Multi-Tech Systems BA-Series manual Introduction, How To Use This Manual

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MultiModemBA User Guide

1.1Introduction

Welcome to the world of data communications. You have acquired one of the finest intelligent desktop data/fax modems available today, the MultiModemII BA series modem, from Multi-Tech Systems. This User Guide covers various models within the BA series, and unless otherwise noted, all content should be considered relevant to all models.

Your MultiModem provides data communication at the following rates:

33,600 - 14,400 bps (Enhanced V.34 / V.32bis)

The MultiModem also provides other prevalent data communications standards and includes dial backup with automatic lease line restoration, adaptive protocol enhancing used in typical Unix® batch file transfers and support for IBM's AS/400TM and WindowsTM environments.

1.2How To Use This Manual

The information contained in each chapter and appendix is as follows:

Chapter 1 - Introduction and Description

This chapter begins with a short introduction, followed by a guide (which you are now reading) to the use of this manual. There is a discussion about what components you can expect in your modem package. We then provide a more detailed description of the modem, including the modem’s technical specifications. Chapter 1 includes sections covering power, LED indicators and a brief summary of PC board controls. (Chapter 9 covers switch settings more thoroughly.)

Chapter 2 - Installation and Connection

Chapter 2 covers the procedure for connecting the modem to your computer and to the phone line. Details are given, supported by illustrations on the modem's back panel connections as a guide to install your modem to the point of operation. In addition, this chapter describes the installation of PhoneTools, the communications software included with your modem.

Chapter 3 - Software Configuration and Modem Basics

Chapter 3 documents communication software configuration recommended specifically for the MultiModem. Other issues covered include setting up initialization strings, changing default parameters, configuring software for the remote system and file transfer protocols.

Chapter 4 - AT Command Mode Operation

Chapter 4 may be the most important chapter of this manual. It begins with an introduction and discussion on Command Mode fundamentals. A flow chart is provided to illustrate Command Mode and On-Line Mode operation and the methods used in each mode. Next, there is a summary of the modem’s commands and responses. We then go into a detailed explanation of each modem command, providing examples where applicable.

Chapter 5 - S-Registers

Chapter 5 covers the modem's S-Registers, which enable the user to establish, read, and modify various modem options. All of the S-Registers are charted and explained, followed by instructions on accessing the S-Registers and reading or changing their values.

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Contents User Guide User Guide Record of RevisionsContents Index 106 Introduction and Description How To Use This Manual IntroductionDIP-Switches Modem FeaturesCallback and Remote Configuration Warranty, Service & Technical Support1 2834 Series Features Fax FeaturesTechnical Specifications Power Modem LED Indicators MT2834 LED DisplayControls on PC Board Installation and Connection What is in Your Modem Package? InstallationInstallation and Connection Safety WarningsInstallation Procedure Step ProcedureInstalling Data Communications Software MultiModemBA/BAI ConnectionsSoftware Configuration and Modem Basics PC Initialization Strings Configuring Your SoftwareConfiguring Software for Your Modem AT &F X4 S0=0 MConfiguring Software for the Remote System Changing Default ParametersConfiguring Software for Your Computer Other ParametersTerminal Emulation File Transfer ProtocolsCommand Mode AT Command Editing Functional ModesSummary of AT Commands Command ModeStore Modem Configure Data Result Codes Multi-Tech Result CodesStandard AT Result Codes Continuous Redial not used in BAI a or Dialing Commands Dialing Action CommandsDial Command D Dialing a Stored Number NVoice/Data Dialing $VD Dial Modifier CommandsDTR Dialing $D Pulse or Tone Dial P TSet Pulse Dial Ratios &P Return to Command Mode After Dial Command ExecutionReverse the Mode of Operation R Automatic Pauses in DialingCalling Card Detect Tones $ Phone Number Memory CommandsFlash On Hook Quiet Answer @Configuration and Default Storage Commands Number Linking NNListing Numbers Stored in Memory L Async/Sync Mode Switching &M Loading Factory Defaults &FModem Reset Z Unix Uucp Spoofing $SPResult Codes Enable/Disable and No Response Answer Q Command Response Result Code CommandsEcho Command Mode Characters E Result Codes Multi-Tech or Standard AT &QPhone Line Conditioning Commands Result Codes Basic and Extended and Call Progress SelectionGuard Tones Not Used in BAI Models &G Bell/V.21 Tone Enable/Disable Trelis Coded Modulation #TFallback Modes When On-Line #F Phone Line Monitoring Speaker MCleardown at Disconnect &CD 7 RS-232C Interface Control CommandsEnable/Disable Lowspeed Fast Connect $FC Auto Speed Detect #AData Set Ready Control &S Data Terminal Ready Control &DCTS Control &R CTS/RTS Interaction Control &RFError Correction Commands Enable/Disable Auto Reliable Fallback Character $F Auto-Reliable Buffering $AFlow Control Commands Error Correction/300bps $ERetransmit Count $R Hardware Flow Control &E4 Xon/Xoff Flow Control &E5Xon/Xoff Pass-Through &E7 Hewlett-Packard ENQ/ACK Pacing &E9 Normal Mode Modem Flow Control On &E11Send Xon/Xoff Characters #X Terminal/Computer Initiated Pacing &E13Enq/Ack Pacing Commands Normal/Auto-Reliable/Reliable Mode CommandsXon/Xoff Pass-Through Commands Parity Selection #PSpeed Conversion Commands Speed Conversion $BAModem Baud Rate $MB Serial Port Baud Rate $SB Immediate Action Commands Force Answer Mode a Off Hook HEnable/Disable Reading of Line Probe Information Commands Line Probe CommandsExiting Command Mode, Going Back On-Line O Format of Line Probe Graph or Table CommandsRegisters Escape Code Character Number of Rings Until Modem AnswersRings Which Have Occurred Return CharacterBackspace Character Time for Carrier Abort TimerLine Feed Character Wait Time for Dial ToneCarrier Detect Response Time S10 Carrier Loss Disconnect Delay TimeS13 Remote Configuration Escape Character S11 Tone Dialing Tone Spacing and DurationS17 Changing Break Time S15 Callback Time DelayS16 Callback Attempts S24 PBX/CBX Disconnect Drop Time for DSR/CTS/CDS30 Inactivity Timer S26 Failed Password AttemptsS29 Local Inactivity Timer S32 Time Elapse for Escape SequenceS37 Time Between DTR Active and Modem On-Hook Reading and Assigning S-Register ValuesS36 Time Between DTR Inactive and Modem Off-Hook S48 Program V.34bis Connect Speeds 2834 Series onlyAT Command and S-Register Summary Examples of Assigning ValuesExamples of Reading Values Callback Security and Remote Configuration Callback Feature Description Remote Configuration DescriptionTo change your Remote Configuration feature status To turn your modems Callback Security feature on and offTo set parity of the password/message prompt AT#DB2CR or AT#DB1CR Callback Operational Sequence Procedures Remote Configuration ProceduresCallback Security and Remote Configuration Remote Configuration Operation Procedures StepProcedureChange Login Password Remote Configuration and Callback Security AT CommandsCallback Security Enable/Disable AT#I=yyyyyyyyyyCRRemote Configuration/Callback Security S-Registers Local Inactivity Timer S29 DIP-Switch Settings DIP-Switch Option Settings PC BoardSwitch #4 AS/400 Mode Synchronous Mode/Leased Line/Dial-UP DIP-Switch SettingsMultiModemBA User Guide = Down Down Speaker Volume Control Switch #16 Reserved for Future UseRecording Option Configurations Switch Function Position EffectDIP Switches #13-14 DIP Switches #15-16Warranty, Service and Tech Support Multi-Tech Systems, Inc. Warranty & Repairs Policies Warranty, Service, and Technical SupportOnline Warranty Registration Repair Procedures for International DistributorsInternet Sites Replacement PartsTechnical Support Country TelephoneAppendixes Upgrade Overview Appendix a Upgrading Your Modem’s FirmwareDownload the Upgrade File Upgrade the Modem’s Firmware Appendix B Troubleshooting None of the LEDs Light When the Modem Is OnModem Does Not Respond to Commands Appendix B Troubleshooting Modem Dials But Cannot Make a Connection File Transfer Is Slower Than It Should Be Modem Cannot Connect When AnsweringModem Disconnects While On-line Am Losing DataAm Getting Garbage Characters on the Monitor Apendix C AT Command Summary Appendix C AT Command SummaryCommand Values Description MultiModemBA User Guide Command Values Description SN d$Fn RF n $SBn Break Atcr Callback Security/Remote Configuration Command Summary Password Command Summary Command Description #Ixxxxxxxxxx#Syyyyyyyyyy 25bis Commands Delayed and Forbidden Numbers Appendix D V.25bis Operation25bis Operation 25bis Set-Up and Initialization 25bis Mode AT Commands25bis DIP-Switches Appendix D V.25bis OperationChange Serial Baud Rate CSP Command 25bis AT CommandsEnable/Disable V.25bis Mode $V Command 25bis Responses Result CodesListing Forbidden Phone Number RLF Command Dial Phone Number Provided CRN CommandListing Delayed Phone Numbers RLD Command Disregard or Connect to Incoming Calls DIC or CIC CommandItaly DTR Dialing $D CommandITU V.25bis Country Specific Information SwitzerlandBelgium Appendix E MultiModemBA Cables AustriaFrance SingaporeAppendix E MultiModemBA Cables Figure E-1. RS232 Cable IBM PCAppendix F Regulatory Information Appendix F Regulatory Information FCC PartFCC Part 68 Telecom Industry CanadaCanadian Limitations Notice 104EMC, Safety, and R&TTE Directive Compliance International Modem Restrictions105 Index 106Index 107PBX/CBX Disconnect Drop Time for DSR/CTS/CD53 108109