Avaya G3PBX manual Users Receive Route End Report With Peformancelimitexceeded

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Troubleshooting

If the problem persists, use the Information tab on the Tlink Status dialog box in the TSM32 to increase the value of the TSDI Size field.

Users Receive Route End Report

with PEFORMANCE_LIMIT_EXCEEDED (52)

A routing application will receive this error in a Route End Event when there is no wait step after the adjunct routing vector step. When the adjunct routing vector step is executed, a Route Request is sent to the G3PD. The switch expects a Route Select within the time specified in the wait step that follows the adjunct routing vector step. If there is no wait time, the switch does not wait and sends the Route End event with CSTA error 52. When the Route Select is sent by the application, it will be rejected with Cause Invalid Cross-Reference ID.

To avoid this problem, add a vector wait step after the adjunct routing step.

The amount of time to wait depends on how quickly the Route Select can be sent back by the application.

Users Receive CSTA Universal Failure Messages with GENERIC_SUBSCRIBED_RESOURCE_ AVAILABILITY (41)

This error might be generated if Switch ASAI capability groups (in system-parameters customer-options) are not turned on. For example, if Domain Control Group is not set to "y" when a monitor is requested, or if Switch-Classified Calls/Predictive Dialing is not set to "y" when predictive call is requested, then this error might be generated.

Access the Customer Option Forms to display system parameters, press <Next Page> until you reach the ASAI page. Verify that all fields in the ASAI capability groups are set to "y".

NOTE:

Verify that the ASAI capability groups are available. If they are not available, notify your Account Executive.

Questions about Switch Feature Operations?

Telephony Services Application Programming Interface (TSAPI),Version 2, indicates the primitives to use to control calls. For actual feature behavior, you will need to refer to a switch Feature Description document.

Issue 1 — December 2002

DEFNETM.PDF — Avaya CT 1.2

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Contents Issue 1 December Copyright 2002, Avaya, Inc All Rights Reserved Contents Maintenance Index Contents About this Guide Reason for ReissueOverview of Definity G3 PBX Driver Organization of This DocumentDefinity CTI Client Server Diagram Requirements for Vectors with Adjunct Route Steps Network Latency RequirementsAdjlk Terms Used in This GuideMapd Related DocumentsFor More Information About Avaya Products and Service Introduction Issue 1 December Overview Security IssuesWhen Connecting via the Co-Resident DLG Requirements for Dual NIC ConfigurationsWhen Connecting via the Mapd DLG Changing the G3PD and Cvlan Configuration Using the G3 PBX Configuration UtilitiesPage G3 PBX Driver Configuration Dialog Box Issue 1 December G3 PBX Driver Advanced Configuration Dialog Box Definity G3 PBX Tunable G3PD Configuration ParametersNUM Call MAX Reqs PER Choice Security and Configuration G3 PBX Link Change Utility Dialog Box Option 2 If your firewall manages ports and IP addresses Configuring Avaya CT A Firewall EnvironmentOption 1 If your firewall manages ports only Option 1 -- with Single Avaya CT Server Option 2 -- with Single Avaya CT Server DLG Sample ScenarioAVAYACT2 AVAYAECS192.168.25.10 Option 1 -- with Multiple Avaya CT Servers Option 2 -- with Multiple Avaya CT Servers Maintenance AVAYAECS#G3OAM#OAM#servername Starting the Definity G3PD Administrator UtilityDefinity G3PD Administrator Login Dialog Box Maint Menu Options File Menu OptionsBlock/Enable Dialog Box Block/Enable CommandBlock/Enable Results Screen Link Status Screen Link Status CommandLink Status Screen Fields Field Name Field Description Offline/Online Command Offline/Online Dialog Box Restart CommandRestart Dialog Box Suspend/Resume Alarms Dialog Box Suspend/Resume Alarms Command10. Suspend/Resume Alarms Results Screen 11. Test Dialog Box Test Command12. Test Results Dialog Box 13. More Info Test Results Screen Version Command14. Version Information Screen Help Menu Options15. Administrator On-Line Help Menu Troubleshooting G3PD Not Starting Problem DescriptionsSwitch Connection Not Up Display station extension # Clients Fail to Connect to Visible G3PDTroubleshooting G3PD Stops Responding Not All Events Received by ApplicationSlow Performance Page Users Receive Route End Report With Peformancelimitexceeded Questions about Switch Feature Operations?LAN Link Will Not Initialize LAN Link Problem DescriptionsCRV Length MIM n XID y Event minimization n Issue 1 December Page Page Check the Definity LAN Gateway Tunnel Protocol How Dropped Link Affects T elephony Services Requests How Dropped Link Affects Open Streams Tserver Error LogIssue 1 December Troubleshooting Issue 1 December Index Index IN-2IN-3 IN-4 IN-5 Tserverdriverconnection 73 Tservernotdibuffers 74 IN-6