IBM 16/4 Token-Ring manual Running adapter diagnostics, Running 4/16 Mbps diagnostics

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To generate the report, perform the procedure that is applicable to your operating system.

Windows 9x: To generate an adapter information report on Windows 9x, perform the following steps.

1.Click the Generate button to create the report file (ADPTINFO.PCI).

2.Click the Print button to print the report on your default printer.

Windows NT: To generate an adapter information report on Windows NT, perform the following steps.

1.Insert a blank, high-density diskette into your diskette drive (usually drive A).

2.Select the BUILD button to build the pci_info diskette.

3.Select the REBOOT button to generate the adapter information report.

4.When prompted, remove the diskette from drive A and reboot your computer. When NT starts, Troubleshooting Utility resumes.

5.Click the PRINT button to print the report on your default printer. If the file system on drive C is NTFS, you must reinsert the pci_info diskette into your diskette drive.

Running adapter diagnostics

Attention: To avoid potentially erroneous results, you should always perform a power-on reboot of your computer before running the diagnostics.

You must create a Diagnostic diskette before you begin the diagnostics procedure. You can build the diskette in either of two ways:

vDownload and run the DIAGDISK.EXE located on the adapter CD-ROM.

1.Insert a blank, high-density diskette into your diskette drive (usually drive A).

2.Point your Web browser to x:\startcd.htm on the CD-ROM (where x is your CD-ROM drive).

3.Select your adapter and click Downloads.

4.Select Diagnostics to download the executable.

5.Run the executable to create the Diagnostic diskette.

vUse Troubleshooting Utility to create the diskette. See “Building a Diagnostic diskette” on page 41.

Running 4/16 Mbps diagnostics

Note: If there is more than one adapter installed in your computer, and if you have not yet run the diagnostics, the 4/16 Mbps diagnostics will reboot your computer after updating for the correct number of adapters.

Use the following procedure to run 4/16 Mbps diagnostics:

1.Insert the Diagnostic diskette in drive A and reboot your computer.

2.At the DOS Boot Menu, select IBM Token-Ring PCI Extended Diagnostics for 4/16 Mbps operation.

If the system will not boot with the adapter installed, but will boot without the adapter, skip to step 6 on page 43.

42IBM 16/4 Token-Ring PCI Management Adapter

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Contents User’s Guide First Edition April Contents Appendix A. CD-ROM content and software packages If YOU Download or USE this Program YOU Agree to These Terms Vi IBM 16/4 Token-Ring PCI Management Adapter How this manual is organized About this manualWho should read this manual Related publications Adapter installation checklist Environment limitations on number of adapters Package contentsAutomatic Configuration and Power Interface Acpi Wake on LANPage IBM 16/4 Token-Ring PCI Management Adapter Selecting adapter cables Installing the adapter hardwareInstalling the adapter STP and UTP cables Software installation Operating System Directory Novell NetWare 3.12 Server Environment DOS with Windows VersionServer driver installation in new NetWare 3.12 Server STARTUP.NCFServer driver installation in existing NetWare 3.12 Server Novell NetWare 4.11 Server Select Edit STARTUP.NCF File and press EnterServer driver installation in new NetWare 4.11 Server Server driver installation in existing NetWare 4.11 Server Software installation Novell NetWare 5.0 Server Server driver installation in existing NetWare 5.0 Server Select Driver Options → Configure network driversNovell Client DOS/Windows Select Save parameters and load driverOS/2 Ndis 2 device driver using Mpts OS/2 Ndis 2 device driver using other installation programs OS/2 Novell NetWare RequesterDOS Ndis DOS Novell NetWare Requester 16-bit Windows NT Version Select Start → Settings → Control Panel Windows IBM 16/4 Token-Ring PCI Management Adapter Select Finish to continue the installation Select Device Manager Installing the driver when Windows 98 is already installed Windows This wizard searches for updated drivers for Adapter name Updating the driver when Windows 2000 is already installed Novell IntranetWare Client for Windows NTNovell Client for Windows Windows for Workgroups with NdisRunning Managed Driver Upgrade locally Running Managed Driver Upgrade remotely Option ExplanationIBM 16/4 Token-Ring PCI Management Adapter Using Troubleshooting Utility Problem solvingStarting the troubleshooting process Symptom SolutionWindow / Tab Task Installing Troubleshooting UtilityStarting Troubleshooting Utility Viewing adapter analysis information Status Status NDISHARDWARESTATUS-type Explanation ValueStatus NDIS8025RINGSTATE value Explanation Viewing the event log Running adapter diagnostics Running 4/16 Mbps diagnosticsUnderstanding the adapter LEDs and labels Understanding the adapter LEDs Amber Green ExplanationAmber Green Explanation Action Solving problems with driver installationUnderstanding the adapter labels Environment Message Type and ActionDOS, Novell, Windows, or Windows 95 adapter driver not Solving an adapter communication problemUsing Pcisetup Windows NT Tech tips and frequently asked questionsOS/2 Contacting IBM product supportIBM 16/4 Token-Ring PCI Management Adapter Appendix A. CD-ROM content and software packages Operating System DirectoryPackage Description Executable Software packagesDiskette images Image Description ExecutableProduct documentation IBM 16/4 Token-Ring PCI Management Adapter Appendix B. Ndis 2 device driver parameters PROTOCOL.INI files, see on page 58 and onValid values 1 to Parameter ExplanationValid values 14 to 18,000 Valid values 256 to 18TxPriMax Valid values 0 toPeer DisableAuto Xxx.xxx.xxx.xxxValid values PortNumber PriorityValueSection a Protocol Driver IBM TCP/IP V1.2 for DOS TCPIPnif Appendix C. Ndis 2 device driver messages LA10001 IBM PCI Token-Ring Adapter, VersionIBM 16/4 Token-Ring PCI Management Adapter Appendix C. Ndis 2 device driver messages User Action None LA10033 Adapter analysis code is User Action NoneLA10044 The Ndis 2.0 Protocol Manager could not be opened LA10045 Could not find the PROTOCOL.INI file imageIBM 16/4 Token-Ring PCI Management Adapter Appendix D. Novell NetWare Server driver parameters Load Ibmtrpo line in the AUTOEXEC.NCF fileAdapter Features document Token-Ring Adapter Features document RTTS= Valid values 2 toParameter Explanation IBM 16/4 Token-Ring PCI Management Adapter IBMTRPO-xx-202 Adapter UAA BIA is User Action None IBMTRPO-xx-203 Adapter is using an LAAAppendix E. Novell NetWare Server messages IBM 16/4 Token-Ring PCI Management Adapter Appendix E. Novell NetWare Server messages User Action None IBMTRPO-xx-233 Adapter analysis code is IBMRNIC.NLM IBM 16/4 Token-Ring PCI Management Adapter Following parameters can be configured in the NET.CFG file Appendix F. Novell NetWare DOS ODI driver parametersValid values NO, YES M16Valid values 9 to Appendix G. Notices Trademarks Safety Information IBM 16/4 Token-Ring PCI Management Adapter Appendix G. Notices IBM 16/4 Token-Ring PCI Management Adapter Electronic Emission Notices European Norm EN Statement Federal Communications Commission FCC StatementAvis de conformité aux normes d’Industrie Canada Hinweis zur Elektromagnetischen Verträeglichkeit Emvg Other Electronic Emission Notices for UTP MediaIndustry Canada Class a Emission Compliance Statement Appendix G. Notices IBM Power Cord Part Used in These Countries Number IBM License Agreement for Productivity AidsIf YOU Download or USE this Program YOU Agree to These Terms NetWare Network Computing Products from IBM Protection and SecurityLabel on documentation must also include the words Warranty Service Warranty Period* LifetimeIBM Warranty Production StatusExtent of Warranty Limitation of LiabilityIBM 16/4 Token-Ring PCI Management Adapter Glossary CRC. See cyclic redundancy check CRC Full-duplex. Synonym for duplexLAN. See local area network LAN Open Systems Interconnection OSI architecture Open Systems Interconnection OSI referenceSegment. See cable segment, LAN segment, ring segment IBM 16/4 Token-Ring PCI Management Adapter Index DOSMpts TXPRIMAX= Txprithresh