Xerox 8855, 8825, 8830 manual Problem solving, Controller Configuration

Page 130

XES Synergix 8825/8830/8850/8855 Digital Solution User Guide

120

Problem solving (continued)

Table 7. Problem-solving table

Problem

First solution to try

Second solution to try

Third solution to try

 

 

 

 

Power on

 

 

 

The Exposure Lamp does not

Ensure that the Power Cord is

Check that the Power On/Off Switch is

Call for Service

illuminate when the Scanner is

connected to the Scanner and to the

in the on (I) position.

 

switched on.

correct power source.

 

 

The Scanner Control Panel

Ensure that the IEEE 1394 cable is

Ensure that the DDS option is set to

 

continuously displays a clock face

connected to both the Scanner and

Enabled.

 

and the System does not initialize.

the Controller. Check that the cable

NOTE: For the 8825/8830 Printer, you

 

 

was not forced in the connector

 

 

can change this setting from either the

 

 

incorrectly

 

 

CONTROLLER CONFIGURATION

 

 

 

 

 

 

screen of the Printer Control Panel or

 

 

 

the PRINTER SETUP/Miscellaneous

 

 

 

page of the Web PMT. After the DDS

 

 

 

is set to enabled, wait 30 seconds,

 

 

 

then power the system off then on

 

 

 

(rebooted).

 

 

 

For the 8855 Printer, this change can

 

 

 

be made from the Web PMT only.

 

 

 

Refer to the 8825/8830 Controller

 

 

 

Setup Manual or the Web Printer

 

 

 

Manager Tool User Guide for more

 

 

 

information.

 

Constant Scanner NOT READY

1. Lift the Document Handler

Call for Service

 

message

2. Switch off the Scanner

 

 

 

 

 

 

3. Switch off the Printer/Controller

 

 

 

4. Switch on the Scanner and wait

 

 

 

for the display to indicate SET:

 

 

 

OK

 

 

 

5. Switch on the Controller then

 

 

 

Printer.

 

 

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Contents XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Page European Union EMC NoticesAustralia/New Zealand CanadaJapan USATrademark Acknowledgments Safety Notes Calling for Service Safety notesTable of Contents Listing Stored Image Information by Directory Cleaning and maintenance ScannerCreating a Mirror Image Inverting AN Image Job AccountingProblem solving 119 Specifications 128 N5T/CNG Getting to know the Synergix Digital SolutionN5T/EV4 UP8Rear View Scanner standard componentsLED Front ViewScanner compact components Power Cord and Connector Ieee 1394 Cable and ConnectorPower On/Off Switch Document Feed TrayScanner Control Panel Media Selection Image Quality Reduction/ Enlargement Options KeysMedia Selection Media SelectionCustom Output Format Enter Custom Media Size Width 11.0 36.0 11.0 LENGTH8.3 1200.0 8.5Preset Output Format Select 8.5 X 11 Ansi aImage Quality Background Suppression DarkEnter 25.0 400.0 100.0% Manual REDUCTION/ENLARGEMENTREDUCTION/ENLARGEMENT Preset REDUCTION/ENLARGEMENT Select 100.0%Ready to Copy Insert Document Graphical Display and Navigation KeysGraphical Display Ready to Scan Insert DocumentNavigation Keys Getting to know the Synergix Digital Solution Numeric Keypad and Special FEATURES/CONTROL Keys Numeric KeypadSpecial Features Keys Scan Control KeysPrinter and the Controller Initial power-on Powering On the Digital SolutionSwitching on the Scan System Getting to know the Synergix Digital Solution Getting to know the Synergix Digital Solution Scanner Warm-up 100.0Powering off the System Document quality Dynamic adjustment of copy qualityDynamic IQ Automatic edge detection and document centering What is a bad quality document? What is a good quality document?Determining document quality Preparing documents Scanning strategies Set Background Suppression to OffMixed/Custom Document Return Making copiesControlling the scan AutowidthMaking a copy with the default settings Making a copy the same size as the original document X 11 Ansi a Preset Output Format SelectFitting the image to a fixed copy size Set the Reduction/Enlargement to AutoScanning when using a Folder Scanning when using a Folder Document title block orientationLong Documents Scanning oversized documentsWide Documents Special features keys Printer Interrupt key Last Job STORE/RECALL Last JOB JOB Templates Save Default TemplateStore/Recall key Last JOB Recall Last JOB Delete Last JOBRecalling the Last JOB Delete Last JOB Are YOU SURE? noDeleting the Last JOB Job Templates JOB Templates Recall Template Save Template Delete TemplateJOB Parameters Recalled Press Enter to Continue Recall Template Templates in USE 1 2 Enter Template NumberRecalling JOB Templates Unused Templates 6 7 8 Saving JOB TemplatesTemplates in USE 1 2 3 4 Deleting JOB TemplatesSave Default Template Recall Factory DefaultsFinisher Option Cannot be Changed Finisher keyFinisher During Sets Build OperationFinisher menu options TAB Options TAB USE Program SettingPunch Options Punch USE Program Setting Fold Program Program User Program NameTitle Block Location TB Location Bottom Right Margin Options Margin USE Program SettingCrossfold Options Crossfold USE Program Setting Output BIN Output BIN BypassSets Build key Preparing to build the setReady to Build SET Insert Document Building and printing the setSets Build Collation Forward MemoryBatch key Margins Transform keyTransform Menu Margins Justification Lead Lead Left RightTrail Left Right TrailJustification Justification Left CenterTransform Mirror Invert OFF TransformTransform Mirror OFF Invert OFF Creating a Mirror ImageTransform Mirror OFF Invert on Inverting AN ImageSample Mode Press Start to Accept Press C/CA to Reject Sample keyScanning to the Network Scan mode Please Enter Directory Switching between Copy mode Scan modeImages TIFF/CCITTG4 1 BIT Understanding the Ready to Scan screenBIT Selections disabled in Scan mode Operating in Scan modeClearing the scanned images Clear Scanned ImageManaging the file system Main Menu Configuration menu Configuration Localization Control Panel Copy OptionsLocalization Localization Language English Display Units InchesDefault Mode Control PanelCopy Options Media sizesAnsi ISO a Arch ISO B JIS B Media SeresMedia Series Custom Media Formats Custom R/E Presets 100.0% 100.0%Imaging AUTO-ROTATE Line Mode Line Preservation ImagingScan Options Line Scan Options Photo Scan Options Color Main Menu Scan Options Color Feature 0 − 99 MIN TimersTimers Printer Interrupt 1 − 99 MIN File Deletion 1-24 HRPower Saver Power Saver Power Saver Delay 0 − 4 HRScanner Control System Information menu Model XES Synergix System DescriptionSystem Description Scanner Controller Control Panel Firmware Controller Model RAM 64MB Control PanelPrinter Model XES Recent Fault ListRecent Fault List 37449914 37449868 FirmwareCopier Configuration Queue to Printer YES Configuration PrintsCopier Configuration Queue to Printer YES Queued to Printer System Administration menu Entering the system administration password System Administration Enter PasswordJob accounting File SystemImages List by Directory CountSize % Listing Stored Image Information by DirectoryAre YOU SURE? YES Images Deleted Delete Images DirectoryDirectory images Deleting Stored Images by DirectoryDelete Images Are YOU SURE? YES Images Deleted Delete ALL Images Are YOU SURE? noDeleting ALL Stored Images Change Password Enter NEW Password Change PasswordChange Password Enter OLD Password Change Password RE-ENTER NEW PasswordSecurity Settings Image Recall Enabled Security SettingsAccess the System Administration menu Diagnostics menu Clear Scanner Usage Scanner F Scanner F Usage Meters Media LinearMedia Area Are YOU SURE?Scanner Diagnostics Scanner Diagnostics Image Path Scan BAR Full SystemBAR3 Board ID Status BAR1BAR2 ALLC D E F Full System TestFull System Test ABCD4321 Reset NVR Defaults Destroys NVR Contents Execute noWrite NVR Size Address Data Execute USE . KEY for HEX DigitsColor FT Scanner Reliability Meter Linear Scan FT5678 Scanner Reliability Meter2001 Scanner Faults Ordered Last ClearedScanner Faults Ordered 01-02 2476 01-03 2402Scanner Faults Counts Last Cleared Scanner Faults CountClear Scanner Fault LOG Destroys ALL LOG Messages Execute no Clear Scanner Fault LOGComponent Tests Motor Speed Lead EDGE/TRAIL Edge Sensors Component TestsMotor Speed Lead EDGE/TRAIL Edge Adjustment Press Start to BeginLead EDGE/TRAIL Edge Sensors Page Document Motor Communications Press Start to Begin Motor CommunicationsDocument Motor Motor OFF Speed Direction Forward Document MotorLamp Lamp on Sensor LampCalibration Motor Motor OFF Function GO to Home Calibration MotorRead NVR Read NVRPassword Password Enter PasswordJob Accounting OverviewFrom the Scanner Control Panel Job Accounting Mode menuSubmitting jobs Please Enter UserError Invalid User or Account Please Enter AccountOver the network Terminating use under an accountDaily activities Cleaning and maintenance ScannerMonthly activities Cleaning the Platen Glass and Document Drive Rolls Cleaning the Calibration StripProblem solving Problem solving Controller ConfigurationProblem solving Page Problem solving Problem solving Error messages Controller Fault 50000008 Document Error messages Probable cause Corrective actionController Fault Accounting Disk FullVerify Scanner is Powered Controller Fault 50000011 ScannedScanner Fault 5000000B Check Controller Fault 50000012 MemorySpecifications Input DcoumentIPS AppendixDPI Appendices Printer paper sizes Paper size 8825/8830 8855 JIS B2 JIS B4JIS B3 JIS B1Ocrb Cals I CGM Vcgl HP-RTLJpeg UP8 Controller LED status indicators Appendix Control Panel Appendices Appendices Calibration Motor Page Page Page USA
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