Xerox 701P25032 manual Fonts, Accounting and Billing, Troubleshooting

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Table of contents

Mapping trays to media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Stacking order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Mixed stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Additional finishing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

5 Fonts

How to choose fonts

5-1

Fonts

5-1

Downloading fonts from the network

5-2

Resident fonts

5-2

PostScript resident fonts

5-2

PCL resident fonts

5-5

Non-resident fonts

5-7

Downloaded fonts

5-7

Optional or soft fonts

5-7

Font substitution

5-8

PostScript fonts

5-8

PCL 5e fonts

5-8

6 Accounting and Billing

Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Auto exporting accounting log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Accounting exported values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Accounting file fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Job Notes window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 View and Print the Billing Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Billable events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Xerox billable events include the following: . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Billable events do not include the following: . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Billing meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

7 Troubleshooting

Calling for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Declared faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Printer fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Disk Usage - example of a declared fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Job fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Undeclared faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 SNMP problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Windows problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 FreeFlow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 GUI problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Tape Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Font problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Inoperable system problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Job flow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Job integrity problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Tray to media mapping problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Gateway problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9

System Guide

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Contents System Guide Page Introduction Gateway and Network ConfigurationBackup and Restore Finishing PrintingAccounting and Billing TroubleshootingFonts Hints and Tips Conventions ContentsAbout this guide Customer support Gateway and Network Configuration Technical Overview Job Definition Format JDFJDF Process Receive JDF Job Tickets from Hot FolderProcesses invalid syntax/value JDF Job Tickets Updates and Outputs JDF Job TicketsSubmit Data Files to FreeFlow Print Server JDF Gateway Considerations JDF Workflow ExampleInfo Config Fine Finer Troubleshooting JDF GatewayAdditional features supported in Snmp Snmp gateway configurationSnmp MIB support Changing attributes supportGateway and Network Configuration Automatic Meter Reading AMR support Localization of text and units of measure Snmp configuration variables Local User Interface LUI mapping to MIB AppleTalk gateway configurationQueue server options Printer and job messagesNetWare gateway configuration Network configuration settingsIP configuration LPD gateway configurationDynamic Host Config Protocol Dhcp Name servicesWindows Internet Name Service Wins Domain Name Service DNSNetwork filing configuration Active Directory Service ADSNetwork Information Services NIS/NIS+ LP/LPR compatibility with Xerox FreeFlow Print ServerGateway and Network Configuration Ethernet connection speed Restore network factory settingsGateway and Network Configuration System Backup and Restore Backup and RestoreRestore System When to Backup and Restore a SystemWhen to Backup and Restore a Configuration Configuration BackupDocuSP 5.x to Xerox FreeFlow Print Server 6.x upgrade Frequently asked questionsRestore Configuration Restore? Activity logging TroubleshootingMv backup.log logname Testing the backup tapeChecking the tape drive Backup and Restore Backup and Restore First In/First Out Fifo printing Printing workflow optionsResource based scheduling Hot folder submissionMultiple job submission Ascii and PCL printing utilities Parallel RIP processingSetlp/lprcopycount utility Ascii and the PS or PCL decomposersSetpclcontrol utility NPS lp-o and lpr-c LP/LPR compatibility with Print ServerHighlight color programming in Ascii job ticket Resource based scheduling for NPS color Socket gateway configuration utility setVPSoption Tiff orientation Tiff filesSupported Tiff tags Performance considerations Administration page controlsSave job options Using VippRepository management Copy input for multiple page Tiff files Scan to digital input on NuveraCopy/move/delete saved jobs RIP inputCopying and saving jobs to CD Job previewing and editingSaving custom templates Editing thumbnailsPrinting hints Creating jobs to use subset finishing Subset finishingSubset offset Page Level Jog PCL offset/separator/subset finishing commandPCL Offset Stacking PCL paper source commandUsing the PCS Separator Tray confirmation Tray programmingMapping trays to media Tray mappingAdditional finishing information Stacking orderMixed stacking Fonts How to choose fontsPostScript resident fonts Downloading fonts from the networkResident fonts Fonts Fonts PCL resident fonts PCL Resident Fonts Optional or soft fonts Non-resident fontsDownloaded fonts PCL 5e fonts Font substitutionPostScript fonts Accounting exported values AccountingAuto exporting accounting log Accounting file fields Accounting and Billing Hppcl Html Can be a range e.g 8 or All. If not specified, this field Accounting and Billing Billing Job Notes windowBillable events View and Print the Billing ReportXerox billable events include the following Billable events do not include the followingBilling meters Market Billing Meters for Region Accounting and Billing Declared faults Calling for servicePrinter fault Undeclared faultsJob fault Disk Usage example of a declared faultLog in as root # prstat Snmp problemsMacintosh problems Client problemsWindows problems Tape Client problems FreeFlow problemsGUI problems Font problems Print quality problemsJob flow problems Inoperable system problemsTray to media mapping problems Job integrity problemsPDL problems Gateway problemsPostScript problems Tiff problemsTroubleshooting Restore password Editor problemsProblems when saving a job Productivity and performance problemsSystemlog Printing system logsAlljobslog Epexceptionlog and epprimarylog StatuslogLPR logs Printing the accounting logLP/LPR and the Ascii job tickets Rebooting and restartingLoading XJDC/Unix Xjdc hints and tips Configuring XJDC/UnixProperly ejecting a diskette on a Print Server station Output filesRemote Services Troubleshooting General Settings for enhanced color outputColor Systems Disabling the Solaris Screen SaverTime used to generate the PDL Color job processing efficienciesTime used to transfer PDL Time required to RIP PDLJob submission hints PostScript factory settingsNumber of images PostScript preScan and full scanGateways EthernetVariable data Job submission orderJob RIP hints Image Quality IQ Skipped pitches PCI channel interface PWB trace captureJob printing hints Export the trace file to floppy Perform a traceAsap Hints and Tips System Guide Hints and Tips