C H A P T E R 3

Vending Manager

This chapter describes the tasks for administering the Vending Manager. There are two administration roles: Administrator and Customer Care agent. The role is assigned when the Administrator account is created.

Only Vending Manager administrators can perform the following tasks:

Managing Categories

Creating, adding, and editing categories

Managing Catalog Content

Viewing content available from the Catalog Manager

Stocking content and updating the catalog

Managing Stocked Content

Modifying pricing

Updating content

Creating Customized Marketing Campaigns Creating messages to send to subscribers

Managing Vending Manager Administrator Accounts

Creating and managing Vending Manager Administrator accounts

In addition to the tasks, the administrator also performs all the tasks that Customer Care Agents perform.

Customer Care Agents perform the following tasks:

Viewing Stocked Content

Viewing the content stocked on the Vending Manager

Managing Subscriber Accounts

Creating and managing Subscriber accounts

Managing Subscriber licenses

Viewing download history

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Sun Microsystems 5 manual Vending Manager