Sun Microsystems 5 manual Administrator Tasks, Managing Categories, Adding a Category

■Resetting trials

■Issuing refunds

■Managing Subscriber Plans

Creating and managing Subscriber plans

■Viewing Reports Viewing statistical data

Customer Care Agents can also edit their own accounts. They cannot edit other Administrator accounts.

Administrator Tasks

As a Vending Manager administrator, you are responsible for administering all features of the Vending Manager. The tasks include the tasks described in this section as well as the tasks described in “Customer Care Agent Tasks” on page 205. Administration tasks are performed through the Vending Manager administration console. See “Accessing the Administration Consoles” on page 11 for information.

Note – When multiple Vending Manager administrators are performing Vending Manager tasks simultaneously, some operations can take longer to complete than expected. Also if the same item (for instance, a device, content, or bundle) is being acted on concurrently by multiple administrators, problems could occur.

Managing Categories

To properly manage content, you must first create the categories that you want to use. Categories are the logical containers that hold the content. You use categories on the Vending Manager to control subscriber access to the content.

A default set of categories is provided with the Vending Manager. You can edit or delete these categories. You can also add categories and subcategories. Only main categories can have subcategories.

▼Adding a Category

1.From the Vending Manager administration console, click Content on the main menu bar.

The Content Management page is displayed.

130 Administrator Guide • 2005Q4