Lexmark PRO4000 For Macintosh users with an AirPort base station, Mac OS X version 10.5 or later

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Troubleshooting

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The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.

bType the user name and password of the access point when prompted.

cClick OK.

dIn the Wireless settings section, look for the SSID.

eWrite down the SSID.

Note: Make sure you copy it exactly, including any capital letters.

2Obtain the SSID of the network that the printer is connected to: a From the printer, print a network setup page.

b In the Wireless section, look for SSID.

3Compare the SSID of the computer and SSID of the printer.

If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.

If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

For Macintosh users with an AirPort base station

In Mac OS X version 10.5 or later

1From the Apple menu, navigate to: System Preferences > Network > AirPort

or

System Preferences > Network > WiFi

The SSID of the network that the computer is connected to is displayed in the Network Name menu.

2Write down the SSID.

In Mac OS X version 10.4 or earlier

1From the Finder, navigate to: Applications > Internet Connect > AirPort

The SSID of the network that the computer is connected to is displayed in the Network menu.

2Write down the SSID.

For Macintosh users with an access point

1Type the IP address of the access point in the address field of your Web browser, and then continue to step 2.

If you do not know the IP address of the access point, then do the following:

aFrom the Apple menu, navigate to: System Preferences > Network > AirPort or

System Preferences > Network > WiFi

bClick Advanced or Configure.

cClick TCP/IP.

The Router entry is typically the access point.

2Type your user name and password when prompted, and then click OK.

3In the Wireless settings section, look for the SSID.

4Write down the SSID, security type, and the WEP key or WPA/WPA2 preshared key/passphrase (if shown).

Notes:

Make sure you copy the network information down exactly, including any capital letters.

Store the SSID and the WEP key or WPA/WPA2 preshared key/passphrase in a safe place for future reference.

MAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT

The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later.

“Communication not available” message appears when printing wirelessly

Try one or more of the following:

MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK

If you are using a laptop and have power saving settings enabled, then you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down.

If you see this message, then wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reconnect to the wireless network.

If you see this message again after you have waited long enough for the printer and the laptop to connect to the network, then there may be a problem with your wireless network.

Make sure that the laptop and printer have both received IP addresses:

For Windows users

1Click , or click Start and then click Run.

2In the Start Search or Run dialog, type cmd.

3Press Enter, or click OK.

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Contents April Pro4000 Series Quick Reference GuideImportant safety information Contents Edition notice What are shortcuts? Getting startedMinimizing your printers environmental impact Finding information about the printerSetting up the printer Printer featuresPrinter models Use recycled paperAbout your printer Page Page Set the time zone, and then press OK Set the time, and then press OKAbout your printer To add a space, press the number Configure Advanced FeaturesUnderstanding the parts of the printer Access the phone line to send and receive faxes Connect the printer to the power cordFrom Tray 2 for certain types of print jobs Customer supportUsing the printer control panel Using a memory card or flash drive with the printer Using memory cards and flash drivesSupported memory cards and file types Check the Ethernet connection of your printerInserting a flash drive Inserting a memory cardOrdering ink cartridges Ordering and replacing suppliesReplacing ink cartridges Ordering and replacing suppliesSetup OK Maintenance OK Align Printer OK Cleaning the printhead nozzlesMaintaining ink cartridges Aligning the printheadPage Installing the printer software Using the printer softwareUsing the Windows printer software Software installed during printer installationLaunching the Print dialog Using the Macintosh printer softwareLaunching an application Printer softwareAccessing Web links Recommended paper brands PrintingFor colorful and high‑coverage documents For résumés, letterhead documents, and similar print jobsClick Properties, Preferences, Options, or Setup Printing using advanced color optionsPrinting a document Printing on both sides of the paper duplexing automaticallyCanceling print jobs Printing photos from a memory card or flash drivePrinting documents from a memory card or flash drive Printing from a mobile device What is LexPrint?Supported printers Apple IncMaking copies CopyingMaking a duplex two‑sided copy automatically Tips for copyingCanceling copy jobs Scanning to a local computer ScanningScanning to a network folder Tips for scanningScanning to a flash drive or memory card Scanning directly to e‑mail using the printer softwareScanning Navigate to either of the following Enter the necessary information, and then click AddDo one or more of the following Canceling scan jobsSetting up the e-mail function Canceling an e‑mailSending e-mail Tips for e‑mailingSetup 1 Printer is connected to a dedicated fax line Setting up the printer to faxConnect the printer to the telephone line Scenario 1 Standard telephone lineConnected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone serviceSetup 1 Printer is connected directly to a cable modem Tips for this setupTo connect Scenario 5 Country‑ or region‑specific setup Belgium Ireland Spain Denmark Italy Connecting the printer to a non‑RJ‑11 wall jackConnecting the printer to a wall jack in Germany Check the dial tone Setup OK Fax Setup OK Dialing and Sending OK Fax Name OKSet your fax name and fax number Set the printer to receive faxes automatically or manuallyUsing the fax software Set the number of ringsCreate a contact list Faxing Sending faxesReceiving faxes Receiving faxes automatically Receiving faxes manuallyTips Information you will need during wireless setup Wireless networkingInstalling the printer on a wireless network What is Wi‑Fi Protected Setup?USE the Push Button Configuration PBC Method Configuring Wi‑Fi Protected Setup manuallyAccessing the Embedded Web Server Using the Embedded Web ServerCustomizing printer settings Understanding the homeTransfer Protocol Secure Https connection Setup UsedWhat are shortcuts? Launching the shortcuts page using the printer softwareGetting started Creating a shortcutUsing shortcuts on the printer If Troubleshooting does not solve your problem TroubleshootingSetup troubleshooting Before you troubleshootPrint job does not print or is missing pages Recovering the security PIN of the printerPrinter is busy or does not respond Printer is printing blank pagesCannot delete documents from the print queue Cannot print through USBFax troubleshooting checklist Fax troubleshootingConnection checklist Cannot send faxesCannot run the fax software Cannot receive faxesWireless troubleshooting checklist Wireless troubleshootingPrinting a network setup Cannot print over wireless networkMove Your Access Point Away from Other Electronic Devices Make Sure Demo Mode is Turned OFFCheck the Wireless Signal Quality Check Your Advanced Security SettingsFor Macintosh users with an AirPort base station For Macintosh users with an access pointMac OS X version 10.5 or later System Preferences Network Wi‑FiMake Sure the Wireless Port is Selected Ethernet network troubleshootingMake Sure Bidirectional Communication is Enabled Locating the printer IP addressCannot print to the network printer Trademarks Edition noticeApril Lexmark International, Inc All rights reservedIndex IndexBin extender location
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PRO4000, PRO4000C specifications

The Lexmark PRO4000 and PRO4000C are innovative printers designed primarily for small to medium-sized businesses, offering a blend of high-quality printing and advanced technology. These models are well-known for their superior performance, efficiency, and the durability required in today’s fast-paced work environments.

One of the standout features of the Lexmark PRO4000 series is its speed. The printers can deliver up to 40 pages per minute for monochrome documents, ensuring that large print jobs are completed without unnecessary delays. The PRO4000C, being a color version, also performs impressively, providing vibrant color output while maintaining a fast print speed.

Image quality is paramount in any business setting, and both models excel in this area. They utilize Lexmark’s advanced print technology to produce sharp text and vivid graphics. With a resolution of up to 1200 x 1200 dpi, the PRO4000 and PRO4000C ensure that every document, from reports to marketing materials, is rendered with exceptional clarity and detail.

Another significant technology integrated into these printers is Lexmark’s Unison toner system. This system not only promotes consistent print quality but also simplifies the replacement process. The toners are designed to yield a high number of pages, reducing the frequency of changes and, consequently, the overall cost of ownership.

In terms of connectivity, both models provide a versatile range of options. They support USB, Ethernet, and wireless connectivity, enabling seamless integration into any office network. Additionally, mobile printing capabilities are supported, allowing users to print directly from smartphones and tablets, enhancing convenience and flexibility.

Security is another critical consideration for businesses, and Lexmark has incorporated robust features to protect sensitive information. These printers come equipped with secure print management solutions that require user authentication before jobs can be retrieved, ensuring that confidential documents remain private.

Moreover, the Lexmark PRO4000 series is designed with ease of use in mind. An intuitive touchscreen interface simplifies navigation through various settings and functionalities, allowing users to operate the printer effectively without extensive training.

In summary, the Lexmark PRO4000 and PRO4000C are exceptional printers that combine speed, quality, and advanced technologies to cater to the diverse needs of modern businesses. Their impressive features make them valuable assets for any office setting, promoting productivity and enhancing overall workflow efficiency.