Xerox 701P25032 manual Troubleshooting

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Troubleshooting

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System Guide

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Contents System Guide Page Introduction Gateway and Network ConfigurationBackup and Restore Printing FinishingAccounting and Billing TroubleshootingFonts Hints and Tips Conventions ContentsAbout this guide Customer support Gateway and Network Configuration JDF Process Job Definition Format JDFTechnical Overview Receive JDF Job Tickets from Hot FolderProcesses invalid syntax/value JDF Job Tickets Updates and Outputs JDF Job TicketsSubmit Data Files to FreeFlow Print Server JDF Workflow Example JDF Gateway ConsiderationsTroubleshooting JDF Gateway Info Config Fine FinerSnmp gateway configuration Additional features supported in SnmpChanging attributes support Snmp MIB supportGateway and Network Configuration Automatic Meter Reading AMR support Localization of text and units of measure Snmp configuration variables Queue server options AppleTalk gateway configurationLocal User Interface LUI mapping to MIB Printer and job messagesIP configuration Network configuration settingsNetWare gateway configuration LPD gateway configurationWindows Internet Name Service Wins Name servicesDynamic Host Config Protocol Dhcp Domain Name Service DNSNetwork Information Services NIS/NIS+ Active Directory Service ADSNetwork filing configuration LP/LPR compatibility with Xerox FreeFlow Print ServerGateway and Network Configuration Restore network factory settings Ethernet connection speedGateway and Network Configuration Backup and Restore System Backup and RestoreWhen to Backup and Restore a System Restore SystemConfiguration Backup When to Backup and Restore a ConfigurationDocuSP 5.x to Xerox FreeFlow Print Server 6.x upgrade Frequently asked questionsRestore Configuration Restore? Troubleshooting Activity loggingTesting the backup tape Mv backup.log lognameChecking the tape drive Backup and Restore Backup and Restore Printing workflow options First In/First Out Fifo printingResource based scheduling Hot folder submissionMultiple job submission Parallel RIP processing Ascii and PCL printing utilitiesSetlp/lprcopycount utility Ascii and the PS or PCL decomposersSetpclcontrol utility LP/LPR compatibility with Print Server NPS lp-o and lpr-cHighlight color programming in Ascii job ticket Resource based scheduling for NPS color Socket gateway configuration utility setVPSoption Tiff files Tiff orientationSupported Tiff tags Administration page controls Performance considerationsSave job options Using VippRepository management Scan to digital input on Nuvera Copy input for multiple page Tiff filesRIP input Copy/move/delete saved jobsSaving custom templates Job previewing and editingCopying and saving jobs to CD Editing thumbnailsPrinting hints Subset finishing Creating jobs to use subset finishingPCL offset/separator/subset finishing command Subset offset Page Level JogPCL Offset Stacking PCL paper source commandUsing the PCS Separator Tray programming Tray confirmationTray mapping Mapping trays to mediaAdditional finishing information Stacking orderMixed stacking How to choose fonts FontsPostScript resident fonts Downloading fonts from the networkResident fonts Fonts Fonts PCL resident fonts PCL Resident Fonts Optional or soft fonts Non-resident fontsDownloaded fonts PCL 5e fonts Font substitutionPostScript fonts Accounting exported values AccountingAuto exporting accounting log Accounting file fields Accounting and Billing Hppcl Html Can be a range e.g 8 or All. If not specified, this field Accounting and Billing Job Notes window BillingXerox billable events include the following View and Print the Billing ReportBillable events Billable events do not include the followingBilling meters Market Billing Meters for Region Accounting and Billing Calling for service Declared faultsJob fault Undeclared faultsPrinter fault Disk Usage example of a declared faultSnmp problems Log in as root # prstatMacintosh problems Client problemsWindows problems Tape Client problems FreeFlow problemsGUI problems Print quality problems Font problemsInoperable system problems Job flow problemsJob integrity problems Tray to media mapping problemsPostScript problems Gateway problemsPDL problems Tiff problemsTroubleshooting Editor problems Restore passwordProductivity and performance problems Problems when saving a jobSystemlog Printing system logsAlljobslog LPR logs StatuslogEpexceptionlog and epprimarylog Printing the accounting logRebooting and restarting LP/LPR and the Ascii job ticketsLoading XJDC/Unix Configuring XJDC/Unix Xjdc hints and tipsOutput files Properly ejecting a diskette on a Print Server stationRemote Services Troubleshooting Color Systems Settings for enhanced color outputGeneral Disabling the Solaris Screen SaverTime used to transfer PDL Color job processing efficienciesTime used to generate the PDL Time required to RIP PDLNumber of images PostScript factory settingsJob submission hints PostScript preScan and full scanEthernet GatewaysVariable data Job submission orderJob RIP hints Image Quality IQ Skipped pitches PCI channel interface PWB trace captureJob printing hints Perform a trace Export the trace file to floppyAsap Hints and Tips System Guide Hints and Tips