Multi-Tech Systems BA-Series manual Canadian Limitations Notice, 104

Page 104

MultiModemBA User Guide

6.The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service.

7.If trouble is experienced with this equipment (the model of which is indicated below) please contact Multi-Tech Systems, Inc. at the address shown below for details of how to have repairs made. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved.

8.No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.

9.This equipment should not be used on party lines or coin lines.

10.If so required, this equipment is hearing-aid compatible.

11.Manufacturer: Multi-Tech Systems, Inc.

Trade Name: MultiModem

Model Number: MultiModemBA

FCC Registration No: AU7USA-65363-MD-E

Ringer Equivalence No: 0.5B

Modular Jack (USOC): RJ-11C or RJ-11W (single line)

Service Center in USA: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A.

(763) 785-3500

(763) 785-9874

U.S. Fax 763-785-9874

Canadian Limitations Notice

Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5.

Notice: The Industry Canada label identifies certificated equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Industry Canada label does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

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Contents User Guide User Guide Record of RevisionsContents Index 106 Introduction and Description How To Use This Manual IntroductionModem Features Callback and Remote ConfigurationDIP-Switches Warranty, Service & Technical Support1 2834 Series Features Fax FeaturesTechnical Specifications Power Modem LED Indicators MT2834 LED DisplayControls on PC Board Installation and Connection What is in Your Modem Package? InstallationSafety Warnings Installation ProcedureInstallation and Connection Step ProcedureInstalling Data Communications Software MultiModemBA/BAI ConnectionsSoftware Configuration and Modem Basics Configuring Your Software Configuring Software for Your ModemPC Initialization Strings AT &F X4 S0=0 MChanging Default Parameters Configuring Software for Your ComputerConfiguring Software for the Remote System Other ParametersTerminal Emulation File Transfer ProtocolsCommand Mode AT Command Editing Functional ModesSummary of AT Commands Command ModeStore Modem Configure Data Standard AT Result Codes Result CodesMulti-Tech Result Codes Dialing Commands Dialing Action Commands Dial Command DContinuous Redial not used in BAI a or Dialing a Stored Number NDial Modifier Commands DTR Dialing $DVoice/Data Dialing $VD Pulse or Tone Dial P TReturn to Command Mode After Dial Command Execution Reverse the Mode of Operation RSet Pulse Dial Ratios &P Automatic Pauses in DialingPhone Number Memory Commands Flash On HookCalling Card Detect Tones $ Quiet Answer @Listing Numbers Stored in Memory L Configuration and Default Storage CommandsNumber Linking NN Loading Factory Defaults &F Modem Reset ZAsync/Sync Mode Switching &M Unix Uucp Spoofing $SPCommand Response Result Code Commands Echo Command Mode Characters EResult Codes Enable/Disable and No Response Answer Q Result Codes Multi-Tech or Standard AT &QGuard Tones Not Used in BAI Models &G Phone Line Conditioning CommandsResult Codes Basic and Extended and Call Progress Selection Enable/Disable Trelis Coded Modulation #T Fallback Modes When On-Line #FBell/V.21 Tone Phone Line Monitoring Speaker M7 RS-232C Interface Control Commands Enable/Disable Lowspeed Fast Connect $FCCleardown at Disconnect &CD Auto Speed Detect #AData Terminal Ready Control &D CTS Control &RData Set Ready Control &S CTS/RTS Interaction Control &RFError Correction Commands Enable/Disable Auto Reliable Fallback Character $F Auto-Reliable Buffering $ARetransmit Count $R Flow Control CommandsError Correction/300bps $E Xon/Xoff Pass-Through &E7 Hardware Flow Control &E4Xon/Xoff Flow Control &E5 Normal Mode Modem Flow Control On &E11 Send Xon/Xoff Characters #XHewlett-Packard ENQ/ACK Pacing &E9 Terminal/Computer Initiated Pacing &E13Normal/Auto-Reliable/Reliable Mode Commands Xon/Xoff Pass-Through CommandsEnq/Ack Pacing Commands Parity Selection #PModem Baud Rate $MB Speed Conversion CommandsSpeed Conversion $BA Serial Port Baud Rate $SB Immediate Action Commands Force Answer Mode a Off Hook HLine Probe Commands Exiting Command Mode, Going Back On-Line OEnable/Disable Reading of Line Probe Information Commands Format of Line Probe Graph or Table CommandsRegisters Number of Rings Until Modem Answers Rings Which Have OccurredEscape Code Character Return CharacterTime for Carrier Abort Timer Line Feed CharacterBackspace Character Wait Time for Dial ToneS10 Carrier Loss Disconnect Delay Time S13 Remote Configuration Escape CharacterCarrier Detect Response Time S11 Tone Dialing Tone Spacing and DurationS15 Callback Time Delay S16 Callback AttemptsS17 Changing Break Time S24 PBX/CBX Disconnect Drop Time for DSR/CTS/CDS26 Failed Password Attempts S29 Local Inactivity TimerS30 Inactivity Timer S32 Time Elapse for Escape SequenceReading and Assigning S-Register Values S36 Time Between DTR Inactive and Modem Off-HookS37 Time Between DTR Active and Modem On-Hook S48 Program V.34bis Connect Speeds 2834 Series onlyExamples of Reading Values AT Command and S-Register SummaryExamples of Assigning Values Callback Security and Remote Configuration Callback Feature Description Remote Configuration DescriptionTo set parity of the password/message prompt To change your Remote Configuration feature statusTo turn your modems Callback Security feature on and off AT#DB2CR or AT#DB1CR Remote Configuration Procedures Callback Security and Remote ConfigurationCallback Operational Sequence Procedures Remote Configuration Operation Procedures StepProcedureRemote Configuration and Callback Security AT Commands Callback Security Enable/DisableChange Login Password AT#I=yyyyyyyyyyCRRemote Configuration/Callback Security S-Registers Local Inactivity Timer S29 DIP-Switch Settings DIP-Switch Option Settings PC BoardSwitch #4 AS/400 Mode Synchronous Mode/Leased Line/Dial-UP DIP-Switch SettingsMultiModemBA User Guide = Down Down Speaker Volume Control Switch #16 Reserved for Future UseRecording Option Configurations Switch Function Position EffectDIP Switches #13-14 DIP Switches #15-16Warranty, Service and Tech Support Multi-Tech Systems, Inc. Warranty & Repairs Policies Warranty, Service, and Technical SupportOnline Warranty Registration Repair Procedures for International DistributorsReplacement Parts Technical SupportInternet Sites Country TelephoneAppendixes Upgrade Overview Appendix a Upgrading Your Modem’s FirmwareDownload the Upgrade File Upgrade the Modem’s Firmware Modem Does Not Respond to Commands Appendix B TroubleshootingNone of the LEDs Light When the Modem Is On Appendix B Troubleshooting Modem Dials But Cannot Make a Connection Modem Cannot Connect When Answering Modem Disconnects While On-lineFile Transfer Is Slower Than It Should Be Am Losing DataAm Getting Garbage Characters on the Monitor Command Values Description Apendix C AT Command SummaryAppendix C AT Command Summary MultiModemBA User Guide Command Values Description SN d$Fn RF n $SBn Break Atcr Callback Security/Remote Configuration Command Summary #Syyyyyyyyyy Password Command SummaryCommand Description #Ixxxxxxxxxx 25bis Commands 25bis Operation Delayed and Forbidden NumbersAppendix D V.25bis Operation 25bis Mode AT Commands 25bis DIP-Switches25bis Set-Up and Initialization Appendix D V.25bis Operation25bis AT Commands Enable/Disable V.25bis Mode $V CommandChange Serial Baud Rate CSP Command 25bis Responses Result CodesDial Phone Number Provided CRN Command Listing Delayed Phone Numbers RLD CommandListing Forbidden Phone Number RLF Command Disregard or Connect to Incoming Calls DIC or CIC CommandDTR Dialing $D Command ITU V.25bis Country Specific InformationItaly SwitzerlandAppendix E MultiModemBA Cables Austria FranceBelgium SingaporeAppendix E MultiModemBA Cables Figure E-1. RS232 Cable IBM PCAppendix F Regulatory Information FCC Part FCC Part 68 TelecomAppendix F Regulatory Information Industry CanadaCanadian Limitations Notice 104105 EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions Index 106Index 107PBX/CBX Disconnect Drop Time for DSR/CTS/CD53 108109