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Polycom SIP 3.0.2 manual Administrator’s Guide SoundPoint IP / SoundStation IP

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Administrator’s Guide SoundPoint IP / SoundStation IP

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Polycom SIP 3.0.2 manual Administrator’s Guide SoundPoint IP / SoundStation IP

Contents

SIP Disclaimer Copyright NoticeAbout This Guide Administrator’s Guide SoundPoint IP / SoundStation IP Contents Administrator’s Guide SoundPoint IP / SoundStation IP Troubleshooting Your SoundPoint IP / SoundStation IP Phones Viii Contents Administrator’s Guide SoundPoint IP / SoundStation IP SoundStation IP Conference Phone SoundPoint IP Desktop PhonesIP 320/330 IP 550/560 IP 600/601 SoundPoint IP Desktop Phones SoundPoint IP SoundPoint IP 550/560 SoundStation IP Conference Phone SoundPoint IP 600/601Key Features of Your SoundPoint IP / SoundStation IP Phones Currently supported conference phone is SoundStation IPSoundPoint IP 600 Overview Where SoundPoint IP / SoundStation IP Phones Fit SoundPoint IP / SoundStation IP Phones onBootROM Session Initiation Protocol Application ArchitectureApplication Configuration Master Configuration Files Application Configuration FilesApplication Configuration Files Resource Files Available Features Ring tones Synthesized tones Contact directoriesOverview Microsoft Live Communications Server Overview Administrator’s Guide SoundPoint IP / SoundStation IP Setting up Your System Configured in your networkSetting Up the Network Dhcp or Manual TCP/IP SetupFor more information on Dhcp options, go to Supported Provisioning Protocols FTP Tftp Http HttpsMain Menu Dhcp Menu Server Menu Ethernet Menu Syslog Menu Modifying the Network ConfigurationCertificate Authority List on page C-1 EM Power Name Possible Values Description Dhcp ClientDhcp Menu Phone IP AddressMenu Possible Name Values DescriptionMenu Name Possible Values Description Or later. Passive FTP is still supportedPassword these characters if they are correctly escaped Using the method specified in RFCPassword, this will be ignored This will be ignoredEthernet menu CDPSetting Up the Boot Server TLS=3Information, contact your Certified Polycom Reseller Create account and home directoryEach phone may open multiple connections to the server MAC-address.cfgThese permissions, but will not be able to upload files Read-onlyMaintain the same folder hierarchy Distribution zip file containsDeploying Phones From the Boot Server To deploy phones from the boot serverPhoneMACaddress.cfg Configuration on page A-4SIP/ on page A-10 Configuration files used by the boot server are logged Upgrading SIP ApplicationPermitted You can now instruct your users to start making callsSupporting SoundPoint IP and SoundStation IP Phones Supporting SoundPoint IP 300 and 500 Phones APPFILEPATH=sip.ldEarlier releases from the boot server Phone1212.cfg, sip212.cfgThis chapter also provides instructions on Setting Up Basic FeaturesConfiguring SoundPoint IP / SoundStation IP Phones Locally Administrator’s Guide SoundPoint IP / SoundStation IP Call Waiting Call TimerCall Log Missed Call Notification Called Party IdentificationCalling Party Identification Context Sensitive Volume Control Central boot serverConnected Party Identification Customizable Audio Sound EffectsMessage Waiting Indication Distinctive Incoming Call TreatmentDistinctive Ringing Distinctive Call WaitingAddress-directory Xml LocalDo Not Disturb Handset, Headset, and Speakerphone Local Contact DirectoryXml DirectOry.xml LnDoe/ln FnJohn/fn Ct1001/ct Sd1/sd Rt1/rt Ad0/ad LnSmith/ln FnBill/fn Ct1003/ct Sd3/sd Rt3/rt Ad0/adDirectory Element Permitted Values InterpretationLocal Digit Map Auto-rejectSpeed Dial Microphone MuteSoft Key Activated User Interface Boot server Ethernet Time and Date DisplayEthernet Switch Idle Display AnimationGraphic Display Backgrounds Which background appear on their phoneBg.gf.gray.3.name=polycom.bmp Automatic Off-Hook Call PlacementCall Hold Call Transfer Local / Centralized Conferencing Manage ConferencesCall Forward Directed Call Pick-Up Group Call Pick-UpLast Call Return Setting Up Advanced FeaturesCall Park/Retrieve Configurable Feature Keys Feature Key Layouts on page C-10 Multiple Line Keys per RegistrationMultiple Call Appearances Shared Call AppearancesBridged Line Appearance Refer to Bridged Line Appearance Signaling on page B-10 Busy Lamp FieldCustomizable Fonts and Indicators Central bootInstant Messaging Attendant.uriMultilingual User Interface Microbrowser Downloadable FontsSynthesized Call Progress Tones Real-Time Transport Protocol Ports Network Address Translation Corporate DirectoryThis section contains the following information PersistencyCorporate Directory Ldap Attributes Recording and Playback of Audio Calls Voice Mail Integration Multiple Registrations IP 4000 supports a single registrationAutomatic Call Distribution Server Redundancy Depends on support from a SIP serverFor Outgoing Calls Invite Fallback Phone Configuration Reg.1.server.1.address=voipserver.serviceprovider.comPhone Operation for Registration Boot server Address-directory PresenceMicrosoft Live Communications Server 2005 Integration Masking, the automatic behaviorConfiguration File Examples Refer to Roaming Buddies roamingbuddies/ on page A-104 Refer to Roaming Privacy roamingprivacy/ on page A-104Set the reg.x.server.y.address to the LCS server name Save the modified phone1.cfg configuration fileSet reg.x.auth.password to the LCS password Setting Up Audio Features Low-Delay Audio Packet TransmissionJitter Buffer and Packet Error Concealment Voice Activity DetectionDtmf Event RTP Payload Acoustic Echo CancellationDtmf Tone Generation Effective Audio CodecsFollowing table summarizes the phone’s audio codec support IP Type-of-Service Background Noise SuppressionComfort Noise Fill Automatic Gain Control600, 601, and 650 and the SoundStation IP Ieee 802.1p/QVoice Quality Monitoring Setting Up Security Features Local User and Administrator Privilege LevelsCustom Certificates Incoming Signaling ValidationConfiguration changes can performed locally Device.cfg Configuring SoundPoint IP / SoundStation IP Phones LocallyConfiguration File Encryption Passwords Troubleshooting Your SoundPoint IP / SoundStation IP Phones Error Messages BootROM Error MessagesApplication Error Messages Status Menu Log FilesApplication Logging Options Scheduled Logging Reading a Boot Log Following figure shows a portion of a boot log fileReading an Application Log Following figure shows a portion of an application log filePower and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems Calling Displays Phone on page C-9Audio UpgradingConfiguration Files Master Configuration Files Configuration Files Application Configuration CONFIGFILES=phone1MACADDRESS.cfg, sip.cfg MISCFILES=Configuration Files This configuration attribute is defined as follows Protocol volpProtResource res Microbrowser mb This attribute includesIf voIpProt.server.x.address is a VoIpProt.server.x.transport is set toIf voIpProt.server.x.transport is set to If voIpProt.server.x.address is an IPVoIpProt.server.x.address is an IP VoIpProt.SIP.lcs Parameter if set to 1 when the parameter To 1 default isPermitted Attribute Values Default Interpretation This attribute also includes Reg.x.auth.optimizedInFailover takesOutbound Proxy outboundProxy Due to the additional signaling required Alert Information alertInfoRequest Validation requestValidation May have a negative performance impactSpecial Events specialEvent Conference Setup conferenceAttribute Permitted Default Interpretation Values Considered a dial from directory Dial Plan dialplanDialplan.applyToCallListDial This attributes also includes Digit Map digitmap Routing routingAttribute Permitted Values Default Interpretation Server server Emergency emergencyLocalization lcl Server serverEmergency emergency Multilingual ml Date and Time datetimeAttribute Permitted Values Interpretation Lcl.ml.lang.menu.1Lcl.ml.lang.menu.2 Lcl.ml.lang.menu.3Lcl.datetime.date.longFormat Lcl.datetime.date.dateTop+FF00 U+FFFF User Preferences up Permitted Attribute Values InterpretationTones tones Dual Tone Multi-Frequency Dtmf Chord-Sets chordOnIntensity, it will be replaced with OnIntensity valueOnly be enabled when tone.dtmf.viaRtp is DisabledBe enabled when tone.dtmf.viaRtp is Sampled Audio for Sound Effects saf Ringer, or miscSound Effects se Following table, x is the sampled audio file numberWave file format Tftp//host/pathnamefilename, for examplePatterns pat Ring type rt Instruction Meaning ExampleCall progress Use within phone Pattern number Miscellaneous PatternsCall Progress Patterns Call progress Pattern number Use within phone Ringer pattern number Default descriptionRinger Patterns Miscellaneous Patterns Miscellaneous Pattern number Use within phoneSequential Patterns on page A-31Voice Settings voice Following voice codecs are supported These codecs includeCodec Preferences codecPref Codec Profiles audioProfile Codec Preferences codecPrefCodec Profiles audioProfile Attribute Default Attribute Default Attribute Default Acoustic Echo Cancellation aec Acoustic Echo Suppression aes Background Noise Suppression ns Feature Attribute Default Transmit Equalization txEq Voice Activity Detection vad If voice.vadEnable is set to 0, add attribute line Central Report Collector collectorAlert Reports alert WhenNable.periodic is set 1, since Periodic reports are sent throughoutRTCP-XR rtcpxr Quality of Service QOS Ethernet Ieee 802.1p/Q ethernet IP TOS IPRTP RTP Call Control callControl Other other Call Control callControlRTP rtp Call Control callControl RTP rtpBasic TCP/IP Tcpip Qos.ip.callControl…Attribute Permitted Default Values Permitted Attribute Values Default Interpretation If fixedDayEnable is set to Start.dayOfWeekStart.date is ignored Stop.dayOfWeekMust be enabled for this to work RTP rtpTcpIpApp.port.rtp.filterByIp TcpIpApp.port.rtp.filterByPortValue that is out of range, Default value is usedWeb Server httpd Call Handling Configuration call Configuration cfgReg.x.callsPerLineKey. Refer to Registration If call.stickyAutoLineSeize is set to 1, thisServers Shared Calls shared Hold, Local Reminder hold/localReminderSoundPoint IP 330/320 only Directory dir Local Directory local Corporate Directory corpPlatform, this value is internally Replaced by 2X the valueCorporate Directory corp Used for display purposes only Presence pres Dir.corp.viewPersistenceSoundPoint IP 550, 600, 601, Fonts fontSoundPoint IP 320, 330, 430, 500 IP330 font IP330 IP400 font IP400 Keys key Functions Backgrounds bgFollowing table lists the functions that are available Bitmaps bitmap Indicators indFollowing indicators are used by the phone Platform IP300/, IP 330/, IP400 Attribute Permitted Interpretation Values LEDs led Following table, x is the LED numberEvent Logging log Level InterpretationType Example Three formats are available for the event timestampTwo types of logging are supported Log.render.level maps to You do not change this valueSupport append mode unless Server is set up for thisUploaded if no new events have Been logged since the last uploadEncryption encryption Password Lengths pwd/length Security secLicense license Provisioning prov RAM Disk ramdiskYou do not change these PlatformValue Delay delayRequest request Feature feature Resource res Finder finder Quotas quotasIs internally replaced by 2X the value Internally replaced by 2X the valueMiscellaneous XML errors can occur on Microbrowser mbSoundPoint IP 430, 501, 550, 560, 600 650 and SoundStation IP 4000 phonesIf mb.main.idleTimeout Function is selectedDetrimental effect on performance of the phone Parameters include Per-Phone ConfigurationRegistration reg Permitted Attribute Values Default Interpretation Is non-Null, all of the reg.x.server.y.xxx Parameters will override the parametersSpecified in sip.cfg in Server server/ on A-7Refer to Call Handling Configuration call If reg.x.serverFeatureControl.cf is not Calls callDo Not Disturb donotdisturb If call.missedCallTracking.x.enabled is Diversion divert Forwarding is enabled, thisParameter is enabled Calls can be automatically diverted when the phone is busy Divert.x.contact will beDialplan.x.digitmap is not Enabled, this parameter isServer-base call forwarding is Dialplan.x.applyToUserDial When present, and if Digit Map digitmap/ on Message Waiting Indicator mwi Messaging msgNetwork Address Translation nat VoIpProt.local.signalPort in sip.cfg Attendant attendantRoaming Buddies roamingbuddies Roaming Privacy roamingprivacyValue 0 if the call server is Microsoft Live Communications ServerFlash Parameter Configuration User Preferences userpreferencesFor example, if device.net.ipAddress.set = EnabledThis flash attributes are defined as follows Name Possible Values Description Refer to Basic Logging level/change/ Session Initiation Protocol SIP RFC and Internet Draft Support Method Supported Request SupportFollowing SIP request messages are supported Header Supported Header SupportFollowing SIP request headers are supported Header Supported Response Supported Response SupportFollowing SIP responses are supported 3xx Responses Redirection 5xx Responses Server Failure Hold Implementation Reliability of Provisional ResponsesTransfer Third Party Call ControlShared Call Appearance Signaling Bridged Line Appearance SignalingMiscellaneous Administrative Tasks Trusted Certificate Authority ListAdministrator’s Guide SoundPoint IP / SoundStation IP Encrypting Configuration Files Administrator’s Guide SoundPoint IP / SoundStation IP Adding a Background Logo Changing the Key on the PhoneColor RGB Values Decimal Hexadecimal Model Width Height Color DepthRGB Values BootROM/SIP Application Dependencies Model BootROM SIP Application Migration DependenciesMultiple Key Combinations Default Feature Key Layouts IP 4000 Menu, Exit, Off-hook/Hands-free, RedialSoundStation IP 4000 models SoundPoint IPSoundPoint IP 320/330 SoundPoint IP OPER0 14 # 12 11OPER Key ID SoundPoint IP 550/560/600/601/650 SoundStation IP Assigning a Vlan ID Using Dhcp VLAN-A=10 VLAN-A=0x0a VLAN-A=012Parsing Vendor ID Information Administrator’s Guide SoundPoint IP / SoundStation IP Third Party Software Administrator’s Guide SoundPoint IP / SoundStation IP Zlib Copyright and Permission Notice Third Party Software Administrator’s Guide SoundPoint IP / SoundStation IP Index NumericsAdministrator’s Guide SoundPoint IP / SoundStation IP Dhcp Administrator’s Guide SoundPoint IP / SoundStation IP SIP Administrator’s Guide SoundPoint IP / SoundStation IP Addendum to SIP 3.0 Administrator’s Guide New or Changed Features No feature keys on the SoundStation IP 7000 can be remappedDistribution Zip File Managing ConferencesSingle Registration SIREN22Treble/Bass Controls Daisy-Chaining PhonesConfiguration File Changes Provisioning Phones Over CLinkThis new configuration attribute is defined as follows These configuration attributes are defined as followsVoice Coding Algorithms codecs These new codecs includeCodec Preferences codecPref Codec Profiles audioProfile Gains gain Receive Equalization rxEqThese new configuration attributes are defined as follows Transmit Equalization txEqMultiple Key Combinations and Default Key Layout Key ID Administrator’s Guide Addendum for the SoundStation IP Addendum to SIP 3.0 Administrator’s Guide No feature keys on the SoundStation IP 6000 can be remapped Two-way audio would take over 100kbps Codecs include Codec Preferences codecPrefGains gain Multiple Key Combinations and Default Key Layout Key ID Function Administrator’s Guide Addendum for the SoundStation IP