Problem | Possible Cause | Possible Remedy |
|
|
|
Paper jams occur frequently. | The copy paper is curled or wrinkled. | Use flat, unwrinkled copy paper. |
|
|
|
| Pieces of paper remain jammed in the main | Remove the pieces of jammed paper. |
| unit. |
|
|
|
|
| The feeding roller is dirty. | Clean the feeding roller. (See p.46.) |
White streaks appear on copies. | The toner in the cartridge is not evenly | Evenly distribute the cartridge toner. |
| distributed. | (See p.50.) |
|
|
|
Black streaks appear on copies. | The fiber lens is dirty. | Clean the fiber lens. (See p. 50.) |
|
|
|
Copies are completely black. | There is condensation in the main unit. | Wait two hours for the copier to adjust to |
|
| room temperature. |
|
|
|
MEMO:
•If the above remedies fail to solve a problem, contact your Canon authorized service representative.
Troubleshooting
3
There isWhat to
a MalfunctionDo If
You Suspect
49