Avaya G3PBX manual Terms Used in This Guide, Adjlk

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Introduction

Terms Used in This Guide

In this guide, the following terms are used with the meanings shown below:

ADJLK

Adjunct link(s). Label for the driver authorization disk or the

 

switch station type which is required to enable the

 

appropriate link connection and is provided with the G3PD.

ASAI

Adjunct Switch Application Interface. An option on the

 

DEFINITY ECS switch that enables the ASAI Messaging

 

Interface between the switch and an Adjunct Processor

 

(such as a Tserver). This messaging interface allows the

 

Adjunct Processor to perform call monitoring and control

 

functions. Also known as CallVisor ASAI.

CVLAN

CallVisor Local Area Network (CVLAN) software

 

implements the ASAI protocol on PCs on a LAN and

 

provides mapping to an application program interface (API)

 

for application software.

CSTA

Computer Supported Telecommunications Applications. A

 

CTI standard established by the European Computer

 

Manufacturers Association (ECMA).

CTI

Computer-Telephony Integration

DEFINITY

This gateway provides a virtual point-to-point connection

LAN Gateway

between a particular Telephony Server and an associated

(DLG)

port on the DEFINITY ECS switch. It translates Adjunct

 

Switch Application Interface ASAI) messages from

 

Q.931/Q.932 synchronous data frames to TCP/IP Ethernet

 

packets. DLG is:

 

n a software package that provides implementation of the

 

Ethernet-Switch Application Interface (ESAI).

 

n hardware used to run DLG software. Also known as the

 

ESAI tunnel protocol.

G3 PBX

The G3 PBX Driver is a Dynamic Link Library (DLL) on a

Driver (G3PD)

Windows NT machine. The G3PD software communicates

 

with both the DEFINITY G3 PBX and the Tserver to provide

 

switch services to Telephony Services applications.

Private Data

Private data is a mechanism that allows a switch to provide

Support

value-added services that go beyond those defined in

Library

CSTA. The G3PD provides a number of private data

 

services (for example, switch-collected call prompter digits

 

in events, or sending Dual Tone Multi-Frequency (DTMF)

 

tones that make up the support library).

LAN

Local Area Network.

Issue 1 — December 2002

DEFNETM.PDF R1.2

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Contents Issue 1 December Copyright 2002, Avaya, Inc All Rights Reserved Contents Maintenance Index Contents About this Guide Reason for Reissue Overview of Definity G3 PBX Driver Organization of This DocumentDefinity CTI Client Server Diagram Requirements for Vectors with Adjunct Route Steps Network Latency RequirementsAdjlk Terms Used in This GuideMapd Related DocumentsFor More Information About Avaya Products and Service Introduction Issue 1 December Overview Security IssuesWhen Connecting via the Co-Resident DLG Requirements for Dual NIC ConfigurationsWhen Connecting via the Mapd DLG Changing the G3PD and Cvlan Configuration Using the G3 PBX Configuration UtilitiesPage G3 PBX Driver Configuration Dialog Box Issue 1 December G3 PBX Driver Advanced Configuration Dialog Box Definity G3 PBX Tunable G3PD Configuration ParametersNUM Call MAX Reqs PER Choice Security and Configuration G3 PBX Link Change Utility Dialog Box Option 2 If your firewall manages ports and IP addresses Configuring Avaya CT A Firewall EnvironmentOption 1 If your firewall manages ports only Option 1 -- with Single Avaya CT Server Option 2 -- with Single Avaya CT Server DLG Sample ScenarioAVAYACT2 AVAYAECS192.168.25.10 Option 1 -- with Multiple Avaya CT Servers Option 2 -- with Multiple Avaya CT Servers Maintenance AVAYAECS#G3OAM#OAM#servername Starting the Definity G3PD Administrator UtilityDefinity G3PD Administrator Login Dialog Box Maint Menu Options File Menu OptionsBlock/Enable Dialog Box Block/Enable CommandBlock/Enable Results Screen Link Status Screen Link Status CommandLink Status Screen Fields Field Name Field Description Offline/Online Command Offline/Online Dialog Box Restart CommandRestart Dialog Box Suspend/Resume Alarms Dialog Box Suspend/Resume Alarms Command10. Suspend/Resume Alarms Results Screen 11. Test Dialog Box Test Command12. Test Results Dialog Box 13. More Info Test Results Screen Version Command14. Version Information Screen Help Menu Options15. Administrator On-Line Help Menu Troubleshooting G3PD Not Starting Problem DescriptionsSwitch Connection Not Up Display station extension # Clients Fail to Connect to Visible G3PDTroubleshooting G3PD Stops Responding Not All Events Received by ApplicationSlow Performance Page Users Receive Route End Report With Peformancelimitexceeded Questions about Switch Feature Operations?LAN Link Will Not Initialize LAN Link Problem DescriptionsCRV Length MIM n XID y Event minimization n Issue 1 December Page Page Check the Definity LAN Gateway Tunnel Protocol How Dropped Link Affects T elephony Services Requests How Dropped Link Affects Open Streams Tserver Error LogIssue 1 December Troubleshooting Issue 1 December Index Index IN-2IN-3 IN-4 IN-5 Tserverdriverconnection 73 Tservernotdibuffers 74 IN-6