Xerox PE220 manual Replacing the Smart Kit Print Cartridge on

Page 175

										9 Troubleshooting

				Condition						Suggested solutions
	Vertical lines									If black vertical streaks appear on the page:
										The drum inside the print cartridge has probably been
						AaBbCc				scratched. Remove the print cartridge and install a new one.
						AaBbCc				Replacing the Smart Kit ® Print Cartridge on page 8-7.
						AaBbCc
						AaBbCc				If white vertical streaks appear on the page:
						AaBbCc				If white vertical streaks appear on the page:
										The surface of the LSU part inside the machine may be dirty.

										Clean the LSU (Cleaning the Inside on page 8-3).
										Contact a service representative.

	Gray background									If the amount of background shading becomes
										unacceptable:
					AaBbCc					Change to a lighter weight paper. Paper Specifications on
					AaBbCc					page 10-6.
					AaBbCc					Check the machine’s environment: very dry (low humidity) or
				AaBbCc						Check the machine’s environment: very dry (low humidity) or
				AaBbCc						high humidity (higher than 80% RH) conditions can increase
				AaBbCc						high humidity (higher than 80% RH) conditions can increase
				AaBbCc						the amount of background shading.
										the amount of background shading.
										Remove the old print cartridge and install a new one.
										Replacing the Smart Kit ® Print Cartridge on page 8-7.

	Toner smear									Clean the inside of the machine. Cleaning the Inside on
										page 8-3.
										Check the paper type and quality. Paper Specifications on
										page 10-6.
										Parts of the machine may have toner on them. If defects
										occur, the problem will likely correct itself after running five
										(5) blank sheets.
										Remove the print cartridge and install a new one. Replacing
										the Smart Kit ® Print Cartridge on page 8-7.

	Vertical repetitive									If marks repeatedly appear on the printed side of the page at
	defects									even intervals:
										The print cartridge may be damaged. If a repetitive mark
			AaBbCc							occurs on the page, print a cleaning sheet several times to
			AaBbCc							clean the cartridge; Cleaning the Drum on page 8-8. After
			AaBbCc							clean the cartridge; Cleaning the Drum on page 8-8. After
			AaBbCc							the printout, if you still have the same problems, remove the
			AaBbCc
			AaBbCc							print cartridge and install a new one. Replacing the Smart
										Kit ® Print Cartridge on page 8-7.
										Parts of the machine may have toner on them. If defects
										occur, the problem will likely correct itself after running five
										(5) blank sheets.
										The fusing assembly may be damaged. Contact a service
										representative.
										If you use inferior quality paper; Cleaning the Drum on
										page 8-8.

Xerox PE220

9-17

Image 175

Contents 708P88184 WorkCentre PE220 User GuideAL7 1BU England Getting Started WelcomePaper Handling Printing CopyingScanning MaintenanceFaxing Specifications TroubleshootingWelcome Related Information Sources About This GuideConvention Description Example Component location Getting to know your machineFront View Rear View 109 Feature DescriptionDetails see Setting the Favorite Copy Option on Control Panel FunctionsFeature Description Special Features Customer Support Electrical Supply Safety NotesMaintenance Operator Accessible AreasCleaning Your Product Do These Laser Safety InformationOperational Safety Information Disconnect DeviceOzone Safety Information Maintenance InformationDo Not Do These United States, Canada, Europe, Australia/New Zealand Product Safety CertificationFor Consumables Radio Frequency EmissionsFAX Send Header Requirements Regulatory InformationCE Mark For Fax FunctionData Coupler Information Canada Europe Environmental Choice Environmental ComplianceCanada Energy StarIllegal Copies Canada Other countries Domestic/Household Environment Mercury SafetyProduct Recycling and Disposal European Union Weee Directive 2002/96/ECGetting Started Unpacking the machine Clearance Space Selecting a LocationInstalling the Smart Kit Print Cartridge Getting Started Loading Paper Getting Started For Users in the UK Making ConnectionsFor Users in Germany For Users in France Getting Started Switching On the Machine System Requirements Installing Printer SoftwarePrinting Printer Driver FeaturesChanging the Display Language and Country Setting the Machine IDSetting Language Setting CountryEntering Characters Using the Number Keypad Keypad Letters and Numbers Setting the Date and TimeChanging Numbers or Names Inserting a PauseChanging the Clock Mode Setting Sounds Setting the Paper Size and TypeSpeaker, Ringer, Key Sound, and Alarm Sound Speaker Volume Toner Save Mode Using the Save ModesPower Save Mode 3Paper Handling Paper Type, Input Sources, and Capacities Selecting Print MaterialsPaper Type Input Tray/Capacity Guidelines for Paper and Special Materials Paper Handling Using the Manual Tray Using the Paper TrayCopy Output Tray Copying Loading Paper for Copying Making CopiesPreparing a Document Making Copies on the Document Glass Making Copies from the Automatic Document Feeder Original Type Basic Copy FeaturesSelecting Copy Options Lighten/DarkenCopy Quantity Reduce/EnlargePress Reduce/Enlarge Clone Copying Special Copy FeaturesAuto Fit Copying Collation CopyingID Card Copying Poster Copying Up or 4 Up CopyingCopying Changing the Default Settings Copy SetupSetting the Time Out Option Setting the Favorite Copy Option Printing Printing a Document Canceling a Print JobInstalling Printer Software Installing Printer Software in WindowsPrinting Click Continue Printing Printing Printing a Document Basic PrintingSelect your printer driver from the Name drop-down list Select Printers and Faxes Select your printer driver icon Printer SettingsPaper Tab Layout TabChoose Multiple Pages per Side and Poster Enter the custom name you want to use Enter the paper size Graphics Tab Darkness About Tab Other Features TabPrinter Tab Using a Favorite SettingFavorites drop down list. The printer is now Using Help Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing2x2 Printing PostersPrinting a Reduced or Enlarged Document Using an Existing Watermark Using WatermarksFitting Your Document to a Selected Paper Size Creating a Watermark Deleting a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysCreating a New Page Overlay Click the Other Features tab Using a Page OverlayLoad Overlay window Deleting a Page OverlayClick Delete Overlay Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyUsing ControlCentre Printing Scan Settings Tab Group dial Firmware Update TabSystem Requirements Using Your Printer in LinuxInstalling the MFP Driver Getting StartedSoftware Installing the MFP DriverUninstalling the MFP Driver Opening the MFP Configurator Using the MFP ConfiguratorClick Uninstall Printers Tab Printers ConfigurationClasses tab shows a list of available printer classes Classes TabMFP Ports Configuration Scanners ConfigurationSharing Ports Between Printers and Scanners Configuring Printer PropertiesPrinting from Applications Printing Files Click Properties Scanning a DocumentDrag the pointer to set the image area to be scanned Xerox PE220 You can use the following tools to edit the image Uninstalling the Printer driver Using Your Machine with a MacintoshInstalling Software for Macintosh Install the Printer driverDouble-click the Xerox ScanThru Installer icon Uninstalling the Scan driverPrinting a Document Setting Up the PrinterPrinting For a USB-connected MacintoshLayout Setting Changing Printer SettingsPrinter Features Setting Printing Multiple Pages on One Sheet of Paper ScanningScanning Scanning From the Control Panel to an Application Scanning BasicsScanning Process with TWAIN-enabled Software Scanning Using the WIA Driver Faxing Option Description Setting Up the Fax SystemChanging the Fax Setup options Available Fax Setup OptionsExtension Telephone on page 7-12 for more information Range from 0 to 9. See Receiving Manually Using anMode on This feature, see Receiving Faxes Using the DrpdDetails, see Receiving Faxes Using the Drpd Mode on Sending a Fax To fax a document using the Automatic Document Feeder ADFLoading a Document To fax a document from the document glass Adjusting the Document ResolutionSending a Fax Automatically Mode Recommended forFaxing Automatic Redialing Confirming TransmissionAbout Receiving Modes Receiving a FaxLoading Paper for Receiving Faxes Receiving Manually in Tel Mode Receiving Automatically in Fax ModeReceiving Automatically in Ans/Fax Mode Receiving Faxes Using the Drpd Mode Receiving Manually Using an Extension TelephoneReceiving Faxes in the Memory Storing a Number for Speed Dialing Sending a Fax using a Speed Dial NumberAutomatic Dialing Speed DialingFaxing Editing Group Dial Numbers Searching Sequentially through the Memory Searching for a Number in MemoryPress Phone Book Searching with a Particular First Letter Printing a Phonebook ListSending Broadcast Faxes Other Ways to FaxSending a Delayed Fax Sending a Priority Fax Adding Documents To a Scheduled Fax Canceling a Scheduled Fax Using Secure Receiving Mode Additional FeaturesPrinting Reports Printing a Report Power Failure ReportJunk Fax Number List Multi-communication ReportChanging Setting Options Using Advanced Fax SettingsAdvanced Fax Setting Options All Delete option Secure Receiving Mode onMaintenance Clearing the Memory Cleaning the Outside Cleaning Your MachineCleaning the Inside Maintenance Cleaning the Scan Unit Redistributing Print Cartridge Toner Maintaining the Smart Kit Print CartridgeSmart Kit Print Cartridge Storage Expected Cartridge LifeReplacing the Smart Kit Print Cartridge Setting the Notify Toner OptionUse the handle on the cartridge to avoid touching this area Cleaning the Drum Items Yield Average Consumables and Replacement PartsReplacing the ADF Rubber Pad Troubleshooting Input Misfeed Clearing Document JamsExit Misfeed Tray Clearing Paper JamsMessage Location of Jam Go to Fuser Area or Around the Print Cartridge Manual TrayPaper Exit Area Tips for Avoiding Paper Jams Clearing Document Jams on Clearing LCD Error MessagesDisplay Meaning Suggested Solutions Smart Kit Print CartridgeECM Mode Error Correction Mode on Display Meaning Suggested SolutionsFuser Area or Around Installing the Smart KitPrint Cartridge on Dialing onStop/Clear button Redistributing Print Cartridge Toner onPaper Feeding Problems Solving Other ProblemsCondition Suggested solutions Paper Jams on Printing ProblemsCondition Possible cause Suggested solutions Installing the Smart Kit PrintProperties , click the Details tab Printing chapter onSee Redistributing Print Cartridge Printing Quality Problems Kit Print Cartridge on Clean the cartridge Cleaning the Drum on page 8-8. AfterReplacing the Smart Kit Print Cartridge on Smart Kit Print Cartridge onCondition Black pages Cleaning the Inside onSee Cleaning the Scan Unit on Copying ProblemsPhonebook List on Scanning ProblemsCartridge, referring to Replacing the Smart Kit Print Cleaning the Scan Unit onSelecting Print Materials on Problem Possible Cause and Solution Common Linux ProblemsProblem Possible Cause and Solution Problem Possible Cause and Solution Problems in Printer Setup Utility Common Macintosh ProblemsSee Clearing LCD Error Messages on Specifications LCD General SpecificationsScanner and Copier Specifications SPL GDI Printer SpecificationsFacsimile Specifications Overview Paper SpecificationsJIS B5 Supported Sizes of PaperCategory Specifications Guidelines for Using PaperPaper Specifications Symptom Problem with Paper SolutionPaper Storage Environment Paper Output CapacityOutput Location Capacity Envelopes with Double Side Seams EnvelopesMinimum Maximum Envelope Storage LabelsEnvelopes with Adhesive Strips or Flaps Envelope MarginsTransparencies Copying NumericsInstalling USB Volume, adjust

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