Multi-Tech Systems BA-Series Modem Features, Callback and Remote Configuration, DIP-Switches

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Chapter 1 - Introduction and Description

Chapter 6 - Callback and Remote Configuration

Chapter 6 documents instructions on how to operate the modem's Callback and Remote Configuration features; and the usage of LOGIN Passwords, Set-Up Passwords and Remote Escape Characters as network management tools.

Chapter 7 - DIP-Switches

Chapter 7 covers the modem’s printed-circuit board options. Sixteen DIP-Switch settings and the modem's speaker volume control are explained in detail, including all default settings.

Chapter 8- Warranty, Service & Technical Support

Chapter 8 provides statements on your five-year warranty, instructions for getting modems serviced at the factory and the procedure for downloading firmware upgrades via FlashROM.

Appendixes

There are also several appendices at the end of this manual, most of which repeat information contained in the chapters, but in a more condensed form. These appendices can be used as a quick reference.

Appendix A - Upgrading Your Modem’s Firmware

Appendix B - Troubleshooting

Appendix C - AT Command Summary

Appendix D - V.25bis Operation

Appendix E - Cabling Diagrams

Appendix F - Regulatory Information

1.3Modem Features

The MultiModem BA Series modem connections can be made on Public Switched Telephone Networks (PSTNs) and/or point-to-point 2-wire telephone type circuits.

Your modem offers interactive automatic dialing, as well as Command Mode option configuration. You may store up to ten command line/telephone numbers, of up to 60 characters each, in the modem’s nonvolatile memory. The modem pulse or tone dials, and recognizes dial tones and busy signals for reliable call-progress detection. The modem can detect AT&T calling card tones. It is FCC-Registered for connection to telephone networks without any Data Access Arrangements (DAA’s).

Your modem also features Callback Security to protect networks from unauthorized use, and to manage phone line costs. By using the modem’s phone number and password directory, a host site can, upon receipt of a call, callback to a remote site at a predetermined number.

Remote Configuration permits you to assist users at remote sites, saving you the time and trouble of site visits and preventing misinterpretation of configuration instructions.

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Contents User Guide Record of Revisions User GuideContents Index 106 Introduction and Description Introduction How To Use This ManualWarranty, Service & Technical Support Modem FeaturesCallback and Remote Configuration DIP-SwitchesFax Features 1 2834 Series FeaturesTechnical Specifications Power MT2834 LED Display Modem LED IndicatorsControls on PC Board Installation and Connection Installation What is in Your Modem Package?Step Procedure Safety WarningsInstallation Procedure Installation and ConnectionMultiModemBA/BAI Connections Installing Data Communications SoftwareSoftware Configuration and Modem Basics AT &F X4 S0=0 M Configuring Your SoftwareConfiguring Software for Your Modem PC Initialization StringsOther Parameters Changing Default ParametersConfiguring Software for Your Computer Configuring Software for the Remote SystemFile Transfer Protocols Terminal EmulationCommand Mode Functional Modes AT Command EditingCommand Mode Summary of AT CommandsStore Modem Configure Data Multi-Tech Result Codes Result CodesStandard AT Result Codes Dialing a Stored Number N Dialing Commands Dialing Action CommandsDial Command D Continuous Redial not used in BAI a orPulse or Tone Dial P T Dial Modifier CommandsDTR Dialing $D Voice/Data Dialing $VDAutomatic Pauses in Dialing Return to Command Mode After Dial Command ExecutionReverse the Mode of Operation R Set Pulse Dial Ratios &PQuiet Answer @ Phone Number Memory CommandsFlash On Hook Calling Card Detect Tones $Number Linking NN Configuration and Default Storage CommandsListing Numbers Stored in Memory L Unix Uucp Spoofing $SP Loading Factory Defaults &FModem Reset Z Async/Sync Mode Switching &MResult Codes Multi-Tech or Standard AT &Q Command Response Result Code CommandsEcho Command Mode Characters E Result Codes Enable/Disable and No Response Answer QResult Codes Basic and Extended and Call Progress Selection Phone Line Conditioning CommandsGuard Tones Not Used in BAI Models &G Phone Line Monitoring Speaker M Enable/Disable Trelis Coded Modulation #TFallback Modes When On-Line #F Bell/V.21 ToneAuto Speed Detect #A 7 RS-232C Interface Control CommandsEnable/Disable Lowspeed Fast Connect $FC Cleardown at Disconnect &CDCTS/RTS Interaction Control &RF Data Terminal Ready Control &DCTS Control &R Data Set Ready Control &SError Correction Commands Auto-Reliable Buffering $A Enable/Disable Auto Reliable Fallback Character $FError Correction/300bps $E Flow Control CommandsRetransmit Count $R Xon/Xoff Flow Control &E5 Hardware Flow Control &E4Xon/Xoff Pass-Through &E7 Terminal/Computer Initiated Pacing &E13 Normal Mode Modem Flow Control On &E11Send Xon/Xoff Characters #X Hewlett-Packard ENQ/ACK Pacing &E9Parity Selection #P Normal/Auto-Reliable/Reliable Mode CommandsXon/Xoff Pass-Through Commands Enq/Ack Pacing CommandsSpeed Conversion $BA Speed Conversion CommandsModem Baud Rate $MB Serial Port Baud Rate $SB Immediate Action Commands Off Hook H Force Answer Mode aFormat of Line Probe Graph or Table Commands Line Probe CommandsExiting Command Mode, Going Back On-Line O Enable/Disable Reading of Line Probe Information CommandsRegisters Return Character Number of Rings Until Modem AnswersRings Which Have Occurred Escape Code CharacterWait Time for Dial Tone Time for Carrier Abort TimerLine Feed Character Backspace CharacterS11 Tone Dialing Tone Spacing and Duration S10 Carrier Loss Disconnect Delay TimeS13 Remote Configuration Escape Character Carrier Detect Response TimeS24 PBX/CBX Disconnect Drop Time for DSR/CTS/CD S15 Callback Time DelayS16 Callback Attempts S17 Changing Break TimeS32 Time Elapse for Escape Sequence S26 Failed Password AttemptsS29 Local Inactivity Timer S30 Inactivity TimerS48 Program V.34bis Connect Speeds 2834 Series only Reading and Assigning S-Register ValuesS36 Time Between DTR Inactive and Modem Off-Hook S37 Time Between DTR Active and Modem On-HookExamples of Assigning Values AT Command and S-Register SummaryExamples of Reading Values Callback Security and Remote Configuration Remote Configuration Description Callback Feature DescriptionTo turn your modems Callback Security feature on and off To change your Remote Configuration feature statusTo set parity of the password/message prompt AT#DB2CR or AT#DB1CR Remote Configuration Operation Procedures StepProcedure Remote Configuration ProceduresCallback Security and Remote Configuration Callback Operational Sequence ProceduresAT#I=yyyyyyyyyyCR Remote Configuration and Callback Security AT CommandsCallback Security Enable/Disable Change Login PasswordRemote Configuration/Callback Security S-Registers Local Inactivity Timer S29 DIP-Switch Settings PC Board DIP-Switch Option SettingsDIP-Switch Settings Switch #4 AS/400 Mode Synchronous Mode/Leased Line/Dial-UPMultiModemBA User Guide = Down Down Switch #16 Reserved for Future Use Speaker Volume ControlSwitch Function Position Effect Recording Option ConfigurationsDIP Switches #15-16 DIP Switches #13-14Warranty, Service and Tech Support Warranty, Service, and Technical Support Multi-Tech Systems, Inc. Warranty & Repairs PoliciesRepair Procedures for International Distributors Online Warranty RegistrationCountry Telephone Replacement PartsTechnical Support Internet SitesAppendixes Appendix a Upgrading Your Modem’s Firmware Upgrade OverviewDownload the Upgrade File Upgrade the Modem’s Firmware None of the LEDs Light When the Modem Is On Appendix B TroubleshootingModem Does Not Respond to Commands Appendix B Troubleshooting Modem Dials But Cannot Make a Connection Am Losing Data Modem Cannot Connect When AnsweringModem Disconnects While On-line File Transfer Is Slower Than It Should BeAm Getting Garbage Characters on the Monitor Appendix C AT Command Summary Apendix C AT Command SummaryCommand Values Description SN d MultiModemBA User Guide Command Values Description$Fn RF n $SBn Break Atcr Callback Security/Remote Configuration Command Summary Command Description #Ixxxxxxxxxx Password Command Summary#Syyyyyyyyyy 25bis Commands Appendix D V.25bis Operation Delayed and Forbidden Numbers25bis Operation Appendix D V.25bis Operation 25bis Mode AT Commands25bis DIP-Switches 25bis Set-Up and Initialization25bis Responses Result Codes 25bis AT CommandsEnable/Disable V.25bis Mode $V Command Change Serial Baud Rate CSP CommandDisregard or Connect to Incoming Calls DIC or CIC Command Dial Phone Number Provided CRN CommandListing Delayed Phone Numbers RLD Command Listing Forbidden Phone Number RLF CommandSwitzerland DTR Dialing $D CommandITU V.25bis Country Specific Information ItalySingapore Appendix E MultiModemBA Cables AustriaFrance BelgiumFigure E-1. RS232 Cable IBM PC Appendix E MultiModemBA CablesIndustry Canada Appendix F Regulatory Information FCC PartFCC Part 68 Telecom Appendix F Regulatory Information104 Canadian Limitations NoticeInternational Modem Restrictions EMC, Safety, and R&TTE Directive Compliance105 106 Index107 Index108 PBX/CBX Disconnect Drop Time for DSR/CTS/CD53109