Xerox 701P25032 manual Troubleshooting, Activity logging

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Backup and Restore

What does Configuration Backup and Restore actually save?

Configuration Backup saves user defined settings only. It does not save operating system or Xerox FreeFlow Print Server software. It does not fix software corruption failures.

What does System Backup save?

System Backup makes a snapshot or image of the entire disk, including the operating system and Xerox FreeFlow Print Server software. The image is saved in a special protected/unmounted partition, /XRXBackup, on the Xerox FreeFlow Print Server hard disk, SCSI tape drive, or Unix file system.

How big are the files?

Configuration files can be very small, depending upon the options selected during the backup.

The System Backup partition is set at 10 Gbytes specifically for the system image.

Where are the files saved?

Configuration files may be saves to any available Xerox FreeFlow Print Server location, including the local hard disk or a shared network drive.

System files can only be saved to the /XRXBackup partition on the

Xerox FreeFlow Print Server hard drive.

How long does the process take?

Depending upon the number and size of the items to be saved, a configuration backup can be very short or very long.

A system backup may take over an hour to complete.

What schedule should be used?

Configuration information should be backed up weekly or more often as necessary. Multiple versions of the files may be maintained for future use. Saving a small set of very important items can make the process very fast.

System information should be backed up bi-weekly or monthly. Only one version of the system image can be maintained at a time.

Troubleshooting

Activity logging

The file backup.log is used to record backup activities. It is saved in the /export/home/xrxusr directory. The first line of the backup log contains the system name and the time and date the backup was initiated.

To prevent the log being overwritten by a subsequent backup, rename the log. You should give it a name that is somehow related

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System Guide

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Contents System Guide Page Introduction Gateway and Network ConfigurationBackup and Restore Printing FinishingAccounting and Billing TroubleshootingFonts Hints and Tips Conventions ContentsAbout this guide Customer support Gateway and Network Configuration Job Definition Format JDF Technical OverviewJDF Process Receive JDF Job Tickets from Hot FolderProcesses invalid syntax/value JDF Job Tickets Updates and Outputs JDF Job TicketsSubmit Data Files to FreeFlow Print Server JDF Workflow Example JDF Gateway ConsiderationsTroubleshooting JDF Gateway Info Config Fine FinerSnmp gateway configuration Additional features supported in SnmpChanging attributes support Snmp MIB supportGateway and Network Configuration Automatic Meter Reading AMR support Localization of text and units of measure Snmp configuration variables AppleTalk gateway configuration Local User Interface LUI mapping to MIBQueue server options Printer and job messagesNetwork configuration settings NetWare gateway configurationIP configuration LPD gateway configurationName services Dynamic Host Config Protocol DhcpWindows Internet Name Service Wins Domain Name Service DNSActive Directory Service ADS Network filing configurationNetwork Information Services NIS/NIS+ LP/LPR compatibility with Xerox FreeFlow Print ServerGateway and Network Configuration Restore network factory settings Ethernet connection speedGateway and Network Configuration Backup and Restore System Backup and RestoreWhen to Backup and Restore a System Restore SystemConfiguration Backup When to Backup and Restore a ConfigurationDocuSP 5.x to Xerox FreeFlow Print Server 6.x upgrade Frequently asked questionsRestore Configuration Restore? Troubleshooting Activity loggingTesting the backup tape Mv backup.log lognameChecking the tape drive Backup and Restore Backup and Restore Printing workflow options First In/First Out Fifo printingResource based scheduling Hot folder submissionMultiple job submission Parallel RIP processing Ascii and PCL printing utilitiesSetlp/lprcopycount utility Ascii and the PS or PCL decomposersSetpclcontrol utility LP/LPR compatibility with Print Server NPS lp-o and lpr-cHighlight color programming in Ascii job ticket Resource based scheduling for NPS color Socket gateway configuration utility setVPSoption Tiff files Tiff orientationSupported Tiff tags Administration page controls Performance considerationsSave job options Using VippRepository management Scan to digital input on Nuvera Copy input for multiple page Tiff filesRIP input Copy/move/delete saved jobsJob previewing and editing Copying and saving jobs to CDSaving custom templates Editing thumbnailsPrinting hints Subset finishing Creating jobs to use subset finishingPCL offset/separator/subset finishing command Subset offset Page Level JogPCL Offset Stacking PCL paper source commandUsing the PCS Separator Tray programming Tray confirmationTray mapping Mapping trays to mediaAdditional finishing information Stacking orderMixed stacking How to choose fonts FontsPostScript resident fonts Downloading fonts from the networkResident fonts Fonts Fonts PCL resident fonts PCL Resident Fonts Optional or soft fonts Non-resident fontsDownloaded fonts PCL 5e fonts Font substitutionPostScript fonts Accounting exported values AccountingAuto exporting accounting log Accounting file fields Accounting and Billing Hppcl Html Can be a range e.g 8 or All. If not specified, this field Accounting and Billing Job Notes window BillingView and Print the Billing Report Billable eventsXerox billable events include the following Billable events do not include the followingBilling meters Market Billing Meters for Region Accounting and Billing Calling for service Declared faultsUndeclared faults Printer faultJob fault Disk Usage example of a declared faultSnmp problems Log in as root # prstatMacintosh problems Client problemsWindows problems Tape Client problems FreeFlow problemsGUI problems Print quality problems Font problemsInoperable system problems Job flow problemsJob integrity problems Tray to media mapping problemsGateway problems PDL problemsPostScript problems Tiff problemsTroubleshooting Editor problems Restore passwordProductivity and performance problems Problems when saving a jobSystemlog Printing system logsAlljobslog Statuslog Epexceptionlog and epprimarylogLPR logs Printing the accounting logRebooting and restarting LP/LPR and the Ascii job ticketsLoading XJDC/Unix Configuring XJDC/Unix Xjdc hints and tipsOutput files Properly ejecting a diskette on a Print Server stationRemote Services Troubleshooting Settings for enhanced color output GeneralColor Systems Disabling the Solaris Screen SaverColor job processing efficiencies Time used to generate the PDLTime used to transfer PDL Time required to RIP PDLPostScript factory settings Job submission hintsNumber of images PostScript preScan and full scanEthernet GatewaysVariable data Job submission orderJob RIP hints Image Quality IQ Skipped pitches PCI channel interface PWB trace captureJob printing hints Perform a trace Export the trace file to floppyAsap Hints and Tips System Guide Hints and Tips