Cisco Systems none manual Installing Microsoft SQL Server

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Installation Guide

Installing Microsoft SQL Server 2005

An abbreviated installation procedure is given below. For detailed information about how to install Microsoft SQL Server 2005, see the Microsoft SQL Server 2005 installation documentation.

Complete the following steps of the Microsoft SQL Server 2005 Setup utility:

1.On the Registration Information window, fill in your name, company, and product key.

2.On the Components to Install window, select the SQL Server Database Services and Workstation Components check boxes and any additional components if desired.

3.On the Instance Name window, select either Default instance or Named instance.

NOTE: If you select Named instance, you must specify the instance name.

4.On the Service Account window, select Use the Built-In System Account, then select Local System from the drop-down list. Under Start Services at the End of Setup, highlight SQL Server, SQL Server Agent, and SQL Browser.

5.On the Authentication Mode window, select Mixed Mode. Enter a password for the SQL Server System Administrator (sa) logon.

6.On the Collation Settings window, under Collation Designator and Sort Order, select Latin1_General from the drop-down list, then select the

Accent - sensitive check box. Do not select any of the other check boxes.

NOTE: The SQL collation name is SQL_Latin1_General_CP1_CI_AS. For more information about SQL Server collation settings, see http://msdn2.microsoft.com/en-us/library/ms180175.aspx.

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Contents Cisco Unified Workforce Optimization Workforce Management Installation Guide Contents Installing and Configuring WFM Capturing Historical Call DataRemoving WFM Index Contents Overview IntroductionFeatures of Workforce Management Workforce Management Services Workforce Management Sync Service Tomcat ServiceWhat’s New in This Version WFM Documentation Port Usage Http//tomcat.apache.org/tomcat-5.5-doc/index.htmlWFM Port Usage on Remote Devices System Requirements OverviewSystem Requirements System EnvironmentOperating Environment Application Where Installed/Description Third Party Software RequirementsVersion of Birt shipped with WFM meets WFM desktops must have the following software applications System Capacity Configuration Data Installation Guide October Before You Install WFM Installing Microsoft SQL Server Creating a SQL Server Login for WFM Configuring Firewall Port Exceptions Port UsageInstalling and Configuring WFM Verifying Prerequisites Upgrading from WFM 8.0 to WFM Installing WFM Custom Setup InstallShield Wizard Completed Configuring WFM Launching WFM Configuration Setup ManuallySpecifying the WFM Server Address Specifying WFM Database Access WFM DatabaseConfiguring WFM Administrator Access WFM Administrator PasswordConfiguring Active Directory Complete one of the following optionsSpecifying the Unified CCX Database Unified CCX Unified CCSpecifying the CTI Server CTI ServerGo to . Specifying the Unified CM Server on Specifying the Unified CM Server Click Add. The Enter IP Address dialog box appears FigureConfiguration Complete Configuring NT Authentication for Unified CC Creating WFM Users for the Unified CCX DatabaseInstallation Guide Configuring WFM Services to Run As the New User Granting the New User Access to Unified CCX Database Workforce Management login window Verifying the Database ConnectionWorkforce Management Configuring Regional Settings ENU Capturing Historical Call Data Capturing CSQ Historical Call Data Odysoft Odbc CollectorCapturing Agent Historical Call Data Capture Agent Historical Agent data OctoberVerifying Historical Call Data Capture Removing WFM Removing WFMInstallation Guide October Index WFM