Port Usage
Port Usage
A WFM environment consists of one WFM server and two or more remote devices, including the Unified CCX server and one or more client PCs.
The following list shows the software running on each of these devices.
■WFM server
—WFM services
—WFM application
—WFM instance of SQL Server
—Apache Tomcat
■Unified CCX server
—Unified CCX
—Unified CCX instance of SQL Server
—CTI server (part of the RmCm subsystem)
■Client PC
—Internet Explorer 6.0 or 7.0
Table 1 lists the TCP and UDP ports used by WFM and its components on the WFM server.
NOTE: For more information about Apache Tomcat port usage, go to
http://tomcat.apache.org/tomcat-5.5-doc/index.html.
Table 1. | WFM Port Usage on WFM Server |
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Server application protocol | Destination port (listening) | Client application protocol | |
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WFM instance | TCP 1433 | WFM Capture Service | |
of SQL Server | TCP 1434 | WFM Compile Service | |
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| WFM RTE Service |
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| WFM Request Service |
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| WFM Sync Service |
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| Apache Tomcat |
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WFM RTE Service | TCP 30001 (configurable) | ACMI Service | |
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WFM Sync Service | TCP 59011 | unused | |
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Apache Tomcat | TCP 8087 | HTTP | |
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| TCP 8017 | AJP 1.3 |
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| TCP 8007 | Shutdown port |
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October 2007 | 13 |