Xerox PE220 manual Scanning Problems, Phonebook List on

Page 179

 

 

 

9 Troubleshooting

 

Scanning Problems

 

 

 

 

 

 

 

 

 

Condition

 

Suggested solutions

 

 

 

 

 

 

 

 

 

The scanner does not

Make sure that you place the document to be scanned

 

 

 

work.

face down on the document glass, or face up in the

 

 

 

 

Automatic Document Feeder.

 

 

 

 

There may not be enough available memory to hold the

 

 

 

 

document you want to scan. Try the Prescan function to

 

 

 

 

see if that works. Try lowering the scan resolution rate.

 

 

 

 

Check that the USB or parallel cable is connected

 

 

 

 

properly.

 

 

 

 

Make sure that the USB or parallel cable is not defective.

 

 

 

 

Switch the cable with a known good cable. If necessary,

 

 

 

 

replace the cable.

 

 

 

 

If you are using a parallel cable, ensure that it is

 

 

 

 

compliant with IEEE 1284 standards.

 

 

 

 

Check that the scanner is configured correctly. Check

 

 

 

 

scan setting to make certain that the scanner job is

 

 

 

 

being sent to the correct port, for example, LPT1.

 

 

 

 

 

 

 

 

 

The unit scans very

Check if the machine is printing received data. If so, scan

 

 

 

slowly.

the document after the received data has been printed.

 

 

 

 

Graphics are scanned more slowly than text.

 

 

 

 

Communication speed slows in scan mode because of

 

 

 

 

the large amount of memory required to analyze and

 

 

 

 

reproduce the scanned image. Set your computer to the

 

 

 

 

ECP printer mode through BIOS setting. It will help to

 

 

 

 

increase the speed. For details about how to set BIOS,

 

 

 

 

refer to your computer User Guide.

 

 

 

 

 

 

 

 

Fax Problems

 

 

 

 

 

 

 

 

 

 

 

Condition

 

Suggested solutions

 

 

 

 

 

 

 

 

 

The machine is not

 

Turn the power off and unplug the power cord. Plug the

 

 

 

working, there is no

 

power cord in and turn the power on.

 

 

 

display and the buttons

 

Ensure that there is power to the electrical outlet.

 

 

 

are not working.

 

 

 

 

 

 

 

 

 

 

 

No dial tone sounds.

 

Check that the phone line is connected properly.

 

 

 

 

 

Check that the phone socket in the wall is working by

 

 

 

 

 

plugging in another phone.

 

 

 

 

 

 

 

 

 

The numbers stored in

 

Make sure that the numbers are stored in memory

 

 

 

memory do not dial

 

correctly. Print a Phonebook list, referring to

 

 

 

correctly.

 

Phonebook List on page 7-25.

 

 

 

 

 

 

 

 

 

The document does

 

Make sure that the document is not wrinkled and you

 

 

 

not feed into the

 

are putting it in correctly. Check that the document is the

 

 

 

machine.

 

right size, not too thick or thin.

 

 

 

 

 

Make sure that the ADF (Automatic Document Feeder)

 

 

 

 

 

cover is firmly closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Xerox PE220

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Contents 708P88184 WorkCentre PE220 User GuideAL7 1BU England Paper Handling WelcomeGetting Started Printing CopyingFaxing MaintenanceScanning Specifications TroubleshootingWelcome Convention Description Example About This GuideRelated Information Sources Front View Getting to know your machineComponent location Rear View 109 Feature DescriptionDetails see Setting the Favorite Copy Option on Control Panel FunctionsFeature Description Special Features Customer Support Electrical Supply Safety NotesCleaning Your Product Operator Accessible AreasMaintenance Do These Laser Safety InformationOperational Safety Information Disconnect DeviceDo Not Do These Maintenance InformationOzone Safety Information United States, Canada, Europe, Australia/New Zealand Product Safety CertificationFor Consumables Radio Frequency EmissionsFAX Send Header Requirements Regulatory InformationCE Mark For Fax FunctionData Coupler Information Canada Europe Environmental Choice Environmental ComplianceCanada Energy StarIllegal Copies Canada Other countries Domestic/Household Environment Mercury SafetyProduct Recycling and Disposal European Union Weee Directive 2002/96/ECGetting Started Unpacking the machine Clearance Space Selecting a LocationInstalling the Smart Kit Print Cartridge Getting Started Loading Paper Getting Started For Users in the UK Making ConnectionsFor Users in Germany For Users in France Getting Started Switching On the Machine System Requirements Installing Printer SoftwarePrinting Printer Driver FeaturesChanging the Display Language and Country Setting the Machine IDSetting Language Setting CountryEntering Characters Using the Number Keypad Keypad Letters and Numbers Setting the Date and TimeChanging Numbers or Names Inserting a PauseChanging the Clock Mode Speaker, Ringer, Key Sound, and Alarm Sound Setting the Paper Size and TypeSetting Sounds Speaker Volume Power Save Mode Using the Save ModesToner Save Mode 3Paper Handling Paper Type Input Tray/Capacity Selecting Print MaterialsPaper Type, Input Sources, and Capacities Guidelines for Paper and Special Materials Paper Handling Using the Manual Tray Using the Paper TrayCopy Output Tray Copying Preparing a Document Making CopiesLoading Paper for Copying Making Copies on the Document Glass Making Copies from the Automatic Document Feeder Original Type Basic Copy FeaturesSelecting Copy Options Lighten/DarkenPress Reduce/Enlarge Reduce/EnlargeCopy Quantity Clone Copying Special Copy FeaturesID Card Copying Collation CopyingAuto Fit Copying Poster Copying Up or 4 Up CopyingCopying Setting the Time Out Option Copy SetupChanging the Default Settings Setting the Favorite Copy Option Printing Printing a Document Canceling a Print JobInstalling Printer Software Installing Printer Software in WindowsPrinting Click Continue Printing Printing Select your printer driver from the Name drop-down list Basic PrintingPrinting a Document Select Printers and Faxes Select your printer driver icon Printer SettingsChoose Multiple Pages per Side and Poster Layout TabPaper Tab Enter the custom name you want to use Enter the paper size Graphics Tab Darkness About Tab Other Features TabFavorites drop down list. The printer is now Using a Favorite SettingPrinter Tab Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing2x2 Printing PostersPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Creating a Watermark Deleting a Watermark Editing a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Click the Other Features tab Using a Page OverlayClick Delete Overlay Deleting a Page OverlayLoad Overlay window Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyUsing ControlCentre Printing Scan Settings Tab Group dial Firmware Update TabSystem Requirements Using Your Printer in LinuxInstalling the MFP Driver Getting StartedSoftware Installing the MFP DriverUninstalling the MFP Driver Click Uninstall Using the MFP ConfiguratorOpening the MFP Configurator Printers Tab Printers ConfigurationClasses tab shows a list of available printer classes Classes TabMFP Ports Configuration Scanners ConfigurationSharing Ports Between Printers and Scanners Configuring Printer PropertiesPrinting from Applications Printing Files Click Properties Scanning a DocumentDrag the pointer to set the image area to be scanned Xerox PE220 You can use the following tools to edit the image Uninstalling the Printer driver Using Your Machine with a MacintoshInstalling Software for Macintosh Install the Printer driverDouble-click the Xerox ScanThru Installer icon Uninstalling the Scan driverPrinting a Document Setting Up the PrinterPrinting For a USB-connected MacintoshLayout Setting Changing Printer SettingsPrinter Features Setting Printing Multiple Pages on One Sheet of Paper ScanningScanning Scanning From the Control Panel to an Application Scanning BasicsScanning Process with TWAIN-enabled Software Scanning Using the WIA Driver Faxing Option Description Setting Up the Fax SystemChanging the Fax Setup options Available Fax Setup OptionsExtension Telephone on page 7-12 for more information Range from 0 to 9. See Receiving Manually Using anDetails, see Receiving Faxes Using the Drpd Mode on This feature, see Receiving Faxes Using the DrpdMode on Loading a Document To fax a document using the Automatic Document Feeder ADFSending a Fax To fax a document from the document glass Adjusting the Document ResolutionSending a Fax Automatically Mode Recommended forFaxing Automatic Redialing Confirming TransmissionLoading Paper for Receiving Faxes Receiving a FaxAbout Receiving Modes Receiving Automatically in Ans/Fax Mode Receiving Automatically in Fax ModeReceiving Manually in Tel Mode Receiving Faxes Using the Drpd Mode Receiving Manually Using an Extension TelephoneReceiving Faxes in the Memory Storing a Number for Speed Dialing Sending a Fax using a Speed Dial NumberAutomatic Dialing Speed DialingFaxing Editing Group Dial Numbers Press Phone Book Searching for a Number in MemorySearching Sequentially through the Memory Searching with a Particular First Letter Printing a Phonebook ListSending Broadcast Faxes Other Ways to FaxSending a Delayed Fax Sending a Priority Fax Adding Documents To a Scheduled Fax Canceling a Scheduled Fax Using Secure Receiving Mode Additional FeaturesPrinting Reports Printing a Report Power Failure ReportJunk Fax Number List Multi-communication ReportAdvanced Fax Setting Options Using Advanced Fax SettingsChanging Setting Options All Delete option Secure Receiving Mode onMaintenance Clearing the Memory Cleaning the Inside Cleaning Your MachineCleaning the Outside Maintenance Cleaning the Scan Unit Redistributing Print Cartridge Toner Maintaining the Smart Kit Print CartridgeSmart Kit Print Cartridge Storage Expected Cartridge LifeUse the handle on the cartridge to avoid touching this area Setting the Notify Toner OptionReplacing the Smart Kit Print Cartridge Cleaning the Drum Items Yield Average Consumables and Replacement PartsReplacing the ADF Rubber Pad Troubleshooting Input Misfeed Clearing Document JamsExit Misfeed Message Location of Jam Go to Clearing Paper JamsTray Fuser Area or Around the Print Cartridge Manual TrayPaper Exit Area Tips for Avoiding Paper Jams Clearing Document Jams on Clearing LCD Error MessagesDisplay Meaning Suggested Solutions Smart Kit Print CartridgeECM Mode Error Correction Mode on Display Meaning Suggested SolutionsFuser Area or Around Installing the Smart KitPrint Cartridge on Dialing onStop/Clear button Redistributing Print Cartridge Toner onCondition Suggested solutions Solving Other ProblemsPaper Feeding Problems Paper Jams on Printing ProblemsCondition Possible cause Suggested solutions Installing the Smart Kit PrintProperties , click the Details tab Printing chapter onSee Redistributing Print Cartridge Printing Quality Problems Kit Print Cartridge on Clean the cartridge Cleaning the Drum on page 8-8. AfterReplacing the Smart Kit Print Cartridge on Smart Kit Print Cartridge onCondition Black pages Cleaning the Inside onSee Cleaning the Scan Unit on Copying ProblemsPhonebook List on Scanning ProblemsSelecting Print Materials on Cleaning the Scan Unit onCartridge, referring to Replacing the Smart Kit Print Problem Possible Cause and Solution Common Linux ProblemsProblem Possible Cause and Solution Problem Possible Cause and Solution See Clearing LCD Error Messages on Common Macintosh ProblemsProblems in Printer Setup Utility Specifications LCD General SpecificationsScanner and Copier Specifications SPL GDI Printer SpecificationsFacsimile Specifications Overview Paper SpecificationsJIS B5 Supported Sizes of PaperCategory Specifications Guidelines for Using PaperPaper Specifications Symptom Problem with Paper SolutionOutput Location Capacity Paper Output CapacityPaper Storage Environment Minimum Maximum EnvelopesEnvelopes with Double Side Seams Envelope Storage LabelsEnvelopes with Adhesive Strips or Flaps Envelope MarginsTransparencies Copying NumericsInstalling USB Volume, adjust
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