IBM 16/4 Token-Ring manual Appendix A. CD-ROM content and software packages

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Running Managed Driver Upgrade remotely

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35

Chapter 4. Problem solving

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37

Starting the troubleshooting process

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37

Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . . 37 Installing Troubleshooting Utility . . . . . . . . . . . . . . . . . . 38 Starting Troubleshooting Utility . . . . . . . . . . . . . . . . . . 38 Using Troubleshooting Utility . . . . . . . . . . . . . . . . . . . 38 Running adapter diagnostics . . . . . . . . . . . . . . . . . . . . 42

Running 4/16 Mbps diagnostics

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42

Understanding the adapter LEDs and labels

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43

Understanding the adapter LEDs

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44

Understanding the adapter labels

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45

Solving problems with driver installation

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45

Solving an adapter communication problem

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46

Using PCISETUP

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46

DOS, Novell, Windows, or Windows 95 (adapter driver not in CONFIG.SYS)

 

46

DOS, Novell, Windows, or Windows 95 (adapter driver in CONFIG.SYS)

 

47

OS/2

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47

Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . 47

Contacting IBM product support

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47

Downloading code from the Web

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47

Tech tips and frequently asked questions

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47

Other performance enhancements . . . . . . . . . . . . . . . . . . 47

Appendix A. CD-ROM content and software packages . . . . . . . . . 49

Software packages . . . . . . . . . . . . . . . . . . . . . . . 50 Diskette images . . . . . . . . . . . . . . . . . . . . . . . . 50 Product documentation . . . . . . . . . . . . . . . . . . . . . . 51

Appendix B. NDIS 2 device driver parameters

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53

Appendix C. NDIS 2 device driver messages

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59

Appendix D. Novell NetWare Server driver parameters

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65

Appendix E. Novell NetWare Server messages

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71

Appendix F. Novell NetWare DOS ODI driver parameters

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77

Appendix G. Notices . . . . . . . . . . . . . . . . . . . . . . 79 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Safety Information. . . . . . . . . . . . . . . . . . . . . . . . 81

Telecommunications Safety Requirements in the United Kingdom . . . .

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85

Statement of Compliance with the United Kingdom Telecommunications Act

 

 

1984 . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Electronic Emission Notices . . . . . . . . . . . . . . . . . . . . 85

Federal Communications Commission (FCC) Statement

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86

Other Electronic Emission Notices for STP Media

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86

Industry Canada Class B Emission Compliance Statement

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86

Avis de conformité aux normes d’Industrie Canada

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86

European Norm (EN) Statement

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86

Hinweis zur Elektromagnetischen Verträeglichkeit (EMVG)

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87

Japanese Voluntary Control Council for Interference (VCCI) Statement . .

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87

Other Electronic Emission Notices for UTP Media

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87

Federal Communications Commission (FCC) Statement

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87

ivIBM 16/4 Token-Ring PCI Management Adapter

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Contents User’s Guide First Edition April Contents Appendix A. CD-ROM content and software packages If YOU Download or USE this Program YOU Agree to These Terms Vi IBM 16/4 Token-Ring PCI Management Adapter Who should read this manual About this manualHow this manual is organized Related publications Adapter installation checklist Package contents Automatic Configuration and Power Interface AcpiEnvironment limitations on number of adapters Wake on LANPage IBM 16/4 Token-Ring PCI Management Adapter Installing the adapter Installing the adapter hardwareSelecting adapter cables STP and UTP cables Software installation Operating System Directory Novell NetWare 3.12 Server Environment DOS with Windows VersionServer driver installation in new NetWare 3.12 Server STARTUP.NCFServer driver installation in existing NetWare 3.12 Server Novell NetWare 4.11 Server Select Edit STARTUP.NCF File and press EnterServer driver installation in new NetWare 4.11 Server Server driver installation in existing NetWare 4.11 Server Software installation Novell NetWare 5.0 Server Server driver installation in existing NetWare 5.0 Server Select Driver Options → Configure network driversNovell Client DOS/Windows Select Save parameters and load driverOS/2 Ndis 2 device driver using Mpts OS/2 Ndis 2 device driver using other installation programs OS/2 Novell NetWare RequesterDOS Ndis DOS Novell NetWare Requester 16-bit Windows NT Version Select Start → Settings → Control Panel Windows IBM 16/4 Token-Ring PCI Management Adapter Select Finish to continue the installation Select Device Manager Installing the driver when Windows 98 is already installed Windows This wizard searches for updated drivers for Adapter name Updating the driver when Windows 2000 is already installed Novell IntranetWare Client for Windows NTNovell Client for Windows Windows for Workgroups with NdisRunning Managed Driver Upgrade locally Running Managed Driver Upgrade remotely Option ExplanationIBM 16/4 Token-Ring PCI Management Adapter Problem solving Starting the troubleshooting processUsing Troubleshooting Utility Symptom SolutionStarting Troubleshooting Utility Installing Troubleshooting UtilityWindow / Tab Task Viewing adapter analysis information Status NDIS8025RINGSTATE value Explanation Status NDISHARDWARESTATUS-type Explanation ValueStatus Viewing the event log Running adapter diagnostics Running 4/16 Mbps diagnosticsUnderstanding the adapter LEDs and labels Understanding the adapter LEDs Amber Green ExplanationSolving problems with driver installation Understanding the adapter labelsAmber Green Explanation Action Environment Message Type and ActionUsing Pcisetup Solving an adapter communication problemDOS, Novell, Windows, or Windows 95 adapter driver not Tech tips and frequently asked questions OS/2Windows NT Contacting IBM product supportIBM 16/4 Token-Ring PCI Management Adapter Appendix A. CD-ROM content and software packages Operating System DirectorySoftware packages Diskette imagesPackage Description Executable Image Description ExecutableProduct documentation IBM 16/4 Token-Ring PCI Management Adapter Appendix B. Ndis 2 device driver parameters PROTOCOL.INI files, see on page 58 and onParameter Explanation Valid values 14 to 18,000Valid values 1 to Valid values 256 to 18TxPriMax Valid values 0 toDisable AutoPeer Xxx.xxx.xxx.xxxValid values PortNumber PriorityValueSection a Protocol Driver IBM TCP/IP V1.2 for DOS TCPIPnif Appendix C. Ndis 2 device driver messages LA10001 IBM PCI Token-Ring Adapter, VersionIBM 16/4 Token-Ring PCI Management Adapter Appendix C. Ndis 2 device driver messages User Action None LA10033 Adapter analysis code is User Action NoneLA10044 The Ndis 2.0 Protocol Manager could not be opened LA10045 Could not find the PROTOCOL.INI file imageIBM 16/4 Token-Ring PCI Management Adapter Appendix D. Novell NetWare Server driver parameters Load Ibmtrpo line in the AUTOEXEC.NCF fileAdapter Features document Token-Ring Adapter Features document RTTS= Valid values 2 toParameter Explanation IBM 16/4 Token-Ring PCI Management Adapter Appendix E. Novell NetWare Server messages User Action None IBMTRPO-xx-203 Adapter is using an LAAIBMTRPO-xx-202 Adapter UAA BIA is IBM 16/4 Token-Ring PCI Management Adapter Appendix E. Novell NetWare Server messages User Action None IBMTRPO-xx-233 Adapter analysis code is IBMRNIC.NLM IBM 16/4 Token-Ring PCI Management Adapter Following parameters can be configured in the NET.CFG file Appendix F. Novell NetWare DOS ODI driver parametersValid values 9 to M16Valid values NO, YES Appendix G. Notices Trademarks Safety Information IBM 16/4 Token-Ring PCI Management Adapter Appendix G. Notices IBM 16/4 Token-Ring PCI Management Adapter Electronic Emission Notices Avis de conformité aux normes d’Industrie Canada Federal Communications Commission FCC StatementEuropean Norm EN Statement Hinweis zur Elektromagnetischen Verträeglichkeit Emvg Other Electronic Emission Notices for UTP MediaIndustry Canada Class a Emission Compliance Statement Appendix G. Notices IBM Power Cord Part Used in These Countries Number IBM License Agreement for Productivity AidsIf YOU Download or USE this Program YOU Agree to These Terms NetWare Network Computing Products from IBM Protection and SecurityLabel on documentation must also include the words Warranty Period* Lifetime IBM WarrantyWarranty Service Production StatusExtent of Warranty Limitation of LiabilityIBM 16/4 Token-Ring PCI Management Adapter Glossary CRC. See cyclic redundancy check CRC Full-duplex. Synonym for duplexLAN. See local area network LAN Open Systems Interconnection OSI architecture Open Systems Interconnection OSI referenceSegment. See cable segment, LAN segment, ring segment IBM 16/4 Token-Ring PCI Management Adapter Index DOSMpts TXPRIMAX= Txprithresh