Fujitsu RX330 Troubleshooting and tips, Power-on indicator remains unlit, Power supply overloaded

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7 Troubleshooting and tips

VCAUTION!

Follow the safety instructions in the “Safety notes and other important information” manual and in the “Important information” on page 21 chapter.

If a fault occurs, attempt to resolve it using the measures described:

in this chapter,

in the documentation for the connected devices,

in the help systems of the software used.

If you fail to correct the problem, proceed as follows:

ÊMake a list of the steps performed and the circumstances that led to the fault. Also make a list of any error messages that were displayed.

ÊSwitch off the server.

ÊContact our customer service team.

7.1Power-on indicator remains unlit

The power-on indicator remains dark after you switch on your device.

Power cable incorrectly connected

ÊMake sure that the power cable(s) is/are correctly connected to the server and the grounded socket(s).

Power supply overloaded

ÊDisconnect the server power plug(s) from the power socket(s).

ÊWait a few seconds before you plug it/them into the grounded socket(s) again.

ÊSwitch on your server.

RX330 S1

Operating manual

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Contents Primergy RX330 S1 Server Comments… Suggestions… Corrections… Copyright and TrademarksCertified documentation according to DIN EN ISO Contents Contents Abbreviations Literature Index Page Introduction Documentation overviewConcept and target groups for this manual Additional server documentation Documentation overviewSystem board FeaturesIntroduction Further sources of informationUSB port FeaturesAccessible drives Power supplyIRMC with integrated service LAN port Features Server management ServerStart Service and supportRemoteView Notational conventions Notational conventionsTechnical data Electrical data hot-plug power supply unitCompliance with regulations and standards Ventilation clearance Technical dataWeight Mechanical valuesInstallation steps, overview Installation steps, overview Important information SafetySafety Installation and operationBefore starting up Important information Safety Working with CDs/DVDs and CD/DVD drives Laser informationNever remove parts of the CD/DVD drive casing Batteries ESD label Modules with Electrostatic-Sensitive DevicesOther important information CE conformityFCC Class a Compliance Statement CE conformityTransporting the server Important information Packaging information Environmental protectionEnvironmentally-friendly product design and development Energy-saving informationEnvironmental protection Labels on plastic casing partsReturns, recycling and disposal Hardware installation Minimum acclimatization timeHours Unpacking the server Unpacking the serverRack requirements Installing/removing the server in/from the rackInstalling/removing the server in/from the rack Primecenter RackDataCenter Rack Operating manual Mechanical requirements Fitting the support bracket Installation in PRIMECENTER/DataCenter RackRemove the outer telescopic rail Operating manual Racks with installation depth of 735 mm Installation in 3rd party racksPreparing the server Inserting the serverInserting the server Hardware installation Connecting devices to the serverConnecting the keyboard, mouse and monitor Connecting devices to the serverConnecting the server to the mains Connecting the server to the mainsDisconnecting cables Connecting cablesStarting up and operation Controls and displaysFront of server Indicators on the control panel Controls and displaysControls Starting up and operation Indicators on the drives CD/DVD indicatorLED Indicators on the HDD moduleRear of server Global error indicator and ID indicatorLAN indicators Indicators on the connection panel LAN indicatorsStatus Meaning Hot-plug PSU indicatorsSystem already installed Switching the server on and offSwitching the server on and off Switching the server onAfter power failure Switching the server OFFSpecified switch on time / switch off time Ring indicatorConfiguring the server Configuring onboard SAS controllerConfiguring the server ServerStart advantages Configuration with ServerStartConfiguring onboard SAS controller Cleaning the serverConfiguration without ServerStart Cleaning the serverProperty and data protection Bios Setup security functionsPreventing unauthorized Bios Setup calls Preventing unauthorized system accessProtecting the server from being switched off by a program Protecting Bios from being overwrittenPower supply overloaded Troubleshooting and tipsPower-on indicator remains unlit Power cable incorrectly connectedScreen remains blank Server switches itself offFlickering stripes on monitor screen No screen display or display driftsNo mouse pointer displayed on screen Incorrect date and time System will not bootMouse controller disabled SAS configuration incorrectRAID controller is not configured for this drive Drives reported as dead when starting systemError message on screen RAID controller configuration incorrectPage Hot-plug components Hot-plug power supply unitsRemove the dummy module Hot-plug power supply unitsHot-plug components Installing/removing the hot-plug power supply unitReplacing the hot-plug power supply unit Hot plug hard disk drives HDD module and dummy module Hot plug hard disk drivesHandling hard disk drives and HDD modules Removing the dummy module Removing/Installing the dummy moduleUnlocking the HDD module Installing/removing the HDD moduleInstalling the HDD module Installing the HDD moduleRemoving the HDD module Vcaution Abbreviations Abbreviations IRMC LBA RAM SEL Literature Literature Primergy ServerView Suite ServerView S2 Primergy ServerView Suite ServerViewPrimergy ServerView Suite CD-RW DVD-RW IndexDVD IndexUSB Dimensions Electrical data Index