Avaya G3PBX manual Overview, Security Issues

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Security and Configuration	2

Overview

This chapter provides information on how to keep your network secure when using Avaya Computer Telephony (Avaya CT). In addition, it provides step-by-step instructions on using the G3 PBX configuration utilities.

Security Issues

This chapter covers the following security-related topics.

■‘‘Restricting Administration Permissions’’ on page 2-2

■‘‘Configuring the Tserver for a Secure LAN Gateway Connection’’ on page 2-2

■‘‘Configuring Avaya CT In a Firewall Environment’’ on page 2-14

Issue 1 — December 2002

DEFNETM.PDF — Avaya CT 1.2

2-1

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Contents Issue 1 December Copyright 2002, Avaya, Inc All Rights Reserved Contents Maintenance Index Contents About this Guide Reason for ReissueOverview of Definity G3 PBX Driver Organization of This DocumentDefinity CTI Client Server Diagram Requirements for Vectors with Adjunct Route Steps Network Latency RequirementsAdjlk Terms Used in This GuideMapd Related DocumentsFor More Information About Avaya Products and Service Introduction Issue 1 December Overview Security IssuesRequirements for Dual NIC Configurations When Connecting via the Mapd DLGWhen Connecting via the Co-Resident DLG Changing the G3PD and Cvlan Configuration Using the G3 PBX Configuration UtilitiesPage G3 PBX Driver Configuration Dialog Box Issue 1 December G3 PBX Driver Advanced Configuration Dialog Box Definity G3 PBX Tunable G3PD Configuration ParametersNUM Call MAX Reqs PER Choice Security and Configuration G3 PBX Link Change Utility Dialog Box Configuring Avaya CT A Firewall Environment Option 1 If your firewall manages ports onlyOption 2 If your firewall manages ports and IP addresses Option 1 -- with Single Avaya CT Server Option 2 -- with Single Avaya CT Server DLG Sample ScenarioAVAYACT2 AVAYAECS192.168.25.10 Option 1 -- with Multiple Avaya CT Servers Option 2 -- with Multiple Avaya CT Servers Maintenance AVAYAECS#G3OAM#OAM#servername Starting the Definity G3PD Administrator UtilityDefinity G3PD Administrator Login Dialog Box Maint Menu Options File Menu OptionsBlock/Enable Dialog Box Block/Enable CommandBlock/Enable Results Screen Link Status Screen Link Status CommandLink Status Screen Fields Field Name Field Description Offline/Online Command Offline/Online Dialog Box Restart CommandRestart Dialog Box Suspend/Resume Alarms Dialog Box Suspend/Resume Alarms Command10. Suspend/Resume Alarms Results Screen 11. Test Dialog Box Test Command12. Test Results Dialog Box 13. More Info Test Results Screen Version Command14. Version Information Screen Help Menu Options15. Administrator On-Line Help Menu Troubleshooting Problem Descriptions Switch Connection Not UpG3PD Not Starting Display station extension # Clients Fail to Connect to Visible G3PDTroubleshooting Not All Events Received by Application Slow PerformanceG3PD Stops Responding Page Users Receive Route End Report With Peformancelimitexceeded Questions about Switch Feature Operations?LAN Link Will Not Initialize LAN Link Problem DescriptionsCRV Length MIM n XID y Event minimization n Issue 1 December Page Page Check the Definity LAN Gateway Tunnel Protocol How Dropped Link Affects T elephony Services Requests How Dropped Link Affects Open Streams Tserver Error LogIssue 1 December Troubleshooting Issue 1 December Index Index IN-2IN-3 IN-4 IN-5 Tserverdriverconnection 73 Tservernotdibuffers 74 IN-6