Kodak 8650 manual Fingerprints have caused

Page 71

Troubleshooting the printer

Multicolored spots

 

Clean the printer and the surrounding

appear on prints.

 

area.

 

 

Move the printer away from ventilation

 

 

ducts or open doors.

 

 

 

Smudges, smears, and

Fingerprints or other

Handle media and ribbon carefully and as

fingerprints have caused

oils have contaminated

described in Chapter 2 of this guide.

irregularly shaped and

the paper or ribbon.

Use only KODAK EKTATHERM XLS

colored areas to appear

 

XTRALIFE color ribbon.

on the print. (See image

 

 

 

1 at the end of this

 

 

guide.)

 

 

 

 

 

Printer initializes, but

 

Disconnect and reconnect the interface

does not enter the

 

cable.

READY state.

 

Restart the printer.

 

 

 

 

If the problem persists, service is required.

 

 

 

Edges of transparency

 

Put prints in transparency sleeves.

material curl on dense

 

Try using the Printer Driver or Export

prints.

 

 

Module’s Mirror option, which will change

 

 

 

 

the way that ink is applied to the page.

 

 

 

Paper does not feed.

 

Look at the paper. Remove sheets with

 

 

irregularities.

 

 

Reduce the size of the stack of media in

 

 

the paper tray.

 

 

Make sure that the blue stiffener sheet is

 

 

at the bottom of the paper tray.

 

 

 

Printer does not respond

You may have

1. Make sure the cover is closed.

when you press buttons.

pressed invalid

2. Reinsert the paper tray.

 

buttons.

3. Restart the printer.

 

 

 

 

4. Make sure the printer is in READY mode.

 

 

 

4-10

October 1997

Image 71
Contents Part No H9657 Kodak Digital ScienceRadio Frequency Interference Regulatory Information Safety Regulations Table of contents Operating the printer Troubleshooting the printerIndex Appendix a Printer specifications/site requirementsAppendix B Accessories and supplies Appendix C Customizing the printerAbout this guide Using this guideAbout the other guides included with the printer Getting help or additional information About printer memory IntroductionPaper/Transparency size Maximum image size Media and image sizeInterfaces Interface Type Printer ModeInterface Type Version Printer Mode Printer drivers and export modules Resident fonts FontsSetting up the printer Finding a location for the printer Unpacking the printer Remove the shipping tape from the printer cover Cleaning the print head Takeup spool Supply spool Metal roller bar Metal bar Header line Storing the ribbon Loading the ribbonHandling the ribbon Loading ribbon in the printer Take-up spool Supply spool Setting up the printer Paper and humidity Unpacking and adjusting the paper trayWorking with media Storing mediaHandling humidity-related paper problems Loading media Setting up the printer Setting up the printer Putting the dust cover on Connecting the cables Connecting a LocalTalk cable Connecting a parallel cableConnecting a Scsi cable Scsi ports Raster printing only Connecting the power cord Changing the operating mode Checking and changing printer settingsChanging the media type Changing the media settingsChanging the paper color If the printer does not initialize itself About printer initializationWhat’s next Operating the printer Looking at the display panel Operating the printer Printer settings Working with the printer settingsScsi About specifying port information Working in Setup modeSpecifying the Scsi connection PostScript mode Specifying the printer’s Scsi ID raster modeWorking with media CAT No 2Kodak thermal paper types, sizes, and image size210 x 307 mm 217 x 307 mm 3Transparency material size and maximum image size CAT No 853 CAT No 163 210 x 358 mm Printing from computer applications Scheduling jobs Handling and storing prints and transparencies Cleaning the printer Working with the printer Keeping the printer in good working orderTroubleshooting the printer 1Common error messages Error messages and how to resolve themOther connections Parallel connection onlyLoad Paper 2Machine Generated Error Codes Controller Printed Circuit Board Error Description Possible solution 3Common error messagesReceiver size mismatch When mismatches occurRibbon type mismatch Receiver type mismatchIf the printer is not operating correctly Solving common printer problemsProblem Possible cause Possible solutions Fingerprints have caused Clearing the paper path Troubleshooting the printer Troubleshooting the printer Cleaning the pick rollers Troubleshooting the printer Important Before cleaning, turn off the printer Cleaning the sensorsRepacking the printer Shipping tape Country Country code Helpline number Getting additional helpPrinter specifications Printer dimensionsPrinter weight Appendix a Printer specifications/ site requirementsVoltage/frequency Power requirementsPower consumption Operating environmentSupplies Appendix B Accessories and suppliesAccessories Maximum Catalog Ribbon Type Image Size Number RibbonsPaper Type Catalog Size Number PaperTransparency Type Size Number Transparency materialAppendix C Customizing the printer Adding an external hard drive Installing the hard driveInitializing the hard drive For Printing or PS Mode window appears Downloading additional fonts to the hard drive Disk Click Download Adding memory to the printer Preparing to install a SimmAppendix C Customizing the printer Appendix C Customizing the printer Appendix C Customizing the printer Installing the Simm card Finishing up Cables IndexIndex Index Jams Index Index Index Scsi ID Index Index Kodak Canada INC