Avaya G3PBX manual Starting the Definity G3PD Administrator Utility, AVAYAECS#G3OAM#OAM#servername

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Maintenance

Before you can log in to the DEFINITY G3PD Administrator utility, you must have OA&M privileges administered on the Tserver. For more information, see Chapters 4 and 5 of Avaya Computer Telephony, Telephony Services Administration and Maintenance (NETMANGD.PDF).

Starting the DEFINITY G3PD

Administrator Utility

To start the DEFINITY G3PD Administrator utility click Start, point to Programs, Avaya Computer Telephony, TS Win32 Client, and click Definity Driver Admin. The Known DEFINITY G3PD Tlinks dialog box is displayed. See Figure 3-1.

When highlighting the name of the G3PD service you wish to access, the server name has the following format:

AVAYAECS#G3_OAM#OAM#server_name

The first field of the server name is set by default to AVAYAECS, the second is G3_OAM and the third is OAM.

The fourth field is the name assigned to the Windows NT machine where the driver is loaded (you can only load one G3PD per server).

Figure 3-1. Known DEFINITY G3PD Tlinks Dialog Box

To select the service to which you want to attach, highlight the service name and then double-click on it or select OK.

Issue 1 — December 2002

3-2

DEFNETM.PDF — Avaya CT 1.2

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Contents Issue 1 December Copyright 2002, Avaya, Inc All Rights Reserved Contents Maintenance Index Contents Reason for Reissue About this GuideOrganization of This Document Overview of Definity G3 PBX DriverDefinity CTI Client Server Diagram Network Latency Requirements Requirements for Vectors with Adjunct Route StepsTerms Used in This Guide AdjlkRelated Documents MapdFor More Information About Avaya Products and Service Introduction Issue 1 December Security Issues OverviewRequirements for Dual NIC Configurations When Connecting via the Mapd DLGWhen Connecting via the Co-Resident DLG Using the G3 PBX Configuration Utilities Changing the G3PD and Cvlan ConfigurationPage G3 PBX Driver Configuration Dialog Box Issue 1 December G3 PBX Driver Advanced Configuration Dialog Box Tunable G3PD Configuration Parameters Definity G3 PBXNUM Call MAX Reqs PER Choice Security and Configuration G3 PBX Link Change Utility Dialog Box Configuring Avaya CT A Firewall Environment Option 1 If your firewall manages ports onlyOption 2 If your firewall manages ports and IP addresses Option 1 -- with Single Avaya CT Server Option 2 -- with Single Avaya CT Server Sample Scenario DLGAVAYACT2 AVAYAECS192.168.25.10 Option 1 -- with Multiple Avaya CT Servers Option 2 -- with Multiple Avaya CT Servers Maintenance Starting the Definity G3PD Administrator Utility AVAYAECS#G3OAM#OAM#servernameDefinity G3PD Administrator Login Dialog Box File Menu Options Maint Menu OptionsBlock/Enable Command Block/Enable Dialog BoxBlock/Enable Results Screen Link Status Command Link Status ScreenLink Status Screen Fields Field Name Field Description Offline/Online Command Restart Command Offline/Online Dialog BoxRestart Dialog Box Suspend/Resume Alarms Command Suspend/Resume Alarms Dialog Box10. Suspend/Resume Alarms Results Screen Test Command 11. Test Dialog Box12. Test Results Dialog Box Version Command 13. More Info Test Results ScreenHelp Menu Options 14. Version Information Screen15. Administrator On-Line Help Menu Troubleshooting Problem Descriptions Switch Connection Not UpG3PD Not Starting Clients Fail to Connect to Visible G3PD Display station extension #Troubleshooting Not All Events Received by Application Slow PerformanceG3PD Stops Responding Page Questions about Switch Feature Operations? Users Receive Route End Report With PeformancelimitexceededLAN Link Problem Descriptions LAN Link Will Not InitializeCRV Length MIM n XID y Event minimization n Issue 1 December Page Page Check the Definity LAN Gateway Tunnel Protocol How Dropped Link Affects T elephony Services Requests Tserver Error Log How Dropped Link Affects Open StreamsIssue 1 December Troubleshooting Issue 1 December Index IN-2 IndexIN-3 IN-4 IN-5 IN-6 Tserverdriverconnection 73 Tservernotdibuffers 74