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CHAPTER 3
Vending Manager
This chapter describes the tasks for administering the VendingManager. There are
two administration roles: Administrator and Customer Care agent.The role is
assigned when the Administrator account is created.
Only VendingManager administrators can perform the following tasks:
■Managing Categories
Creating, adding, and editing categories
■Managing Catalog Content
■Viewingcontent available from the Catalog Manager
■Stocking content and updating the catalog
■Managing Stocked Content
■Modifying pricing
■Updating content
■Creating Customized Marketing Campaigns
Creating messages to send to subscribers
■Managing VendingManager Administrator Accounts
Creating and managing VendingManager Administrator accounts
In addition to the tasks, the administrator also performs all the tasks that Customer
Care Agents perform.
Customer Care Agents perform the following tasks:
■ViewingStocked Content
Viewingthe content stocked on the VendingManager
■Managing Subscriber Accounts
■Creating and managing Subscriber accounts
■Managing Subscriber licenses
■Viewingdownload history