SmartLink | 9 • Contacting Patton for assistance |
|
|
Introduction
This chapter contains the following information:
•“Contact
•“Warranty Service and Returned Merchandise Authorizations
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
.
IMPORTANT
Consumers that received the SmartLink in conjunction with tele- phony services from a VoIP service provider are encouraged to use the service provider as a primary point of contact for resolv- ing problems.
Patton support headquarters in the USA
•Online support: available at www.patton.com
•
•Telephone support: standard telephone support is available five days a
•
•Fax: +1 (253)
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
•Online support: available at
•
•Telephone support: standard telephone support is available five days a
•
•Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an
Note If you purchased your equipment from a Patton Electronics reseller, ask your reseller how you should proceed with warranty service. It is often more con-
Introduction | 73 |