Xerox 8830 Controller Fault 50000011 Scanned, Image Lost, Scanner Fault 5000000B Check, Full

Page 137

Problem solving (continued)

Table 8. Error messages

Error message

Probable cause

Corrective action

CONTROLLER FAULT - 50000011 - SCANNED

The Controller was unable to process the

Rescan the document.

IMAGE LOST

document. The scanned image was not

 

 

found on the hard disk.

 

SCANNER FAULT - 5000000B - CHECK

A fault has occurred in communicating with

1. Check that the IEEE 1394 cable is properly

SCANNER

the Scanner.

connected at both ends.

VERIFY SCANNER IS POWERED AND

 

2. Check that the Scanner is still connected to the AC

PROPERLY CONNECTED

 

power and is still switched on.

 

 

3. Power off and power on the System. See the

 

 

"Powering off the System" and "Powering on the

 

 

System" sections for more information.

CONTROLLER FAULT - 50000012 - MEMORY

The file system or memory is full.

Retrieve or delete some documents to create more

FULL

 

space. Then rescan the document.

CONTROLLER FAULT - 5000013 - MEMORY

 

 

FULL

 

 

CONTROLLER FAULT - 50000014 - MEMORY

Documents were scanned too fast. Memory

Wait for previously scanned documents to be processed

FULL

is full.

and stored on the hard disk. Then scan the current

 

 

document again.

CONTROLLER FAULT - 50000015

An error occurred saving the scanned image

Do not scan until the interrupted job is finished. Check

 

to a disk.

that the SCSI cable is connected correctly.

SCANNER FAULT - COMPLEX DOCUMENT

An error occurred during processing due to

Rescan the document.

 

the complexity of the image that the document

 

 

contains.

 

WARNING: xxxx

The image submitted for printing is corrupted

Recreate the image and try again.

 

or does not conform to the standards for the

 

 

format.

 

LL codes appear intermittently while documents

Intermittent scanner and/or sofware

Power the system off then on. If the problem persists,

are scanned

problems.

call for service.

XES Synergix 8825/8830/8850/8855 Digital Solution User Guide

127

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Image 137
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Contents XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Page Australia/New Zealand EMC NoticesEuropean Union CanadaUSA JapanTrademark Acknowledgments Safety Notes Safety notes Calling for ServiceTable of Contents Creating a Mirror Image Inverting AN Image Cleaning and maintenance ScannerListing Stored Image Information by Directory Job AccountingProblem solving 119 Specifications 128 N5T/EV4 Getting to know the Synergix Digital SolutionN5T/CNG UP8LED Scanner standard componentsRear View Front ViewScanner compact components Power On/Off Switch Ieee 1394 Cable and ConnectorPower Cord and Connector Document Feed TrayScanner Control Panel Options Keys Media Selection Image Quality Reduction/ EnlargementMedia Selection Media SelectionWidth 11.0 36.0 11.0 LENGTH8.3 1200.0 8.5 Custom Output Format Enter Custom Media SizeSelect 8.5 X 11 Ansi a Preset Output FormatImage Quality Dark Background SuppressionREDUCTION/ENLARGEMENT Manual REDUCTION/ENLARGEMENTEnter 25.0 400.0 100.0% 100.0% Preset REDUCTION/ENLARGEMENT SelectGraphical Display and Navigation Keys Ready to Copy Insert DocumentNavigation Keys Ready to Scan Insert DocumentGraphical Display Getting to know the Synergix Digital Solution Numeric Keypad Numeric Keypad and Special FEATURES/CONTROL KeysScan Control Keys Special Features KeysPrinter and the Controller Switching on the Scan System Powering On the Digital SolutionInitial power-on Getting to know the Synergix Digital Solution Getting to know the Synergix Digital Solution 100.0 Scanner Warm-upPowering off the System Dynamic IQ Dynamic adjustment of copy qualityDocument quality Automatic edge detection and document centering Determining document quality What is a good quality document?What is a bad quality document? Preparing documents Scanning strategies Mixed/Custom OffSet Background Suppression to Controlling the scan Making copiesDocument Return AutowidthMaking a copy with the default settings Making a copy the same size as the original document Fitting the image to a fixed copy size Preset Output Format SelectX 11 Ansi a Set the Reduction/Enlargement to AutoScanning when using a Folder Document title block orientation Scanning when using a FolderWide Documents Scanning oversized documentsLong Documents Special features keys Printer Interrupt key Store/Recall key STORE/RECALL Last JOB JOB Templates Save Default TemplateLast Job Last JOB Recall Last JOB Delete Last JOBDeleting the Last JOB Delete Last JOB Are YOU SURE? noRecalling the Last JOB JOB Templates Recall Template Save Template Delete Template Job TemplatesRecalling JOB Templates Recall Template Templates in USE 1 2 Enter Template NumberJOB Parameters Recalled Press Enter to Continue Saving JOB Templates Unused Templates 6 7 8Deleting JOB Templates Templates in USE 1 2 3 4Recall Factory Defaults Save Default TemplateFinisher Finisher keyFinisher Option Cannot be Changed During Sets Build OperationPunch Options Punch USE Program Setting TAB Options TAB USE Program SettingFinisher menu options Fold Program Program User Program NameCrossfold Options Crossfold USE Program Setting Margin Options Margin USE Program SettingTitle Block Location TB Location Bottom Right Output BIN Output BIN BypassPreparing to build the set Sets Build keySets Build Collation Forward Building and printing the setReady to Build SET Insert Document MemoryBatch key Transform Menu Margins Justification Transform keyMargins Trail Lead Left RightLead Left Right TrailJustification Left Center JustificationTransform Mirror OFF Invert OFF TransformTransform Mirror Invert OFF Creating a Mirror ImageInverting AN Image Transform Mirror OFF Invert onSample key Sample Mode Press Start to Accept Press C/CA to RejectScanning to the Network Scan mode Images Switching between Copy mode Scan modePlease Enter Directory BIT Understanding the Ready to Scan screenTIFF/CCITTG4 1 BIT Operating in Scan mode Selections disabled in Scan modeClear Scanned Image Clearing the scanned imagesManaging the file system Main Menu Configuration Localization Control Panel Copy Options Configuration menuLocalization Language English Display Units Inches LocalizationControl Panel Default ModeMedia sizes Copy OptionsMedia Series Media SeresAnsi ISO a Arch ISO B JIS B Custom Media Formats 100.0% 100.0% Custom R/E PresetsImaging Imaging AUTO-ROTATE Line Mode Line PreservationScan Options Line Scan Options Photo Scan Options Color Main Menu Scan Options Color Timers TimersFeature 0 − 99 MIN Printer Interrupt 1 − 99 MIN File Deletion 1-24 HRPower Saver Power Saver Delay 0 − 4 HR Power SaverScanner Control System Information menu System Description Scanner Controller Control Panel System DescriptionModel XES Synergix Firmware Controller Model RAM 64MB Control PanelRecent Fault List 37449914 37449868 Recent Fault ListPrinter Model XES FirmwareCopier Configuration Queue to Printer YES Queued to Printer Configuration PrintsCopier Configuration Queue to Printer YES System Administration menu System Administration Enter Password Entering the system administration passwordFile System Job accountingSize % List by Directory CountImages Listing Stored Image Information by DirectoryDirectory images Delete Images DirectoryAre YOU SURE? YES Images Deleted Deleting Stored Images by DirectoryDeleting ALL Stored Images Delete ALL Images Are YOU SURE? noDelete Images Are YOU SURE? YES Images Deleted Change Password Enter OLD Password Change PasswordChange Password Enter NEW Password Change Password RE-ENTER NEW PasswordAccess the System Administration menu Security SettingsSecurity Settings Image Recall Enabled Diagnostics menu Media Area Scanner F Usage Meters Media LinearClear Scanner Usage Scanner F Are YOU SURE?Scanner Diagnostics Image Path Scan BAR Full System Scanner DiagnosticsBAR2 Board ID Status BAR1BAR3 ALLFull System Test Full System TestC D E F Write NVR Size Address Data Reset NVR Defaults Destroys NVR Contents Execute noABCD4321 Execute USE . KEY for HEX Digits5678 Scanner Reliability Meter Linear Scan FTColor FT Scanner Reliability MeterScanner Faults Ordered Scanner Faults Ordered Last Cleared2001 01-02 2476 01-03 2402Scanner Faults Count Scanner Faults Counts Last ClearedClear Scanner Fault LOG Clear Scanner Fault LOG Destroys ALL LOG Messages Execute noComponent Tests Component Tests Motor Speed Lead EDGE/TRAIL Edge SensorsLead EDGE/TRAIL Edge Lead EDGE/TRAIL Edge Adjustment Press Start to BeginMotor Speed Sensors Page Motor Communications Document Motor Communications Press Start to BeginDocument Motor Document Motor Motor OFF Speed Direction ForwardLamp Lamp Lamp on SensorCalibration Motor Calibration Motor Motor OFF Function GO to HomeRead NVR Read NVRPassword Enter Password PasswordOverview Job AccountingSubmitting jobs Job Accounting Mode menuFrom the Scanner Control Panel Please Enter UserPlease Enter Account Error Invalid User or AccountTerminating use under an account Over the networkMonthly activities Cleaning and maintenance ScannerDaily activities Cleaning the Calibration Strip Cleaning the Platen Glass and Document Drive RollsProblem solving Controller Configuration Problem solvingProblem solving Page Problem solving Problem solving Error messages Controller Fault Error messages Probable cause Corrective actionController Fault 50000008 Document Accounting Disk FullScanner Fault 5000000B Check Controller Fault 50000011 ScannedVerify Scanner is Powered Controller Fault 50000012 MemoryInput Dcoument SpecificationsDPI AppendixIPS Appendices Printer paper sizes Paper size 8825/8830 8855 JIS B3 JIS B4JIS B2 JIS B1Ocrb Jpeg HP-RTLCals I CGM Vcgl UP8 Controller LED status indicators Appendix Control Panel Appendices Appendices Calibration Motor Page Page Page USA
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