm Printing from computer applications Scheduling jobs Handling and storing prints and transparencies Cleaning the printer Keeping the printer in good working order Working with the printerTroubleshooting the printer Error messages and how to resolve them 1Common error messagesParallel connection only Other connectionsLoad Paper 2Machine Generated Error Codes Controller Printed Circuit Board 3Common error messages Error Description Possible solutionReceiver type mismatch When mismatches occurRibbon type mismatch Receiver size mismatchSolving common printer problems Problem Possible cause Possible solutionsIf the printer is not operating correctly Fingerprints have caused Clearing the paper path Troubleshooting the printer Troubleshooting the printer Cleaning the pick rollers Troubleshooting the printer Cleaning the sensors Important Before cleaning, turn off the printerRepacking the printer Shipping tape Getting additional help Country Country code Helpline numberAppendix a Printer specifications/ site requirements Printer dimensionsPrinter weight Printer specificationsOperating environment Power requirementsPower consumption Voltage/frequencyAppendix B Accessories and supplies AccessoriesSupplies Ribbons Maximum Catalog Ribbon Type Image Size NumberPaper Paper Type Catalog Size NumberTransparency material Transparency Type Size NumberAppendix C Customizing the printer Installing the hard drive Adding an external hard driveInitializing the hard drive For Printing or PS Mode window appears Downloading additional fonts to the hard drive Disk Click Download Preparing to install a Simm Adding memory to the printerAppendix C Customizing the printer Appendix C Customizing the printer Appendix C Customizing the printer Installing the Simm card Finishing up Index CablesIndex Index Jams Index Index Index Scsi ID Index Index Kodak Canada INC