Patton electronic M-ATA manual Contacting Patton for assistance

Page 72

Chapter 9 Contacting Patton for assistance
Chapter contents
Introduction	73
Contact information	73
Patton support headquarters in the USA	73
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	73
Warranty Service and Returned Merchandise Authorizations (RMAs)	73
Warranty coverage	74
Out-of-warranty service	74
Returns for credit	74
Return for credit policy	74
RMA numbers	74
Shipping instructions	74

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Contents SmartLink M-ATA Mailsupport@patton.com Summary Table of Contents Table of Contents Telephony None Table of Contents System Table of Contents Documentation Calling Features List of Figures List of Tables About this guide AudienceStructure Precautions Safety when working with electricityTypographical conventions used in this document General observationsGeneral conventions Chapter contents General informationSmartLink M-ATA overview SmartLink M-ATASmartLink installation Installing the M-ATA Phone Power adapterResetting the M-ATA to factory default Home System information System UptimeSystem information System Status Network-LAN Network Settings StatusInterface Status Settings Internet Conﬁguration Obtain LAN conﬁguration dynamicallySpecify ﬁxed LAN conﬁguration Enable PPPoE AuthenticationSettings WAN PPPoE ConﬁgurationConﬁguring Dynamic DNS MAC Spooﬁng ConﬁgurationWAN MAC Address Spoofed Vlan ConﬁgurationToS/DiffServ Vlan Tag Ieee 802.1qPriority Tag Ieee 802.1q Saving your workTelephony Telephony Telephony VoIP Status VoIP Server Registration StatusPhone Line Status Caller ID Setting User NameSubscribed for Voicemail Messages waitingSIP Server Settings Gateway SettingsSIP Conﬁguration SIP Extensions RTP Telephone Event ConﬁgurationVoIP Vlan Conﬁguration SIP Timer Values milliseconds SIP ParametersHook Flash Mime Type RTP ParametersNAT Traversal Audio/CODEC Conﬁguration PacketizationJitter Buffer FAX without T.38 Use G.711 faxPhone User InformationSupplementary Service Activation Message Waiting Indicator Distinctive RingCall Transfer Dialing by IP AddressCall Forward Settings Dial Out TypeSelective Call Forward Settings Incoming Call BlockOutgoing Call Block Http Digest Setting Line 1 Speed Dial SettingsSpeed Dial Speed Dial ServSystem System System Set Security Password New Root PasswordNew User Password Conﬁrm new passwordSyslog Service Enable SyslogConﬁguration Syslog ServerDebug Service Enable DebugNTP Service Debug ServerService Access Time Zone Adjust clock for daylight savingsEnable Http Enable Ping ReplyLocalization Call Progress TonesDial Tone Prompt ToneConﬁrm Tone Holding ToneDistinctive Ring Settings Following is a sample ring cadence pattern conﬁgurationSupplementary Service Keys Call forward selectiveBlock Anonymous Calls Warm LineIP Dialing Speed DialingIncome Caller ID Calling Preﬁx KeysCall Hold Call Waiting call alternativeCall Conference Call Conference DropControl Timer Values FXS Port Ring Setting FXS Port Polarity ConﬁgurationSnmp Conﬁguration Snmp Trap ConﬁgurationSnmp Community Conﬁguration Snmp System ConﬁgurationAuto Upgrade Manual Upgrade Manual Upgrade windowReload Documentation Introduction Documentation linkLogout Logout window Contacting Patton for assistance Contact information Patton support headquarters in the USAWarranty coverage RMA numbersAppendix a Compliance information Safety Compliance ComplianceRadio and TV Interference FCC Part CE Notice Declarations of ConformityAppendix B Speciﬁcations Voice Processing signalling dependent Voice ConnectivityConnectivity Fax and Modem SupportVoice Services/Features IP ServicesManagement Operating EnvironmentAppendix C Dial plans Sample Dial Plans Simple Dial PlanNon-dialed Line Dial Plan Complex Dial PlanSample Dial Plans Appendix D Calling Features Distinctive on Distinctive OFF Appendix E Voice prompt conﬁguration Accessing the voice prompt Existing voice prompt conﬁguration