Xerox 701P25032 manual Rebooting and restarting, LP/LPR and the Ascii job tickets

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Troubleshooting

LP/LPR and the ASCII job tickets

The following procedure is used to verify that the attributes and options are correct:

1.Open a terminal and login as root

2.Enter: setenv LD_LIBRARY_PATH/opt/XRXnps/lib

3.Enter: [/home/rlech/bin]getAttrsTv

4.The program executes and lists valid options.

5.Enter: g j, the job number from Job GUI>

6.The job attributes display.

NOTE: For detailed procedures see the Online Help.

Rebooting and restarting

Recovery procedures throughout this guide instruct you to either reboot or restart the software.

To reboot the system and perform a file system check, perform the following:

1.Place your mouse cursor in the background outside of the Xerox FreeFlow Print Server Print Services window.

2.Right-click and select [Programs].

3.Select [Terminal].

4.Put your mouse cursor in the window and type: su

5.Select <Enter>.

6.Type in your root password.

7.Select <Enter>. A # symbol displays.

NOTE: When entering text, do so in lower-case because UNIX is a case sensitive system.

8.Type: sync; sync; halt

9.Select <Enter>. The system reboots.

10.A Program Terminated message and an OK prompt display. Type boot -s

11.Select <Enter>. The system reboots.

12.When you receive the following message, “Type Ctrl-d to proceed with a normal startup, (or give root password for system maintenance)” type the root password again.

13.Select <Enter>.

14.Select the <Ctrl> and <d> keys on your keyboard at the same time to complete the boot.

System Guide

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Contents System Guide Page Gateway and Network Configuration Backup and RestoreIntroduction Finishing PrintingTroubleshooting FontsAccounting and Billing Hints and Tips Contents About this guideConventions Customer support Gateway and Network Configuration Technical Overview Job Definition Format JDFJDF Process Receive JDF Job Tickets from Hot FolderUpdates and Outputs JDF Job Tickets Submit Data Files to FreeFlow Print ServerProcesses invalid syntax/value JDF Job Tickets JDF Gateway Considerations JDF Workflow ExampleInfo Config Fine Finer Troubleshooting JDF GatewayAdditional features supported in Snmp Snmp gateway configurationSnmp MIB support Changing attributes supportGateway and Network Configuration Automatic Meter Reading AMR support Localization of text and units of measure Snmp configuration variables Local User Interface LUI mapping to MIB AppleTalk gateway configurationQueue server options Printer and job messagesNetWare gateway configuration Network configuration settingsIP configuration LPD gateway configurationDynamic Host Config Protocol Dhcp Name servicesWindows Internet Name Service Wins Domain Name Service DNSNetwork filing configuration Active Directory Service ADSNetwork Information Services NIS/NIS+ LP/LPR compatibility with Xerox FreeFlow Print ServerGateway and Network Configuration Ethernet connection speed Restore network factory settingsGateway and Network Configuration System Backup and Restore Backup and RestoreRestore System When to Backup and Restore a SystemWhen to Backup and Restore a Configuration Configuration BackupFrequently asked questions Restore ConfigurationDocuSP 5.x to Xerox FreeFlow Print Server 6.x upgrade Restore? Activity logging TroubleshootingMv backup.log logname Testing the backup tapeChecking the tape drive Backup and Restore Backup and Restore First In/First Out Fifo printing Printing workflow optionsHot folder submission Multiple job submissionResource based scheduling Ascii and PCL printing utilities Parallel RIP processingAscii and the PS or PCL decomposers Setpclcontrol utilitySetlp/lprcopycount utility NPS lp-o and lpr-c LP/LPR compatibility with Print ServerHighlight color programming in Ascii job ticket Resource based scheduling for NPS color Socket gateway configuration utility setVPSoption Tiff orientation Tiff filesSupported Tiff tags Performance considerations Administration page controlsUsing Vipp Repository managementSave job options Copy input for multiple page Tiff files Scan to digital input on NuveraCopy/move/delete saved jobs RIP inputCopying and saving jobs to CD Job previewing and editingSaving custom templates Editing thumbnailsPrinting hints Creating jobs to use subset finishing Subset finishingSubset offset Page Level Jog PCL offset/separator/subset finishing commandPCL paper source command Using the PCS SeparatorPCL Offset Stacking Tray confirmation Tray programmingMapping trays to media Tray mappingStacking order Mixed stackingAdditional finishing information Fonts How to choose fontsDownloading fonts from the network Resident fontsPostScript resident fonts Fonts Fonts PCL resident fonts PCL Resident Fonts Non-resident fonts Downloaded fontsOptional or soft fonts Font substitution PostScript fontsPCL 5e fonts Accounting Auto exporting accounting logAccounting exported values Accounting file fields Accounting and Billing Hppcl Html Can be a range e.g 8 or All. If not specified, this field Accounting and Billing Billing Job Notes windowBillable events View and Print the Billing ReportXerox billable events include the following Billable events do not include the followingBilling meters Market Billing Meters for Region Accounting and Billing Declared faults Calling for servicePrinter fault Undeclared faultsJob fault Disk Usage example of a declared faultLog in as root # prstat Snmp problemsClient problems Windows problemsMacintosh problems FreeFlow problems GUI problemsTape Client problems Font problems Print quality problemsJob flow problems Inoperable system problemsTray to media mapping problems Job integrity problemsPDL problems Gateway problemsPostScript problems Tiff problemsTroubleshooting Restore password Editor problems Problems when saving a job Productivity and performance problemsPrinting system logs AlljobslogSystemlog Epexceptionlog and epprimarylog StatuslogLPR logs Printing the accounting logLP/LPR and the Ascii job tickets Rebooting and restartingLoading XJDC/Unix Xjdc hints and tips Configuring XJDC/UnixProperly ejecting a diskette on a Print Server station Output filesRemote Services Troubleshooting General Settings for enhanced color outputColor Systems Disabling the Solaris Screen SaverTime used to generate the PDL Color job processing efficienciesTime used to transfer PDL Time required to RIP PDLJob submission hints PostScript factory settingsNumber of images PostScript preScan and full scanGateways EthernetJob submission order Job RIP hintsVariable data Image Quality IQ PCI channel interface PWB trace capture Job printing hintsSkipped pitches Export the trace file to floppy Perform a traceAsap Hints and Tips System Guide Hints and Tips