Xerox PE220 manual Common Linux Problems, Problem Possible Cause and Solution

9 Troubleshooting

Common Linux Problems

Problem	Possible Cause and Solution
The machine	Check if the printer driver is installed in your system.
doesn’t print.	• Open MFP configurator and switch to the Printers tab in
	Printers configuration window to look at the list of available
	printers. Make sure that your machine is displayed on the
	list. If not, please, use the Add New Printer wizard to set up
	your device.
	Check if the printer is started.
	• Open Printers configuration and select your machine on the
	printers list. Look at the description in the Selected printer
	pane. If the printer status contains the word “stopped”, press
	the Start button. Normal operation of the printer should be
	restored. The "stopped" status might be activated when
	some problems in printing occurred. For instance, this could
	be an attempt to print a document when the MFP port is
	already used by a scanning application.
	Check the MFP port is not busy. Functional components of
	MFP (printer and scanner) share the same I/O interface (MFP
	port) and multiple components may be trying to use the MFP
	port at the same time. Only one component at a time is allowed
	to control the MFP. Any other component attempting to use the
	MFP will receive the “device busy” message.
	• Open MFP ports configuration and select the port assigned
	to your printer. In the Selected port pane you can see if the
	port is occupied by another component. If this is the case,
	you should wait for current job to finish or press the Release
	port button to cancel the current job.
	Check if your application has special print option such as “-
	oraw”.
	• If “-oraw” is specified in the command line parameter then
	remove it to print properly. For Gimp front-end, select “print”
	-> “Setup printer” and edit the command line parameter in
	the command item.

Xerox PE220 9-23