Xerox 604P18037 manual Fault Codes, Output Quality

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Fault Codes

Fault Codes

When a fault occurs, the touch screen displays a message on how to clear the fault.

Some faults indicate customer maintenance, while others require the attention of the Key Operator and/or System Administrator. A table listing fault codes and their corresponding corrective actions is listed in the User Guide on the Documentation CD- ROM or on the website:www.office.xerox.com/support.

Output Quality

Various situations can affect the quality of the output. Check the following conditions to ensure optimum copy performance. If you still cannot resolve the problem, contact the Key Operator.

•Do not locate the machine in direct sunlight or near a radiator.

•Follow regular maintenance schedules for cleaning areas, such as the document glass, CVT glass and output trays. For more information, refer to the Job Status chapter in the User Guide.

Xerox Welcome Center

For additional help. If you need any additional help on using your CopyCentre copier or WorkCentre copier/printer, you can:

1)Refer to this User Guide

2)Contact the Key Operator

3)Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center.

Please have your serial number at hand when contacting Xerox.

The Welcome Center will want to know the following information: The nature of the problem, the serial number of the machine, the fault code (if any), as well as the name and location of your company. Follow the steps below to look up the serial number of the machine.

Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide

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Contents Quick Reference Guide 604P18037Increase Your Productivity Quick Reference Guide 604P18037Products Subject To Ordinary Export Regulations Table of Contents Copy Multiple-Up PrintCleaning the Machine Index 111Before Using the Machine Xerox Welcome CenterLanguages Displayed on the Touch Screen Conventions Related Information SourcesElectrical Supply Safety NotesOperator Accessible Areas Disconnect Device MaintenanceCleaning Your Product Do These Laser Safety InformationOperational Safety Information Do Not Do TheseFor Consumables Maintenance InformationOzone Safety Information Radio Frequency Emissions Product Safety CertificationRegulatory Information CE MarkData Coupler Information For FAX FunctionFAX Send Header Requirements Canada Regulatory Information for Rfid EuropeEnergy Star Environmental ComplianceCanada Environmental ChoiceMAbout License EuropeOriginal SSLeay Illegal Copies Illegal Copies Other Countries Product Recycling and Disposal USA/Canada European UnionPage Product Overview Machine ComponentsTrays 3 FinisherDuplex Module System Controls Button FunctionServices and Features MailNetwork Scanning Setup MenuFax/Internet Fax Scan to MailboxPowering On Power On/OffGround Fault Interrupter GFI Powering OffPower Saver Modes Low Power ModeChanging the Default Time Settings Sleep ModeChanging the Default Time Settings All Services ModesJob Status FeaturesJob Interrupt Machine StatusRecycled Paper Load the Documents Copying ProcedureCopy Document Feeder Document GlassSelect the Features Confirm the Copy Job in the Job Status Enter the QuantityStart the Copy Job Basic Copying Stop the Copy JobReduce/Enlarge Reduce/Enlarge ScreenIndependent X-Y % Paper SupplyVariable % AutoBypass Paper Supply ScreenTray 5 Bypass Screen Paper Size1 Sided SidedPaper Type 2 H to HRotate Side Copy OutputSided Screen Top LeftTop Right Copy Output ScreenStaples Left Staple PositionOutput Destination Image Quality CopyOriginal Type Lighten/Darken SharpnessScan Options Copy Auto ExposureBound Originals Start Page & End Sided Book CopyOriginal Size Custom Mixed Size OriginalsAuto Size Detect Normal Border EraseMargin Shift Variable EraseMargin Shift Side 1 Screen Margin Shift Side 2 ScreenMirror Shift Image RotationIndependent Shift Always OnMirror Image/Negative Image Image Rotation Rotation Direction ScreenHead to Top Output Format CopyOriginal Orientation Head to LeftBooklet Creation Booklet Creation Gutter ScreenBooklet Creation Originals Screen Paper Tray SettingsBooklet Creation Covers Screen Printed CoversNo Covers CoversSided Front CoverBlank Separators + N Sets Transparency SeparatorsBlank Separators No Separators + N SetsImage Order Multiple-UpPoster Repeat Image Date AnnotationStamp NumberUser Account Number Set NumberingControl Number Date and Time Job AssemblyBuild Job Serial NumberChapter Division Change SettingsSample Set StopFax/Internet Fax Country Code for Fax OptionFax/Internet Fax Procedure Specify the Destination Start the Fax/Internet Fax Job Confirm the Fax/Internet Fax Job in the Job StatusStop the Fax/Internet Fax Job Page Scanning Procedure Scan/E-mailScan/E-mail Save the Scanned Data Start the Scan JobConfirm the Scan Job in the Job Status Stop the Scan Job Print Sided Print Print Driver FeaturesJob Type Multiple Up Print ModeDraft Mode PosterPage Preparing Paper for Loading Paper and Other MediaLoading Paper Loading the Paper TraysPaper and Other Media Bypass Tray Tray Auto Tray Switching Tandem Tray Module TTMSupported Paper Sizes Storing and Handling PaperSupported Paper Sizes and Types Standard Sizes128.5 182.0 Non-standard Sizes Supported Paper Sizes and TypesPaper Type Weight g/m Tray 2 Duplex Finisher Supported Paper TypesOrdering Supplies MaintenanceCleaning the Machine Control Panel and Touch Screen Replacing the Drum CartridgeDocument Glass and Constant Velocity Transport Glass Document Feeder and Output TraysCountry Part Number Comments Replacing the Toner CartridgeLoading Staples Page Problem Solving Fault Clearance ProcedurePaper Jams Paper Jams Green Lever A2 Paper Jams in Cover aGreen Lever A1 Paper Jams in Cover B Paper Jams in Cover C Paper Jams in Cover ETray Paper Jams in Trays 1, 2, and 3, 4 OptionalPaper Jams in the Tandem Tray Module Optional Paper Jams in Tray 5 Bypass Paper Jams in the Duplex Module Cover D OptionalFinisher Transport Cover F Paper Jams in the Finisher OptionalFinisher Top Cover Document Jams Troubleshooting Tables Symptom RecommendationSymptom Recommendation Symptom Recommendation Refer to the Paper and Other Media Fault Codes Output QualitySerial number will be displayed Index NumericsIndex Rfid Time settings