Xerox 8825, 8855, 8830 manual Problem solving

Page 129

Problem solving

This section contains a problem-solving table and an error message table for help in resolving problems with the Synergix Scan Digital Solution.

Identify the problem you are experiencing and follow the step(s) indicated in the table for fixing the problem. If the procedures do not restore normal Scanner operation, call for service.

For help in solving problems with the Printer or the Printer media, refer to the applicable Printer Operator Manual.

XES Synergix 8825/8830/8850/8855 Digital Solution User Guide

119

Image 129

Contents XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Page Australia/New Zealand EMC NoticesEuropean Union CanadaUSA JapanTrademark Acknowledgments Safety Notes Safety notes Calling for ServiceTable of Contents Creating a Mirror Image Inverting AN Image Cleaning and maintenance ScannerListing Stored Image Information by Directory Job AccountingProblem solving 119 Specifications 128 N5T/EV4 Getting to know the Synergix Digital SolutionN5T/CNG UP8LED Scanner standard componentsRear View Front ViewScanner compact components Power On/Off Switch Ieee 1394 Cable and ConnectorPower Cord and Connector Document Feed TrayScanner Control Panel Options Keys Media Selection Image Quality Reduction/ EnlargementMedia Selection Media SelectionWidth 11.0 36.0 11.0 LENGTH8.3 1200.0 8.5 Custom Output Format Enter Custom Media SizeSelect 8.5 X 11 Ansi a Preset Output FormatImage Quality Dark Background SuppressionManual REDUCTION/ENLARGEMENT Enter 25.0 400.0 100.0%REDUCTION/ENLARGEMENT 100.0% Preset REDUCTION/ENLARGEMENT SelectGraphical Display and Navigation Keys Ready to Copy Insert DocumentReady to Scan Insert Document Graphical DisplayNavigation Keys Getting to know the Synergix Digital Solution Numeric Keypad Numeric Keypad and Special FEATURES/CONTROL KeysScan Control Keys Special Features KeysPrinter and the Controller Powering On the Digital Solution Initial power-onSwitching on the Scan System Getting to know the Synergix Digital Solution Getting to know the Synergix Digital Solution 100.0 Scanner Warm-upPowering off the System Dynamic adjustment of copy quality Document qualityDynamic IQ Automatic edge detection and document centering What is a good quality document? What is a bad quality document?Determining document quality Preparing documents Scanning strategies Off Set Background Suppression toMixed/Custom Controlling the scan Making copiesDocument Return AutowidthMaking a copy with the default settings Making a copy the same size as the original document Fitting the image to a fixed copy size Preset Output Format SelectX 11 Ansi a Set the Reduction/Enlargement to AutoScanning when using a Folder Document title block orientation Scanning when using a FolderScanning oversized documents Long DocumentsWide Documents Special features keys Printer Interrupt key Store/Recall key STORE/RECALL Last JOB JOB Templates Save Default TemplateLast Job Last JOB Recall Last JOB Delete Last JOBDelete Last JOB Are YOU SURE? no Recalling the Last JOBDeleting the Last JOB JOB Templates Recall Template Save Template Delete Template Job TemplatesRecall Template Templates in USE 1 2 Enter Template Number JOB Parameters Recalled Press Enter to ContinueRecalling JOB Templates Saving JOB Templates Unused Templates 6 7 8Deleting JOB Templates Templates in USE 1 2 3 4Recall Factory Defaults Save Default TemplateFinisher Finisher keyFinisher Option Cannot be Changed During Sets Build OperationPunch Options Punch USE Program Setting TAB Options TAB USE Program SettingFinisher menu options Fold Program Program User Program NameCrossfold Options Crossfold USE Program Setting Margin Options Margin USE Program SettingTitle Block Location TB Location Bottom Right Output BIN Output BIN BypassPreparing to build the set Sets Build keySets Build Collation Forward Building and printing the setReady to Build SET Insert Document MemoryBatch key Transform key MarginsTransform Menu Margins Justification Trail Lead Left RightLead Left Right TrailJustification Left Center JustificationTransform Mirror OFF Invert OFF TransformTransform Mirror Invert OFF Creating a Mirror ImageInverting AN Image Transform Mirror OFF Invert onSample key Sample Mode Press Start to Accept Press C/CA to RejectScanning to the Network Scan mode Switching between Copy mode Scan mode Please Enter DirectoryImages Understanding the Ready to Scan screen TIFF/CCITTG4 1 BITBIT Operating in Scan mode Selections disabled in Scan modeClear Scanned Image Clearing the scanned imagesManaging the file system Main Menu Configuration Localization Control Panel Copy Options Configuration menuLocalization Language English Display Units Inches LocalizationControl Panel Default ModeMedia sizes Copy OptionsMedia Seres Ansi ISO a Arch ISO B JIS BMedia Series Custom Media Formats 100.0% 100.0% Custom R/E PresetsImaging Imaging AUTO-ROTATE Line Mode Line PreservationScan Options Line Scan Options Photo Scan Options Color Main Menu Scan Options Color Timers TimersFeature 0 − 99 MIN Printer Interrupt 1 − 99 MIN File Deletion 1-24 HRPower Saver Power Saver Delay 0 − 4 HR Power SaverScanner Control System Information menu System Description Scanner Controller Control Panel System DescriptionModel XES Synergix Firmware Controller Model RAM 64MB Control PanelRecent Fault List 37449914 37449868 Recent Fault ListPrinter Model XES FirmwareConfiguration Prints Copier Configuration Queue to Printer YESCopier Configuration Queue to Printer YES Queued to Printer System Administration menu System Administration Enter Password Entering the system administration passwordFile System Job accountingSize % List by Directory CountImages Listing Stored Image Information by DirectoryDirectory images Delete Images DirectoryAre YOU SURE? YES Images Deleted Deleting Stored Images by DirectoryDelete ALL Images Are YOU SURE? no Delete Images Are YOU SURE? YES Images DeletedDeleting ALL Stored Images Change Password Enter OLD Password Change PasswordChange Password Enter NEW Password Change Password RE-ENTER NEW PasswordSecurity Settings Security Settings Image Recall EnabledAccess the System Administration menu Diagnostics menu Media Area Scanner F Usage Meters Media LinearClear Scanner Usage Scanner F Are YOU SURE?Scanner Diagnostics Image Path Scan BAR Full System Scanner DiagnosticsBAR2 Board ID Status BAR1BAR3 ALLFull System Test C D E FFull System Test Write NVR Size Address Data Reset NVR Defaults Destroys NVR Contents Execute noABCD4321 Execute USE . KEY for HEX Digits5678 Scanner Reliability Meter Linear Scan FTColor FT Scanner Reliability MeterScanner Faults Ordered Scanner Faults Ordered Last Cleared2001 01-02 2476 01-03 2402Scanner Faults Count Scanner Faults Counts Last ClearedClear Scanner Fault LOG Clear Scanner Fault LOG Destroys ALL LOG Messages Execute noComponent Tests Component Tests Motor Speed Lead EDGE/TRAIL Edge SensorsLead EDGE/TRAIL Edge Adjustment Press Start to Begin Motor SpeedLead EDGE/TRAIL Edge Sensors Page Motor Communications Document Motor Communications Press Start to BeginDocument Motor Document Motor Motor OFF Speed Direction ForwardLamp Lamp Lamp on SensorCalibration Motor Calibration Motor Motor OFF Function GO to HomeRead NVR Read NVRPassword Enter Password PasswordOverview Job AccountingSubmitting jobs Job Accounting Mode menuFrom the Scanner Control Panel Please Enter UserPlease Enter Account Error Invalid User or AccountTerminating use under an account Over the networkCleaning and maintenance Scanner Daily activitiesMonthly activities Cleaning the Calibration Strip Cleaning the Platen Glass and Document Drive RollsProblem solving Controller Configuration Problem solvingProblem solving Page Problem solving Problem solving Error messages Controller Fault Error messages Probable cause Corrective actionController Fault 50000008 Document Accounting Disk FullScanner Fault 5000000B Check Controller Fault 50000011 ScannedVerify Scanner is Powered Controller Fault 50000012 MemoryInput Dcoument SpecificationsAppendix IPSDPI Appendices Printer paper sizes Paper size 8825/8830 8855 JIS B3 JIS B4JIS B2 JIS B1Ocrb HP-RTL Cals I CGM VcglJpeg UP8 Controller LED status indicators Appendix Control Panel Appendices Appendices Calibration Motor Page Page Page USA

Related manuals

Manual 30 pages 8.35 Kb

Manual 162 pages 21.8 Kb