Avaya G3PBX manual Option 2 -- with Multiple Avaya CT Servers

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Security and Configuration

OPTION 2 -- with Multiple Avaya CT Servers

IP address of

Firewall acts as a proxy IP address for Avaya CT servers (AVAYACT1, AVAYACT2, and AVAYACT3).

Port 5678 must be open.

MultiVantage

Port 5678

 

DLG

 

 

 

192.168.25.10

135.8.12.199

Firewall

AVAYA_ECS

 

 

AVAYACT1

NIC

AVAYACT2

NIC

AVAYACT3

NIC

192.168.25.20

AVAYA_ECS192.168.25.10

192.168.25.30

AVAYA_ECS192.168.25.10

192.168.25.40

AVAYA_ECS192.168.25.10

Avaya CT administration notes

- CTI links are administered to DLG

IP address (either Co-resident

DLG Administration

CTI Link Client Name or IP Address Client Link or Port*

1

135.8.12.199

1

2

135.8.12.199

2

3

135.8.12.199

3

or MAPD based)

- Use blank addresses to maintain

unique link numbers when multiple

Avaya CT servers are used.

DLG administration notes

-CTI Link (or Port) number must be unique and must correspond to client link number

*For MAPD DLG, use port number instead of CTI Link

Figure 2-7. Option 2: Firewall that Manages Ports and IP Addresses - Multiple Avaya CT Servers

Issue 1 — December 2002

2-20

DEFNETM.PDF — Avaya CT 1.2

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Contents Issue 1 December Copyright 2002, Avaya, Inc All Rights Reserved Contents Maintenance Index Contents Reason for Reissue About this GuideOrganization of This Document Overview of Definity G3 PBX DriverDefinity CTI Client Server Diagram Network Latency Requirements Requirements for Vectors with Adjunct Route StepsTerms Used in This Guide AdjlkRelated Documents MapdFor More Information About Avaya Products and Service Introduction Issue 1 December Security Issues OverviewWhen Connecting via the Mapd DLG Requirements for Dual NIC ConfigurationsWhen Connecting via the Co-Resident DLG Using the G3 PBX Configuration Utilities Changing the G3PD and Cvlan ConfigurationPage G3 PBX Driver Configuration Dialog Box Issue 1 December G3 PBX Driver Advanced Configuration Dialog Box Tunable G3PD Configuration Parameters Definity G3 PBXNUM Call MAX Reqs PER Choice Security and Configuration G3 PBX Link Change Utility Dialog Box Option 1 If your firewall manages ports only Configuring Avaya CT A Firewall EnvironmentOption 2 If your firewall manages ports and IP addresses Option 1 -- with Single Avaya CT Server Option 2 -- with Single Avaya CT Server Sample Scenario DLGAVAYACT2 AVAYAECS192.168.25.10 Option 1 -- with Multiple Avaya CT Servers Option 2 -- with Multiple Avaya CT Servers Maintenance Starting the Definity G3PD Administrator Utility AVAYAECS#G3OAM#OAM#servernameDefinity G3PD Administrator Login Dialog Box File Menu Options Maint Menu OptionsBlock/Enable Command Block/Enable Dialog BoxBlock/Enable Results Screen Link Status Command Link Status ScreenLink Status Screen Fields Field Name Field Description Offline/Online Command Restart Command Offline/Online Dialog BoxRestart Dialog Box Suspend/Resume Alarms Command Suspend/Resume Alarms Dialog Box10. Suspend/Resume Alarms Results Screen Test Command 11. Test Dialog Box12. Test Results Dialog Box Version Command 13. More Info Test Results ScreenHelp Menu Options 14. Version Information Screen15. Administrator On-Line Help Menu Troubleshooting Switch Connection Not Up Problem DescriptionsG3PD Not Starting Clients Fail to Connect to Visible G3PD Display station extension #Troubleshooting Slow Performance Not All Events Received by ApplicationG3PD Stops Responding Page Questions about Switch Feature Operations? Users Receive Route End Report With PeformancelimitexceededLAN Link Problem Descriptions LAN Link Will Not InitializeCRV Length MIM n XID y Event minimization n Issue 1 December Page Page Check the Definity LAN Gateway Tunnel Protocol How Dropped Link Affects T elephony Services Requests Tserver Error Log How Dropped Link Affects Open StreamsIssue 1 December Troubleshooting Issue 1 December Index IN-2 IndexIN-3 IN-4 IN-5 IN-6 Tserverdriverconnection 73 Tservernotdibuffers 74