IBM 16/4 Token-Ring manual OS/2, Windows NT, Contacting IBM product support

3.Make the following line the first executable line in the AUTOEXEC.BAT file:

PCISETUP

DOS, Novell, Windows, or Windows 95 (adapter driver in CONFIG.SYS)

1.Insert the CD-ROM in the drive.

2.Copy x:\pcisetup\pcisetup.dos (where x is your CD-ROM drive) to the root directory of the diskette from which the system boots.

3.Make the following line the first executable line in the CONFIG.SYS file:

DEVICE=PCISETUP.DOS

OS/2

1.Insert the CD-ROM in the drive.

2.Copy x:\pcisetup\pcisetup.os2 (where x is your CD-ROM drive) to the root directory of the disk from which the system boots.

3.Make the following line the first executable line in the CONFIG.SYS file:

DEVICE=PCISETUP.OS2

Windows NT

1.Insert the CD-ROM in the drive.

2.From the File pull-down menu, select Run.

3.Type x:\pcisetup\pcisetnt (where x is your CD-ROM drive) in the path entry field.

4.Select OK.

PCISETNT.BAT will install PCISETUP.SYS as a device driver that will be loaded each time the system is started.

Contacting IBM product support

You can call the following telephone numbers for product support:

1-800-237-5511 IBM Support Services (U.S. only) 1-800-772-2227 IBM HelpCenter® (U.S. only)

1-800-565-3344 HelpPC (Canada)

Customers outside the U.S. and Canada should contact their place of purchase.

Downloading code from the Web

You can download the latest code from the following location on the Web:

http://www.ibm.com/networking/support

Tech tips and frequently asked questions

To find tips about specific hardware and software situations, go to x:\startcd.htm on the CD-ROM (where x is your CD-ROM drive.

Other performance enhancements

There is a white paper on this subject at the following location on the Web:

http://www.ibm.com/networking/per/per10.html

Chapter 4. Problem solving 47